Ordered filet with sautéed mushrooms and house salad. Filet and salad were good. The sautéed mushrooms are no longer sautéed. They are baked. They were dry and hard. When leaving the greeter at the door saw us get up from our table. As soon as we walked pasted him he quickly turned to talk to the other 2 coworkers. Never got a thank you or have a good night.
Atmosphere: 4
Food: 4
Service: 5
Britni
This Athen's Logan's is by far the lowest food quality and service wise, in comparison to the Airport Rd and University Drive locations in Huntsville.Update 2024: The location improved alot and my last experience was great!
Atmosphere: 5
Food: 5
Service: 5
Calvin Mclaughlin
Me and my wife ate here on 3/31/24.. WOULD NOT RECOMMEND AND WILL NOT GO BACK EVER AGAIN!! First I asked to be seated at a TABLE NOT a booth... and what do we get?? A two person BOOTH! Then I couldnt drink my drink due to a broken straw! Then our waiter DIDNT bring us small plates with our rolls! Then we went to order and yall were OUT of chicken tenders AND pork!! HOW DO YOU RUN OUT OF POPULAR MENU ITEMS??? Then after about 40 mins FINALLY get our food and my country fried steak is OVERCOOKED and come to find out my wife's steak which she asked for MEDIUM WELL was RAW inside!! My wife has now been sick for THREE DAYS WITH FOOD POISONING!!! SO WE WILL NOT BE BACK AND I WILL BE TELLING EVERYONE TO AVOID THIS PLACE LIKE THE PLAGUE!! VERY UNHAPPY CUSTOMER!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Rolls
2nd gen Guy
Good service but terrible food and sweet tea if I wanted unsweet I would of ordered
Food: 1
Service: 5
Justin Moore
Sweet tea is horrible not southern sweet tea food was no good steak was nothing but fat it was over $90 for me my wife and son I will not be back has gone downhill big
Atmosphere: 2
Food: 1
Service: 3
Brady
I wanted it to be 0 stars
Atmosphere: 1
Food: 1
Service: 1
Charis Rosenberg
You people are Thieves and you ought to be ashamed of yourself. FIRST I ordered a salmon salad. You people didn’t even have the common decency to put atleast a half salmon in my order. The salmon fit in the middle of my palm. I had to remove 2 handfuls of salad to Accommodate that tiny bit of salmon you people gave me. 4 bites it was gone and for 18$. You Thieves!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Caesar Salad
John Goodman
Server was matter of fact and really just going through the motions. Usually servers at the particular Logan's are friendly and attentive. Just feel there needs to be more customer service training. And just to let you know they were not busy.Dietary restrictions: Low carb
Service was great. Food was not. My first ribeye was overcooked and tough. It was remade. The second came out after 15 minutes, again overcooked, and this time with the added benefit of no seasoning. By now, my children were done eating, so I told the waitress that I did not want to wait a 3rd time for it to be redone. The manager was told me that she adjusted my bill to remove it, but this morning it proceeded to post to my account for the full price. They were not that busy last night. I would be more understanding of the cooking issue of the restaurant had been full or busier than what it was. Kudos to my server for trying her best to make it right.
Atmosphere: 3
Food: 2
Service: 5
Tracy Matteis Dix
Both my husband and I have this place a second try after the first awful experience, our server this time around was point on! She was very versed in her product, very professional in her position and point on with her serving talents, the terrible experience was not having steaks, hamburgers, onions mushrooms etc "out of stock" truck did not come today situation making this steak house less to be desired... And the kicker to that statement this restaurant is fairly new... We ended up having the rib eye sandwich which did not meet the expectation we were after as they did not have lettuce nor tomatoes to add to sandwich. We were left with a rib eye slab 1/8" thick, tasted like it was placed on the griddle to cook from frozen state, came to table Luke warm, not a pleasurable eating experience, but our server did fill us up on hot bread and butter and delicious sweet tea... Don't know if we would give this place a third try or not... Hopefully ownership will understand that they need to TRAIN their servers like the one we had to masked all the deficiencies or make sure when doing inventory and ordering that those "steak" items are on the truck, being that it is known to be a steakhouse...
Stopped at this location while going through Athens, Alabama. The seating wait was not that long. However, after we were seated, the servicing wait was very long. I had to ask the waitress if she could have her supervisor turn the air conditioning down some because it was very cold in there to me, but he food was well prepared and tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rolls, Chopped Steak
Jon Wiley
Love the new management, their leadership makes the overall atmosphere very welcoming. Service was great and food was really good.
Atmosphere: 5
Food: 5
Service: 5
Linda Sanchez
The food was excellent and the staff was wonderful!
We waited a long time for our food (almost an hour ) - steaks - and both were served cold. Our waitress openly shared her frustrations with her boss, telling us that the boss will not listen to her, etc. Very inappropriate to share this with customers! We were supposed to receive a 10% discount by showing our hotel key, but did not receive it. Not at all impressed with this place!
Ordered filet with sautéed mushrooms and house salad. Filet and salad were good. The sautéed mushrooms are no longer sautéed. They are baked. They were dry and hard. When leaving the greeter at the door saw us get up from our table. As soon as we walked pasted him he quickly turned to talk to the other 2 coworkers. Never got a thank you or have a good night.
Atmosphere: 4
Food: 4
Service: 5
This Athen's Logan's is by far the lowest food quality and service wise, in comparison to the Airport Rd and University Drive locations in Huntsville.Update 2024: The location improved alot and my last experience was great!
Atmosphere: 5
Food: 5
Service: 5
Me and my wife ate here on 3/31/24.. WOULD NOT RECOMMEND AND WILL NOT GO BACK EVER AGAIN!! First I asked to be seated at a TABLE NOT a booth... and what do we get?? A two person BOOTH! Then I couldnt drink my drink due to a broken straw! Then our waiter DIDNT bring us small plates with our rolls! Then we went to order and yall were OUT of chicken tenders AND pork!! HOW DO YOU RUN OUT OF POPULAR MENU ITEMS??? Then after about 40 mins FINALLY get our food and my country fried steak is OVERCOOKED and come to find out my wife's steak which she asked for MEDIUM WELL was RAW inside!! My wife has now been sick for THREE DAYS WITH FOOD POISONING!!! SO WE WILL NOT BE BACK AND I WILL BE TELLING EVERYONE TO AVOID THIS PLACE LIKE THE PLAGUE!! VERY UNHAPPY CUSTOMER!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Rolls
Good service but terrible food and sweet tea if I wanted unsweet I would of ordered
Food: 1
Service: 5
Sweet tea is horrible not southern sweet tea food was no good steak was nothing but fat it was over $90 for me my wife and son I will not be back has gone downhill big
Atmosphere: 2
Food: 1
Service: 3
I wanted it to be 0 stars
Atmosphere: 1
Food: 1
Service: 1
You people are Thieves and you ought to be ashamed of yourself. FIRST I ordered a salmon salad. You people didn’t even have the common decency to put atleast a half salmon in my order. The salmon fit in the middle of my palm. I had to remove 2 handfuls of salad to Accommodate that tiny bit of salmon you people gave me. 4 bites it was gone and for 18$. You Thieves!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Caesar Salad
Server was matter of fact and really just going through the motions. Usually servers at the particular Logan's are friendly and attentive. Just feel there needs to be more customer service training. And just to let you know they were not busy.Dietary restrictions: Low carb
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Mashed Potatoes, Chopped Steak
Service was great. Food was not. My first ribeye was overcooked and tough. It was remade. The second came out after 15 minutes, again overcooked, and this time with the added benefit of no seasoning. By now, my children were done eating, so I told the waitress that I did not want to wait a 3rd time for it to be redone. The manager was told me that she adjusted my bill to remove it, but this morning it proceeded to post to my account for the full price. They were not that busy last night. I would be more understanding of the cooking issue of the restaurant had been full or busier than what it was. Kudos to my server for trying her best to make it right.
Atmosphere: 3
Food: 2
Service: 5
Both my husband and I have this place a second try after the first awful experience, our server this time around was point on! She was very versed in her product, very professional in her position and point on with her serving talents, the terrible experience was not having steaks, hamburgers, onions mushrooms etc "out of stock" truck did not come today situation making this steak house less to be desired... And the kicker to that statement this restaurant is fairly new... We ended up having the rib eye sandwich which did not meet the expectation we were after as they did not have lettuce nor tomatoes to add to sandwich. We were left with a rib eye slab 1/8" thick, tasted like it was placed on the griddle to cook from frozen state, came to table Luke warm, not a pleasurable eating experience, but our server did fill us up on hot bread and butter and delicious sweet tea... Don't know if we would give this place a third try or not... Hopefully ownership will understand that they need to TRAIN their servers like the one we had to masked all the deficiencies or make sure when doing inventory and ordering that those "steak" items are on the truck, being that it is known to be a steakhouse...
Atmosphere: 5
Food: 2
Service: 4
Restaurantji Recommends
I ordered the Salmon dip and was sick for 3 days.
Food: 1
Service: 5
Stopped at this location while going through Athens, Alabama. The seating wait was not that long. However, after we were seated, the servicing wait was very long. I had to ask the waitress if she could have her supervisor turn the air conditioning down some because it was very cold in there to me, but he food was well prepared and tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rolls, Chopped Steak
Love the new management, their leadership makes the overall atmosphere very welcoming. Service was great and food was really good.
Atmosphere: 5
Food: 5
Service: 5
The food was excellent and the staff was wonderful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rolls, Grilled Chicken, Burger, Fries, Steak
We waited a long time for our food (almost an hour ) - steaks - and both were served cold. Our waitress openly shared her frustrations with her boss, telling us that the boss will not listen to her, etc. Very inappropriate to share this with customers! We were supposed to receive a 10% discount by showing our hotel key, but did not receive it. Not at all impressed with this place!
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Steak