This place is not only the worst Arby's I've ever been to; it is the worst fast food places I've ever been, right beside the BK on Jefferson. They abhorrent slow, and get the order wrong every time just about. The food is good but if I see even 1 car in the drive thru, I find somewhere else to eat. Very poorly managed location. Very bad.
Atmosphere: 2
Food: 4
Service: 1
tami smith
I ordered online at 5:36 pm. And it's 6:15 and still waiting. Everyone after me was getting food.
Problem with service is the speed of service. Very under staffed
Atmosphere: 5
Food: 5
Service: 2
Tonja Wescott
It was closed
Atmosphere: 1
Food: 1
Service: 1
Annalissa Jernigan
Came into store after figure out what I wanted for dinner.the drive thru was all around the restaurant so I went in and waited 25 minutes just to get my order taken.I waited another 15 minutes for my order.then cheese sticks where full of oil and no dipping sauce curly fries where not a full order and.cold the general manager fix my order and said he was sorry I felt sorry for the general my he was his best for having no help it was only him and two employees they did all they could the lady before me had a wrong order also.I wanted to go to the back and help but I couldn't it was a month before I came back after order was wrong the last visit but changed my mind I wanted to give y'all another chance wrong again but they did all they could I very proud of them for doing all they could I give the team a grade of At. it will be a while before I come back
Atmosphere: 2
Food: 2
Service: 1
David Williams
Did not get all my food. Tried calling but no one ever answers and plus dude in drive thru is rude.
Atmosphere: 1
Food: 2
Service: 1
Jill
Always nice and food was good Don’t know why people complain about restaurants not giving refunds from doordash and 3rd party services like comment below. Restaurants can NEVER give you a refund because their drawers will come up short. The amount you pays doesn’t go directly to the stores right away. You have a problem you have to go through the 3rd party .
Atmosphere: 5
Food: 5
Service: 5
Emily
My husband ordered doordash for us and we opened it to find my sandwich missing. We called the store, the manger told us it would "mess up his count" if he refunded my sandwich and remade it for our dasher to come back in get. Seeing how it was Arby's fault that the sandwich was left out, they should have remade it. Their count shouldn't be more important than their customers. Due to yes they messed up and it should be a learning experience instead of upsetting a customer. So my husband refunded his. I placed an order for JUST my sandwich. I had the dasher have the employees show them what was in the bag before they left the store (I shouldn't have to do that, I should be able to trust my city's store). If you make a mistake, own up to it and fix it. 🥹 My day was already bad and this made it worse.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: French Dip
Angie Murphy
Hubby stopped and grabbed food after work wasn’t all there and was not made right we had a plain chicken sandwich and it had mayo and lettuce on it , ordered a side of auju dipping sauce wasn’t there and this happens way too often you would think they would have someone check the food before handing it out to save on food cost and all the drama that comes with giving someone the wrong food .
This place is not only the worst Arby's I've ever been to; it is the worst fast food places I've ever been, right beside the BK on Jefferson. They abhorrent slow, and get the order wrong every time just about. The food is good but if I see even 1 car in the drive thru, I find somewhere else to eat. Very poorly managed location. Very bad.
Atmosphere: 2
Food: 4
Service: 1
I ordered online at 5:36 pm. And it's 6:15 and still waiting. Everyone after me was getting food.
Service: 1
Great fast food and good service
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Loaded Italian, Roast Beef Sandwich, Roast Beef, Beef 'N Cheddar, Arby's Signature Sandwiches
Problem with service is the speed of service. Very under staffed
Atmosphere: 5
Food: 5
Service: 2
It was closed
Atmosphere: 1
Food: 1
Service: 1
Came into store after figure out what I wanted for dinner.the drive thru was all around the restaurant so I went in and waited 25 minutes just to get my order taken.I waited another 15 minutes for my order.then cheese sticks where full of oil and no dipping sauce curly fries where not a full order and.cold the general manager fix my order and said he was sorry I felt sorry for the general my he was his best for having no help it was only him and two employees they did all they could the lady before me had a wrong order also.I wanted to go to the back and help but I couldn't it was a month before I came back after order was wrong the last visit but changed my mind I wanted to give y'all another chance wrong again but they did all they could I very proud of them for doing all they could I give the team a grade of At. it will be a while before I come back
Atmosphere: 2
Food: 2
Service: 1
Did not get all my food. Tried calling but no one ever answers and plus dude in drive thru is rude.
Atmosphere: 1
Food: 2
Service: 1
Always nice and food was good Don’t know why people complain about restaurants not giving refunds from doordash and 3rd party services like comment below. Restaurants can NEVER give you a refund because their drawers will come up short. The amount you pays doesn’t go directly to the stores right away. You have a problem you have to go through the 3rd party .
Atmosphere: 5
Food: 5
Service: 5
My husband ordered doordash for us and we opened it to find my sandwich missing. We called the store, the manger told us it would "mess up his count" if he refunded my sandwich and remade it for our dasher to come back in get. Seeing how it was Arby's fault that the sandwich was left out, they should have remade it. Their count shouldn't be more important than their customers. Due to yes they messed up and it should be a learning experience instead of upsetting a customer. So my husband refunded his. I placed an order for JUST my sandwich. I had the dasher have the employees show them what was in the bag before they left the store (I shouldn't have to do that, I should be able to trust my city's store). If you make a mistake, own up to it and fix it. 🥹 My day was already bad and this made it worse.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: French Dip
Hubby stopped and grabbed food after work wasn’t all there and was not made right we had a plain chicken sandwich and it had mayo and lettuce on it , ordered a side of auju dipping sauce wasn’t there and this happens way too often you would think they would have someone check the food before handing it out to save on food cost and all the drama that comes with giving someone the wrong food .
Service: 1
Restaurantji Recommends
Picked up lunch
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sandwich
Really friendly and love the reuben
Atmosphere: 5
Food: 5
Service: 5
Worth the stop
Atmosphere: 3
Food: 4
Service: 4
Left standing at the counter for a long period of time and ignored, finally just left
Service: 1
Everything we ordered, except one thing, was cold. The tea looked like water.
Atmosphere: 2
Food: 1
Service: 4
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