You know, the food is most of the time decent but idk what it is with Chipotle in general…their employees are always rude as hell. Especially this location. No one has polite anymore. Customer service interaction is a disgrace. Do better.
Doreen Rael
There is so little meat probably because I had it delivered and didn't see them make i! I can see why they have such low reviews. I'll never return here again.
Food: 2
Service: 1
Haven Pierce
Customer service was awful. Terrible service and inappropriate management. Never coming to this location again after being treated as if i was stupid.
Atmosphere: 1
Food: 4
Service: 1
Noreen Elizabeth
I go here a bit too often. The staff is usually very kind and efficient. However, one time they had a trailer who wasn't listening very well and I had to repeat my requests a few times and she filled the quesadillas weird. I think she was a trainee and I've not seen her since. I just wish honey chipotle chocken will rewritten again someday...
Atmosphere: 5
Food: 5
Service: 5
kyler doherty
Terrible service, I’ve been to every chipotle in northern and middle Alabama. The only chipotle I have ever met that will not give you a cup of water for my service dog any larger than a small. to go. Absolutely ridiculous. Spoke to the manger and she was very rude about it as well.
Atmosphere: 1
Food: 1
Service: 1
Danthonique Jones
First time at chipotle, Tyler helped me with my order and it came out delicious, all the staff were awesome, happy I took the time to grab food here
Atmosphere: 5
Food: 5
Service: 5
Michael Safarov
Quick Hot and Fresh. Stoped by to feed the family as we got into town. Guys here got us everything 30min before close. 5 kids and 6 Adults all have dinner now.
Atmosphere: 5
Food: 5
Service: 5
Matt Osborne
Like most Chipotle’s in this area this one is also poorly managed. Floors in the restaurant were very dirty including the restrooms. Trash was littered everywhere. I started to pickup some myself. I also don’t know what’s happened with the food, but it doesn’t taste good like in the past. Maybe it’s the mild salsa/pico or the meat, but something’s been off. My food was ready when I arrived and made correctly so that was good. I plan to not go back for some time.
Atmosphere: 2
Food: 2
Service: 3
Michele Steele
ZERO ⭐️s for cleanliness. This is far from my first trip to a Chipotle. Rarely do I ever leave a review because it generally is what I expect, but this is the dirtiest location I have ever seen. The floors, the tables, the kitchen, and the counter where you get napkins etc, all filthy. There’s literally no excuse for this and while they had business it wasn’t super busy.
Tedria King
I come here all the time, & usually the food Is eatable. Today my daughter & i came in (run cameras back) & the food was AWFUL! I spent $35 on chicken that was sooo big, & was not cooked well enough to my liking, the lady barely wanted to give us guacamole, it was just awful & it was awful last week as well, which prompted this review. Cooperate please come see about this location, ASAP, & sometimes the guacamole be terrible, like what are tall doing?
There were two employees working the counter when we came in. One was neat and clean and changed his gloves like he was supposed to. The other was doing the pick up orders. He was slinging food from one pan to another, very sloppy, and never changed his gloves while we were there, even after touching screens or handing food to customer in the drive though.
Joshua Bass
the burrito was so small I'm upset I didn't take a picture before walking out. I thought I was being trolled. Never again will I return.
Atmosphere: 3
Food: 1
Service: 1
Emma Dutton Pagan
This Chipotle is the best by far! As a full time Realtor, I'm always on the go and Chipotle is my favorite quick meal to pick up and this location is always good with great service.
You know, the food is most of the time decent but idk what it is with Chipotle in general…their employees are always rude as hell. Especially this location. No one has polite anymore. Customer service interaction is a disgrace. Do better.
There is so little meat probably because I had it delivered and didn't see them make i! I can see why they have such low reviews. I'll never return here again.
Food: 2
Service: 1
Customer service was awful. Terrible service and inappropriate management. Never coming to this location again after being treated as if i was stupid.
Atmosphere: 1
Food: 4
Service: 1
I go here a bit too often. The staff is usually very kind and efficient. However, one time they had a trailer who wasn't listening very well and I had to repeat my requests a few times and she filled the quesadillas weird. I think she was a trainee and I've not seen her since. I just wish honey chipotle chocken will rewritten again someday...
Atmosphere: 5
Food: 5
Service: 5
Terrible service, I’ve been to every chipotle in northern and middle Alabama. The only chipotle I have ever met that will not give you a cup of water for my service dog any larger than a small. to go. Absolutely ridiculous. Spoke to the manger and she was very rude about it as well.
Atmosphere: 1
Food: 1
Service: 1
First time at chipotle, Tyler helped me with my order and it came out delicious, all the staff were awesome, happy I took the time to grab food here
Atmosphere: 5
Food: 5
Service: 5
Quick Hot and Fresh. Stoped by to feed the family as we got into town. Guys here got us everything 30min before close. 5 kids and 6 Adults all have dinner now.
Atmosphere: 5
Food: 5
Service: 5
Like most Chipotle’s in this area this one is also poorly managed. Floors in the restaurant were very dirty including the restrooms. Trash was littered everywhere. I started to pickup some myself. I also don’t know what’s happened with the food, but it doesn’t taste good like in the past. Maybe it’s the mild salsa/pico or the meat, but something’s been off. My food was ready when I arrived and made correctly so that was good. I plan to not go back for some time.
Atmosphere: 2
Food: 2
Service: 3
ZERO ⭐️s for cleanliness. This is far from my first trip to a Chipotle. Rarely do I ever leave a review because it generally is what I expect, but this is the dirtiest location I have ever seen. The floors, the tables, the kitchen, and the counter where you get napkins etc, all filthy. There’s literally no excuse for this and while they had business it wasn’t super busy.
I come here all the time, & usually the food Is eatable. Today my daughter & i came in (run cameras back) & the food was AWFUL! I spent $35 on chicken that was sooo big, & was not cooked well enough to my liking, the lady barely wanted to give us guacamole, it was just awful & it was awful last week as well, which prompted this review. Cooperate please come see about this location, ASAP, & sometimes the guacamole be terrible, like what are tall doing?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
There were two employees working the counter when we came in. One was neat and clean and changed his gloves like he was supposed to. The other was doing the pick up orders. He was slinging food from one pan to another, very sloppy, and never changed his gloves while we were there, even after touching screens or handing food to customer in the drive though.
the burrito was so small I'm upset I didn't take a picture before walking out. I thought I was being trolled. Never again will I return.
Atmosphere: 3
Food: 1
Service: 1
This Chipotle is the best by far! As a full time Realtor, I'm always on the go and Chipotle is my favorite quick meal to pick up and this location is always good with great service.
Atmosphere: 5
Food: 5
Service: 5
So healthy and fast for pick up!
Atmosphere: 5
Food: 5
Service: 5
Love the food
Atmosphere: 5
Food: 5
Service: 5
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