I haven't had Jack's in years and they have never disappointed me with their delicious hamburgers and fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken 2pc with Biscuit, Big Jack Combo, Chicken Finger Snack 3pc
Emily Bowles
Worst visit I’ve ever had at Jacks. I’ve gone to the one in Reform for years and occasionally the one in Aliceville. Stopped in tonite at 9 on my in from out of town. The guy who was working the front was doing the trash and just ignored that we even walked in. Finally another guy told him to come take our orders and did …. Even after ME saying hey how are you and him just looking at me like I had 3 heads ticked off he had to do HIS job. He then after we told him what we wanted and scanned our card walked away without giving us a receipt I had to get it on my own or cups, so I ask the women behind the counter if she could give us cups.. same attitude she was ticked she had to do anything. There was no ice in the machine so my husband ask them for ice in his cup…. Same attitude. Then the food was not even Hot. It was a totally disappointment to be treated so awfully then on top of this check out this picture of how nasty this place has become. The owner better get in there and see what’s going on bc I will not be back after being treated like I was a problem as a paying customer not asking for anything but what I paid for.
Atmosphere: 1
Food: 1
Service: 1
A Cross
I only stopped to use the bathroom, but it needed some attention!!! Just saying...
Atmosphere: 3
Food: 3
Service: 3
Im Me
Burger wasn’t fresh like it was sitting all day and fries was not fresh.
Atmosphere: 4
Food: 1
Service: 4
John Elkins
Not going back this place is getting
Atmosphere: 1
Food: 1
Service: 1
Tammy Lynn Cullum-Green
Great service and excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Johnny Jones
Jack's the place great
Atmosphere: 5
Food: 4
Service: 4
Jeff N.
Stopped by here on the way to football game for a quick bite. The restaurant was clean, and the people were friendly. It didn't take long to get our delicious chicken sandwiches. I also got a tasty vanilla milkshake. Would definitely stop here again.
Got my order wrong and then charged me $9 bucks lobby is closed as well . Sorriest Jack's I've been
Atmosphere: 1
Service: 1
Master Drafter
I mean, it's Jack, nothing really special.
Atmosphere: 4
Food: 5
Service: 5
Tamara Nalls
JACK'S RESTAURANT IN FAYETTE COUNTY ALABAMA IS AWFUL THE FOOD DON'T BE HOT HALF OF THE TIME AND YOU HAVE TO WAIT FOR SO LONG TO GET YOUR FOOD WHEN YOU ORDER AT THE JOB THRU BEFORE YOU GET TO THE WINDOW THEY SHOULD HAVE YOUR FOOD READY BUT THEY DON'T IT DON'T MAKE NO SENSE I AM GOING TO TRY NIT TO GO BACK TO JACK'S.
Atmosphere: 1
Food: 1
Service: 1
Kelly M
Very busy but staff was greatFood was
Atmosphere: 4
Food: 4
Service: 5
Teresa Mcmillian
Very good customer service is so important to returning customers! Make sure to always greet your customers and thank them for coming, because that helps each worker start working. Within customers no business! So I salute every employee that uses good customer service.
Rude for no
Atmosphere: 1
Food: 1
Service: 1
It's fast food.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Fingers, Fried Chicken, Coleslaw
I haven't had Jack's in years and they have never disappointed me with their delicious hamburgers and fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken 2pc with Biscuit, Big Jack Combo, Chicken Finger Snack 3pc
Worst visit I’ve ever had at Jacks. I’ve gone to the one in Reform for years and occasionally the one in Aliceville. Stopped in tonite at 9 on my in from out of town. The guy who was working the front was doing the trash and just ignored that we even walked in. Finally another guy told him to come take our orders and did …. Even after ME saying hey how are you and him just looking at me like I had 3 heads ticked off he had to do HIS job. He then after we told him what we wanted and scanned our card walked away without giving us a receipt I had to get it on my own or cups, so I ask the women behind the counter if she could give us cups.. same attitude she was ticked she had to do anything. There was no ice in the machine so my husband ask them for ice in his cup…. Same attitude. Then the food was not even Hot. It was a totally disappointment to be treated so awfully then on top of this check out this picture of how nasty this place has become. The owner better get in there and see what’s going on bc I will not be back after being treated like I was a problem as a paying customer not asking for anything but what I paid for.
Atmosphere: 1
Food: 1
Service: 1
I only stopped to use the bathroom, but it needed some attention!!! Just saying...
Atmosphere: 3
Food: 3
Service: 3
Burger wasn’t fresh like it was sitting all day and fries was not fresh.
Atmosphere: 4
Food: 1
Service: 4
Not going back this place is getting
Atmosphere: 1
Food: 1
Service: 1
Great service and excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Jack's the place great
Atmosphere: 5
Food: 4
Service: 4
Stopped by here on the way to football game for a quick bite. The restaurant was clean, and the people were friendly. It didn't take long to get our delicious chicken sandwiches. I also got a tasty vanilla milkshake. Would definitely stop here again.
Restaurantji Recommends
Got my order wrong and then charged me $9 bucks lobby is closed as well . Sorriest Jack's I've been
Atmosphere: 1
Service: 1
I mean, it's Jack, nothing really special.
Atmosphere: 4
Food: 5
Service: 5
JACK'S RESTAURANT IN FAYETTE COUNTY ALABAMA IS AWFUL THE FOOD DON'T BE HOT HALF OF THE TIME AND YOU HAVE TO WAIT FOR SO LONG TO GET YOUR FOOD WHEN YOU ORDER AT THE JOB THRU BEFORE YOU GET TO THE WINDOW THEY SHOULD HAVE YOUR FOOD READY BUT THEY DON'T IT DON'T MAKE NO SENSE I AM GOING TO TRY NIT TO GO BACK TO JACK'S.
Atmosphere: 1
Food: 1
Service: 1
Very busy but staff was greatFood was
Atmosphere: 4
Food: 4
Service: 5
Very good customer service is so important to returning customers! Make sure to always greet your customers and thank them for coming, because that helps each worker start working. Within customers no business! So I salute every employee that uses good customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Steak Biscuit