I have 25 years of food & beverage management experience nationwide, and this location should be embarrassed. Parking lot not well maintained neither is the drive thru. Went inside and it got worse.
Employees stood idle while a line built outside. Customers were forced to use a credit-only kiosk. The front employee was on his phone, playing with a pen, and ignoring both guests and cleanliness.
Gloves were worn but never changed while touching everything—an obvious food safety violation. The workstation was filthy, floors were dirty, and no cleaning was happening during service. The only employee who showed basic professionalism was one heading to the restroom who removed his gloves.
This is not a staffing issue it’s a management failure. What I saw was unacceptable, unsafe, and completely avoidable.
Atmosphere: 1
Food: 2
Service: 1
cody todd
If I could give 0 starts I would. Front desk wasn't doing anything besides being on his phone. Not taking orders or cleaning and directing people straight to the keyosk. The back workers were not clean. Touching everything and not changing gloves like they should be. Work area was not clean. Horrible.
Atmosphere: 1
Food: 1
Service: 1
Val Anderson
It's Taco bell, what more can I say?
Atmosphere: 3
Food: 4
Service: 3
judd soule
Dinning room filthy, required to use the kiosk to order, staff unhelpful
Atmosphere: 1
Food: 1
Service: 1
Austin Mcbride
Found a hair in the food
Atmosphere: 1
Food: 1
Service: 1
Elijah Wessel
Why is the lobby always closed??? This isn't exactly the kind of food you want to eat in your car.
Atmosphere: 2
Food: 5
Service: 1
Lorriene Reid
Pretty good, but the packaging was wrong, and the drinks were a bit watered down, also the place was completely empty besides the workers, so it was awkward. But the food was good.
Atmosphere: 2
Food: 5
Service: 3
Brittany Ivy
Why are face to face customers ignored and told to order at a kiosk? Where is your sign that says this instead of being rude to paying customers. Tacobell needs to realize that not every customer uses door dash. First time in a year I've been there, and certainly the last. Plus, there was almost nothing in my chalupa. Way to fail Tacobell. I'm glad you are catering to individuals that refuse to get off their butt and get their own food.
Atmosphere: 1
Service: 1
Jason White
This place is a absolute joke! Went in to order there were several people behind the counter one of which spent more time on his phone that you can't hardly understand when he talks. Im told sorry but due to staff shortages I can't take your order so you have to use the kiosk which you can't find half the things on the menu. There is nothing but horseplay behind the counter and the lobby tables are absolutely disgusting nobody knows how to clean around there and honestly that lobby should be shut down due to the filth. Honestly do yourself a favor and just go eat somewhere else that's going to appreciate your business and somewhere that is sanitary
Atmosphere: 1
Food: 1
Service: 1
Julie M
I had to ask for my drink cup finally get drink cup with very little ice then had to ask for straw. There was five people behind counter with nobody running front counter. As I was sitting in my vehicle watched a lady smoking outside entrance gets done go right back into the kitchen WITHOUT washing hands. I will never be back to this fast food restaurant. Poor customer service!!
What a bummer to have such a guy work at a decent place. Didn't receive total order or a receipt. Asked for second crunchwrap and the younger guy just laughs and said yeah right. So, I paid for another crunchwrap. Dude takes payment, goes himself to make it and one guy by the line starts laughing. Clearly got extra taco seasoning I wouldn't want. It was late, i was pretty ticked off so I just threw it away. Next day didnt see the guy. Otherwise, the usual service with the rest of the food workers there.
Atmosphere: 4
Food: 5
Service: 1
Stein Christopher
No amount of hot sauce could warm up that dining room.
Atmosphere: 3
Food: 2
Service: 3
Renee Jordan
They have made my burrito perfect 3 times in a row!! Its usually hit or miss!! I appreciate how friendly the staff is as well!
Atmosphere: 5
Food: 5
Service: 5
Jobear Kinney
I have been missing at least one item every time I have ordered
Atmosphere: 2
Food: 2
Service: 3
Shyanne Payment
Service isn’t bad but I came in to sit and eat and EVERY single table was sticky and dirty, the counter looked like it’s never wiped down and the doors were filthy. I’ve worked fast food a few times in my life and this is deeply concerning….if it’s this dirty where people can see it makes you wonder what it looks like where we can’t see
I have 25 years of food & beverage management experience nationwide, and this location should be embarrassed. Parking lot not well maintained neither is the drive thru. Went inside and it got worse.
Employees stood idle while a line built outside. Customers were forced to use a credit-only kiosk. The front employee was on his phone, playing with a pen, and ignoring both guests and cleanliness.
Gloves were worn but never changed while touching everything—an obvious food safety violation. The workstation was filthy, floors were dirty, and no cleaning was happening during service. The only employee who showed basic professionalism was one heading to the restroom who removed his gloves.
This is not a staffing issue it’s a management failure. What I saw was unacceptable, unsafe, and completely avoidable.
Atmosphere: 1
Food: 2
Service: 1
If I could give 0 starts I would. Front desk wasn't doing anything besides being on his phone. Not taking orders or cleaning and directing people straight to the keyosk. The back workers were not clean. Touching everything and not changing gloves like they should be. Work area was not clean. Horrible.
Atmosphere: 1
Food: 1
Service: 1
It's Taco bell, what more can I say?
Atmosphere: 3
Food: 4
Service: 3
Dinning room filthy, required to use the kiosk to order, staff unhelpful
Atmosphere: 1
Food: 1
Service: 1
Found a hair in the food
Atmosphere: 1
Food: 1
Service: 1
Why is the lobby always closed??? This isn't exactly the kind of food you want to eat in your car.
Atmosphere: 2
Food: 5
Service: 1
Pretty good, but the packaging was wrong, and the drinks were a bit watered down, also the place was completely empty besides the workers, so it was awkward. But the food was good.
Atmosphere: 2
Food: 5
Service: 3
Why are face to face customers ignored and told to order at a kiosk? Where is your sign that says this instead of being rude to paying customers. Tacobell needs to realize that not every customer uses door dash. First time in a year I've been there, and certainly the last. Plus, there was almost nothing in my chalupa. Way to fail Tacobell. I'm glad you are catering to individuals that refuse to get off their butt and get their own food.
Atmosphere: 1
Service: 1
This place is a absolute joke! Went in to order there were several people behind the counter one of which spent more time on his phone that you can't hardly understand when he talks. Im told sorry but due to staff shortages I can't take your order so you have to use the kiosk which you can't find half the things on the menu. There is nothing but horseplay behind the counter and the lobby tables are absolutely disgusting nobody knows how to clean around there and honestly that lobby should be shut down due to the filth. Honestly do yourself a favor and just go eat somewhere else that's going to appreciate your business and somewhere that is sanitary
Atmosphere: 1
Food: 1
Service: 1
I had to ask for my drink cup finally get drink cup with very little ice then had to ask for straw. There was five people behind counter with nobody running front counter. As I was sitting in my vehicle watched a lady smoking outside entrance gets done go right back into the kitchen WITHOUT washing hands. I will never be back to this fast food restaurant. Poor customer service!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Soft Taco
Restaurantji Recommends
What a bummer to have such a guy work at a decent place. Didn't receive total order or a receipt. Asked for second crunchwrap and the younger guy just laughs and said yeah right. So, I paid for another crunchwrap. Dude takes payment, goes himself to make it and one guy by the line starts laughing. Clearly got extra taco seasoning I wouldn't want. It was late, i was pretty ticked off so I just threw it away. Next day didnt see the guy.
Otherwise, the usual service with the rest of the food workers there.
Atmosphere: 4
Food: 5
Service: 1
No amount of hot sauce could warm up that dining room.
Atmosphere: 3
Food: 2
Service: 3
They have made my burrito perfect 3 times in a row!! Its usually hit or miss!! I appreciate how friendly the staff is as well!
Atmosphere: 5
Food: 5
Service: 5
I have been missing at least one item every time I have ordered
Atmosphere: 2
Food: 2
Service: 3
Service isn’t bad but I came in to sit and eat and EVERY single table was sticky and dirty, the counter looked like it’s never wiped down and the doors were filthy. I’ve worked fast food a few times in my life and this is deeply concerning….if it’s this dirty where people can see it makes you wonder what it looks like where we can’t see
Atmosphere: 1
Food: 1
Service: 3
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