I placed a order online(doordash) last night This location refused to make the order Upon calling them today the manager hung up on me . So I spoke to a different manager at another location and that manager made every excuse in the book as to the other managers actions and the refusal to make my order last night
Atmosphere: 1
Food: 1
Service: 1
Phenex Colebank
Hours say 24 hrs. It is not 24 hours. False advertisement.
Atmosphere: 1
Service: 1
Maddie Franks
Subway is a great place to get fresh food with speedy, friendly service. The menu has a wide variety and you can get subs as is or create your own. So many options that there's something for everyone. Be sure to ask about special promotions and in store deals!(:
Atmosphere: 5
Food: 5
Service: 5
Ryan Radmer
To whoever made my sandwich I had doordash deliver they didn't give him a drink for me and still charged it and also only put 1 slice of roast beef on my sandwich please tighten up on your staff because today they absolutely suck at their job
Atmosphere: 1
Food: 1
Service: 1
Trevor Lairmore
Around 1 a.m., Tristen was single-handedly managing the drive-through, walk-in customers, DoorDash orders, and even some impatient guests. Despite the late hour and the pressure, he got our order right, stayed polite, and handled everything with professionalism and composure.
Thanks dudeš¤š»
Atmosphere: 5
Food: 5
Service: 5
Megan Preston
Love this place
Ragnar Farmer
Friendly fast service, clean i love the Italian BMT they always make it exactly how I love them
King I am
Donāt waste your time and if you do go there use drive thru there is a creepy guy that works in gas station and he will try to talk to you.
Atmosphere: 2
Food: 3
Service: 3
Josh Wammock
Overall, it was as good as I was hoping for
Atmosphere: 4
Food: 5
Service: 5
WANDA ABELL
I am writing to express my extreme dissatisfaction with the customer service I recently received during my visit to your 3600 Palmer Wasilla Hwy. store. Unfortunately, it was one of the worst experiences Iāve ever had. When I pulled up to the drive-thru, I was not greeted at the intercom. After waiting for a while, I decided to pull up to the window, only to be met with no one at the window. I then used my phone to call the store and, after some delay, a staff member finally came to the window. To make matters worse, I was informed that the Vita Water and lemonade I had ordered were unavailable, and because I had placed my order through the app, they could not issue a refund. Since my family doesnāt drink soda, I asked if they could substitute the drinks with a bags of chips, which the employee agreed to. However, things only worsened when I got home. Two of the sandwiches were missing meat. I drove back to the store again and spoke with the manager over the worker's cell phone, Jade. After reviewing the cameras, Jade confirmed the workers had put the āappropriateā amount of meat on the sandwiches, though this was clearly not the case. Frustrated, I left the store, and when I went to eat my $40 worth of sandwiches, they were inedible. The bread was dry and crumbled in my mouth like sand. At this point, I am truly disappointed and frustrated, not only with the lack of attention to detail in preparing the order but also with the quality of the food and the overall customer service. I have been a loyal customer for a long time, but after this experience, I am seriously reconsidering whether I will return. Itās clear that both the product quality and customer service have gone downhill.
The subway on seward meridian in wasilla is 24/7. People order door dash early am for lunches for schools. They can be late as they make sandwiches when dashers come to the window. Great for night orders! Only subway I know about ocean all day and night!
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Subway Club, Black Forest Ham Egg \u0026 Cheese Wrap, blt on Wheat
David Edell
Very fast service in friendly service took time to listen to my cell phone for my daughter-in-law to get her sandwich and her son's sandwich to put on what she needed on her sandwich
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Subway Club
beau
Itās so good. Iām a subway fan. Lowkey kinda slow sometimes but makes sense itās early. I love subway!!
Atmosphere: 4
Food: 5
Service: 4
Brandy Placy
Best experience in my hole interlife
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham Egg & Cheese Wrap, Subway Club, Sandwich
I placed a order online(doordash) last night
This location refused to make the order
Upon calling them today the manager hung up on me .
So I spoke to a different manager at another location and that manager made every excuse in the book as to the other managers actions and the refusal to make my order last night
Atmosphere: 1
Food: 1
Service: 1
Hours say 24 hrs. It is not 24 hours. False advertisement.
Atmosphere: 1
Service: 1
Subway is a great place to get fresh food with speedy, friendly service. The menu has a wide variety and you can get subs as is or create your own. So many options that there's something for everyone. Be sure to ask about special promotions and in store deals!(:
Atmosphere: 5
Food: 5
Service: 5
To whoever made my sandwich I had doordash deliver they didn't give him a drink for me and still charged it and also only put 1 slice of roast beef on my sandwich please tighten up on your staff because today they absolutely suck at their job
Atmosphere: 1
Food: 1
Service: 1
Around 1 a.m., Tristen was single-handedly managing the drive-through, walk-in customers, DoorDash orders, and even some impatient guests. Despite the late hour and the pressure, he got our order right, stayed polite, and handled everything with professionalism and composure.
Thanks dudeš¤š»
Atmosphere: 5
Food: 5
Service: 5
Love this place
Friendly fast service, clean i love the Italian BMT they always make it exactly how I love them
Donāt waste your time and if you do go there use drive thru there is a creepy guy that works in gas station and he will try to talk to you.
Atmosphere: 2
Food: 3
Service: 3
Overall, it was as good as I was hoping for
Atmosphere: 4
Food: 5
Service: 5
I am writing to express my extreme dissatisfaction with the customer service I recently received during my visit to your 3600 Palmer Wasilla Hwy. store. Unfortunately, it was one of the worst experiences Iāve ever had.
When I pulled up to the drive-thru, I was not greeted at the intercom. After waiting for a while, I decided to pull up to the window, only to be met with no one at the window. I then used my phone to call the store and, after some delay, a staff member finally came to the window.
To make matters worse, I was informed that the Vita Water and lemonade I had ordered were unavailable, and because I had placed my order through the app, they could not issue a refund. Since my family doesnāt drink soda, I asked if they could substitute the drinks with a bags of chips, which the employee agreed to.
However, things only worsened when I got home. Two of the sandwiches were missing meat. I drove back to the store again and spoke with the manager over the worker's cell phone, Jade. After reviewing the cameras, Jade confirmed the workers had put the āappropriateā amount of meat on the sandwiches, though this was clearly not the case.
Frustrated, I left the store, and when I went to eat my $40 worth of sandwiches, they were inedible. The bread was dry and crumbled in my mouth like sand. At this point, I am truly disappointed and frustrated, not only with the lack of attention to detail in preparing the order but also with the quality of the food and the overall customer service.
I have been a loyal customer for a long time, but after this experience, I am seriously reconsidering whether I will return. Itās clear that both the product quality and customer service have gone downhill.
Restaurantji Recommends
The subway on seward meridian in wasilla is 24/7. People order door dash early am for lunches for schools. They can be late as they make sandwiches when dashers come to the window. Great for night orders! Only subway I know about ocean all day and night!
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Subway Club, Black Forest Ham Egg \u0026 Cheese Wrap, blt on Wheat
Very fast service in friendly service took time to listen to my cell phone for my daughter-in-law to get her sandwich and her son's sandwich to put on what she needed on her sandwich
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Subway Club
Itās so good. Iām a subway fan. Lowkey kinda slow sometimes but makes sense itās early. I love subway!!
Atmosphere: 4
Food: 5
Service: 4
Best experience in my hole interlife
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham Egg & Cheese Wrap, Subway Club, Sandwich
Clean, fast and Great
Atmosphere: 5
Food: 5
Service: 5
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