I've ordered from here a number of times and every time its a disappointment the food isn't good and they put little effort into making it right.
Atmosphere: 2
Food: 1
Service: 2
James Genland
The male manager on staff at this Wasilla location was extremely rude and snippy, would avoid this place for the service alone
Atmosphere: 1
Food: 1
Service: 1
Jesebel Faasoa
employees are impatient and rude, 0/10 don’t recommend terrible service
Service: 1
Kim Shumaker
I wanted 4 pieces of chicken thighs two large mashed potatoes and gravy two coleslaws and two biscuits they kept saying a 4 piece meal a 4 piece meal and I didn't want the meal so I spent $30 on food that wasn't really that good and they only gave me one coleslaw and they put the Bag with the the large mashed potatoes and gravies on top of the box that had the chicken and the biscuits in needless to say the chicken and the biscuits were squished and they only gave me one coleslaw so I won't be going to that one anymore Oh and no honey butter
Atmosphere: 1
Food: 1
Service: 1
Jackie Clark
Went inside and asked about a just wings meal. Let the girl know I wanted it to go, but I would be eating some of it there. She said I could definitely do that. She was very friendly and polite. She let me know it came with two sides and a biscuit, but no soda. I added a small soda. I like extra crispy and it was perfect. I ordered a large onion rings and coleslaw with it. The onion rings were the reason I went there. They were very crispy, the way I like them. No one else was there at the time I went, but the drive thru appeared to be busy. I did not have much of a wit, though. So good!
Atmosphere: 5
Food: 5
Service: 5
Kelci K
Just give me my honey mustard, I should have just gotten a refund. Awful customer service from the drive through.
Atmosphere: 1
Food: 1
Service: 1
Jack McDonald
They wouldnt let me walk through the drive through
Atmosphere: 1
Food: 1
Service: 1
Lilly Wright
I ordered a three piece chicken tender meal. I asked for honey and butter at the window. Every time I’ve asked for honey and butter with my meal, it’s not there. This time was no different. The young women at the drive through window said “it should be in the box.” I looked in the box then look at her and say “there is no honey and butter.” Then she hands me my drink and says “oh, have a good night!” She shuts the window. I kind of looked at her confused. And then she turns around to her colleague. Not necessarily bad service I suppose. Just sort of confusing. I never get my honey and butter. And that sucks man 😭 Ps. I usually go inside to get honey and butter myself, but I shouldn’t have to. Every. Single. Time. I. Order. GIVE YOUR CUSTOMERS HONEY AND BUTTER!!!! Also nothing against the young women at the drive through window, she seemed sweet.
Jason Rootes
Order and 3 piece meal and a famous bowl. Three piece came with two shriveled up legs and a cold thigh. Mashed potatoes that came with the meal were luke warm. Famous bowl needed to be microwaved upon returning home. We only live a mile away. Fast service though, almost like the food had been sitting there waiting for someone to order it.
Atmosphere: 4
Food: 2
Service: 4
Kevin M.
Dry and gross. Been sitting in a tray for a while. I should know better than to order chicken Sunday at five.
The food here is good. But when it comes to service, you are lacking. I ordered my food to go, but when I received it, there was no call, and it was just tossed on the counter. I literally had to ask if this was my order. I paid far too much to have to ask if my order was the one in front of me.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Mashed Potatoes
Sh He
Garbage customer service
Atmosphere: 2
Food: 2
Service: 1
demetrius marth
I love the food here, the best chicken everything.....oooh and the pot pie is another fave. Usually pretty solid service. Haven't really had any negative experiences here unless you count closing waayy top early and letting yourself run out of items at when close to closing and not cooking to order. You just get to order from whatever is left in the store that is already cooked. ?? Soo expensive to eat out anywhere anymore. Please extend your hours past 9pm. Still my jam though lol
Parking: I haven't been here during the lunch rush but in the evening i haven't had trouble finding a spot to park but i have been unintentionally blocked from backing out of my parking spot by cars in the drive thru when i park up next to the building. People are usually cool and let you out right away.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chili Cheese Fries, Cheese Curds, Float, Chicken Sandwich
Dora Mea
The food was okay. It's fast food. We had a nice young lady serving us.
Atmosphere: 3
Food: 3
Service: 4
Molly
Always good hot food and really great customer service!
I've ordered from here a number of times and every time its a disappointment the food isn't good and they put little effort into making it right.
Atmosphere: 2
Food: 1
Service: 2
The male manager on staff at this Wasilla location was extremely rude and snippy, would avoid this place for the service alone
Atmosphere: 1
Food: 1
Service: 1
employees are impatient and rude, 0/10 don’t recommend terrible service
Service: 1
I wanted 4 pieces of chicken thighs two large mashed potatoes and gravy two coleslaws and two biscuits they kept saying a 4 piece meal a 4 piece meal and I didn't want the meal so I spent $30 on food that wasn't really that good and they only gave me one coleslaw and they put the Bag with the the large mashed potatoes and gravies on top of the box that had the chicken and the biscuits in needless to say the chicken and the biscuits were squished and they only gave me one coleslaw so I won't be going to that one anymore Oh and no honey butter
Atmosphere: 1
Food: 1
Service: 1
Went inside and asked about a just wings meal. Let the girl know I wanted it to go, but I would be eating some of it there. She said I could definitely do that. She was very friendly and polite. She let me know it came with two sides and a biscuit, but no soda. I added a small soda. I like extra crispy and it was perfect. I ordered a large onion rings and coleslaw with it. The onion rings were the reason I went there. They were very crispy, the way I like them. No one else was there at the time I went, but the drive thru appeared to be busy. I did not have much of a wit, though. So good!
Atmosphere: 5
Food: 5
Service: 5
Just give me my honey mustard, I should have just gotten a refund. Awful customer service from the drive through.
Atmosphere: 1
Food: 1
Service: 1
They wouldnt let me walk through the drive through
Atmosphere: 1
Food: 1
Service: 1
I ordered a three piece chicken tender meal. I asked for honey and butter at the window. Every time I’ve asked for honey and butter with my meal, it’s not there. This time was no different. The young women at the drive through window said “it should be in the box.” I looked in the box then look at her and say “there is no honey and butter.” Then she hands me my drink and says “oh, have a good night!” She shuts the window. I kind of looked at her confused. And then she turns around to her colleague. Not necessarily bad service I suppose. Just sort of confusing. I never get my honey and butter. And that sucks man 😭
Ps. I usually go inside to get honey and butter myself, but I shouldn’t have to. Every. Single. Time. I. Order.
GIVE YOUR CUSTOMERS HONEY AND BUTTER!!!!
Also nothing against the young women at the drive through window, she seemed sweet.
Order and 3 piece meal and a famous bowl. Three piece came with two shriveled up legs and a cold thigh. Mashed potatoes that came with the meal were luke warm. Famous bowl needed to be microwaved upon returning home. We only live a mile away. Fast service though, almost like the food had been sitting there waiting for someone to order it.
Atmosphere: 4
Food: 2
Service: 4
Dry and gross. Been sitting in a tray for a while. I should know better than to order chicken Sunday at five.
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
The food here is good. But when it comes to service, you are lacking. I ordered my food to go, but when I received it, there was no call, and it was just tossed on the counter. I literally had to ask if this was my order. I paid far too much to have to ask if my order was the one in front of me.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Mashed Potatoes
Garbage customer service
Atmosphere: 2
Food: 2
Service: 1
I love the food here, the best chicken everything.....oooh and the pot pie is another fave. Usually pretty solid service. Haven't really had any negative experiences here unless you count closing waayy top early and letting yourself run out of items at when close to closing and not cooking to order. You just get to order from whatever is left in the store that is already cooked. ??
Soo expensive to eat out anywhere anymore. Please extend your hours past 9pm. Still my jam though lol
Parking: I haven't been here during the lunch rush but in the evening i haven't had trouble finding a spot to park but i have been unintentionally blocked from backing out of my parking spot by cars in the drive thru when i park up next to the building. People are usually cool and let you out right away.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chili Cheese Fries, Cheese Curds, Float, Chicken Sandwich
The food was okay. It's fast food. We had a nice young lady serving us.
Atmosphere: 3
Food: 3
Service: 4
Always good hot food and really great customer service!
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