Good service and good. They even asked us if we were going to play bingo Not sure how often they do this but GREAT IDEA!! Especially for those who are retired and want something to do đwe just Stopped by after medical procedure or we would have stayed and played
Atmosphere: 5
Food: 5
Service: 5
Robin Tallman
French fries were hot the hamburger was cold
Atmosphere: 3
Food: 1
Service: 1
Joel Hamm
Probably consistently worst run restaurant in AthensâŠthe other 2 locations are fine
Atmosphere: 1
Food: 5
Service: 1
Walter Crutcher
Chicken seemed to have been cooked all day. It was hard and dried out. Not used to Jacks chicken being like this. Bought the 12 piece with biscuits and potatoes.
Atmosphere: 5
Food: 3
Service: 5
FIRST LAST
I usually roll through here most mornings and get the same thing. There's a lady with shorter hair, literally the nicest person. Her customer service is literally the best ever (we appreciate you!). Always a great start to the day with that southern hospitality! Hope someone sees this and she gets some kind of recognition!
Atmosphere: 5
Food: 5
Service: 5
Olivia McNatt
Today I had the worst service Iâve had yet. I went around 5:30 this afternoon after I got off work and definitely wonât be going back. I ordered a 4pc chicken finger snack got to the window and paid and they told me it would be a few minutes for the chicken fingers bc they had to cook which was fine. I mean who doesnât want fresh chicken fingers? They ask me to pull up and wait so I did. FOR THIRTY MINUTES!! Ppl behind me kept getting their food and driving off so I went inside to see where my order was. When I get in there I saw two whole things of cooked chicken fingers so I guess I had been forgotten. There was an older couple in front of me waiting to order to dine in and the girl working the counter was walking like a sloth dragging her feet walking past them and taking her time to get to them. She finally asked them what they wanted and seemed incredibly annoyed that they were even there. The lady tells her the order and the girl behind the counter read it back and it was completely opposite of what the lady had just told her so the lady told her again. The girl behind the counter literally rolled her eyes then got an attitude that she had to fix the order. I stood there for 10 more minutes waiting and finally she came back to the counter and I told her I had been waiting outside for my order and wondered if it was ready the girl working the drive thru saw me and started making my order and i finally got it. The food was great but the service was absolutely terrible. If I could give 0 stars for the service I definitely would.
Food: 5
Service: 1
Heather Weber
Speedy drive thru service for early morning breakfast
Atmosphere: 5
Food: 5
Service: 5
Connie Smith
Most of the Jack's restaurants are great!!! Friendly faces and comfy atmosphere in all of them!!!
Atmosphere: 5
Food: 5
Service: 5
Vonshea Shoulders
One of the best breakfast restaurants around. Their lunch food is delicious. From the burgers all the way down to the chicken, milkshakes and pies.....A+
I arrived at the restaurant around 9:30 PM , a full 90 minutes before closing and attempted to order a four piece tender meal and a 12 piece tender. I was told they âdidnât have that amount,â. My daughter said â aw man â. I stated â they do have them baby they just donât want to cook them because itâs close to closingâ. When I got to the window, the lady took my card and then said â and we donât have 12 tenders, my manager said weâre no longer cooking food for the night.â For a restaurant that closes at 11 PM, this is unacceptable. To make matters worse, the employee at the window repeatedly interrupted my conversations while I was speaking to my children in the car, holding the window open to ease drop. It was unprofessional and completely unnecessary. If the store hours say youâre open until 11, customers should be able to place an order until that time or at the very least, be treated with respect. Poor service like this is disappointing, and honestly, unacceptable. The customer may not always be âright,â but they always deserve to be treated with courtesy and professionalism. When I passed back by from leaving Wendyâs, that same employee was outside sitting on the curb smoking. Do better. Iâm sure the owners would not appreciate there restaurant is being shut down early so employees can leave exactly at closing.
Service: 1
Brian Perry
Chicken tenders and ranch was great!
Atmosphere: 3
Food: 5
Service: 4
Christina Nance
4 stars only because I've had both good & bad experiences here. It really depends what crew is working. Some are good at their job & some are not. Same as any fast food place you go. If they get the food correct, it's good food! Just make sure to check your order/burgers before you leave the parking lot. Never ate instead so this review is strictly about drive-through.
Food: 4
Service: 3
GHPG Team
I visited this restaurant on Friday, 6/13. There are three beautiful young ladies there that really take pride and their jobs and our extremely kind. They made sure that my order was correct and went above and beyond with service. I appreciate them so very much itâs a breath of fresh air to see And have such treatment. They deserve a raise.
Good service and good. They even asked us if we were going to play bingo Not sure how often they do this but GREAT IDEA!! Especially for those who are retired and want something to do đwe just Stopped by after medical procedure or we would have stayed and played
Atmosphere: 5
Food: 5
Service: 5
French fries were hot the hamburger was cold
Atmosphere: 3
Food: 1
Service: 1
Probably consistently worst run restaurant in AthensâŠthe other 2 locations are fine
Atmosphere: 1
Food: 5
Service: 1
Chicken seemed to have been cooked all day. It was hard and dried out. Not used to Jacks chicken being like this. Bought the 12 piece with biscuits and potatoes.
Atmosphere: 5
Food: 3
Service: 5
I usually roll through here most mornings and get the same thing. There's a lady with shorter hair, literally the nicest person. Her customer service is literally the best ever (we appreciate you!). Always a great start to the day with that southern hospitality! Hope someone sees this and she gets some kind of recognition!
Atmosphere: 5
Food: 5
Service: 5
Today I had the worst service Iâve had yet. I went around 5:30 this afternoon after I got off work and definitely wonât be going back. I ordered a 4pc chicken finger snack got to the window and paid and they told me it would be a few minutes for the chicken fingers bc they had to cook which was fine. I mean who doesnât want fresh chicken fingers? They ask me to pull up and wait so I did. FOR THIRTY MINUTES!! Ppl behind me kept getting their food and driving off so I went inside to see where my order was. When I get in there I saw two whole things of cooked chicken fingers so I guess I had been forgotten. There was an older couple in front of me waiting to order to dine in and the girl working the counter was walking like a sloth dragging her feet walking past them and taking her time to get to them. She finally asked them what they wanted and seemed incredibly annoyed that they were even there. The lady tells her the order and the girl behind the counter read it back and it was completely opposite of what the lady had just told her so the lady told her again. The girl behind the counter literally rolled her eyes then got an attitude that she had to fix the order. I stood there for 10 more minutes waiting and finally she came back to the counter and I told her I had been waiting outside for my order and wondered if it was ready the girl working the drive thru saw me and started making my order and i finally got it. The food was great but the service was absolutely terrible. If I could give 0 stars for the service I definitely would.
Food: 5
Service: 1
Speedy drive thru service for early morning breakfast
Atmosphere: 5
Food: 5
Service: 5
Most of the Jack's restaurants are great!!! Friendly faces and comfy atmosphere in all of them!!!
Atmosphere: 5
Food: 5
Service: 5
One of the best breakfast restaurants around. Their lunch food is delicious. From the burgers all the way down to the chicken, milkshakes and pies.....A+
Atmosphere: 5
Food: 5
Service: 5
Love this Jacks!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I arrived at the restaurant around 9:30 PM , a full 90 minutes before closing and attempted to order a four piece tender meal and a 12 piece tender. I was told they âdidnât have that amount,â. My daughter said â aw man â. I stated â they do have them baby they just donât want to cook them because itâs close to closingâ. When I got to the window, the lady took my card and then said â and we donât have 12 tenders, my manager said weâre no longer cooking food for the night.â For a restaurant that closes at 11 PM, this is unacceptable. To make matters worse, the employee at the window repeatedly interrupted my conversations while I was speaking to my children in the car, holding the window open to ease drop. It was unprofessional and completely unnecessary. If the store hours say youâre open until 11, customers should be able to place an order until that time or at the very least, be treated with respect. Poor service like this is disappointing, and honestly, unacceptable. The customer may not always be âright,â but they always deserve to be treated with courtesy and professionalism. When I passed back by from leaving Wendyâs, that same employee was outside sitting on the curb smoking. Do better. Iâm sure the owners would not appreciate there restaurant is being shut down early so employees can leave exactly at closing.
Service: 1
Chicken tenders and ranch was great!
Atmosphere: 3
Food: 5
Service: 4
4 stars only because I've had both good & bad experiences here. It really depends what crew is working. Some are good at their job & some are not. Same as any fast food place you go. If they get the food correct, it's good food! Just make sure to check your order/burgers before you leave the parking lot. Never ate instead so this review is strictly about drive-through.
Food: 4
Service: 3
I visited this restaurant on Friday, 6/13. There are three beautiful young ladies there that really take pride and their jobs and our extremely kind. They made sure that my order was correct and went above and beyond with service. I appreciate them so very much itâs a breath of fresh air to see And have such treatment. They deserve a raise.
Atmosphere: 5
Food: 5
Service: 5
Great $6 meal options after 4! Yummy food!
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