Well folks bbq brisket,, not so much ! Bbq buger yes I had less of a tip of a spoon of shredded brisket on my sandwich ,,I would not call it any less than a bbq Buger....For once we had a great welcoming all other fast foods not so grand or respectful .One can only hope the lacking will get better , however I don't see that no time soon ,,when a manager isn't present At All.....
Atmosphere: 5
Food: 2
Service: 4
Shelley Atkinson
I placed a mobile order in Brewton and went inside to the restroom. I came out and my order was not ready. The cashier said they were waiting on my onion rings and apologized for the wait. I waited several more minutes which had been quite awhile from placing my order.
Again the cashier apologized for the wait. I told her she couldn't make the onion rings cook faster. She said that wasn't the problem, they hadn't been dropped yet. That's when I saw someone bringing a bag of frozen onion rings thru a door from the back.
Now I wasn't happy and getting impatient; I had to get back to work. I finally got my order and while getting some extra napkins, the cashier asked if I would like a drink because I had to wait so long. I told her that would be nice since I work outside (and it was a hot day) and I can always use an extra drink.
I don't know who dropped the ball on my onion rings, it wasn't the cashier and it wasn't busy. But she did apologize and offered a free drink. I don't get angry over silly things like this, what's the point? but she kinda made up for it, so I left satisfied enough.
Atmosphere: 5
Food: 5
Service: 4
BookCircles360
Now I tried to be nice, but obviously the manager took the phone off the hook. The phone has been off the hook for more than three hours. I came in. The little guy made my chicken sandwich on a hamburger bun. I tried to call the company. They didn’t say nothing. The phone kept ringing beeping. Busy busy busy OK come on now do better.
Atmosphere: 2
Food: 1
Service: 5
Kursten Martin
This atmosphere of this entire restaurant is poor. You can tell it trickles down from the owner to the employees. Just wish they would actually stay open until their posted hours. As a night shift nurse it would be nice to have something to eat while on the road. But they refused to take orders and close the store early 😩
Atmosphere: 1
Food: 1
Service: 1
Phillip Zangas
fresh whopper was on point!
Atmosphere: 5
Food: 5
Service: 5
GenjiFan 2
Ordered 3 bacon kings for family and neither of them had cheese on them
Atmosphere: 2
Food: 1
Service: 1
SnackinOnTarts
This review is more towards an employee I recently had an encounter with and not directed at the overall restaurant.
While pulling up to the drive through, and still before I get to the intercom to place my order, the vehicle in front of me and I were approached by a taller black male outside smoking. The male was wearing a Burger King uniform. He requested me and the other vehicle to roll down our windows asked what we wanted to order, and requested money. Overall, it did not immediately concern me as I figured the intercom was not working, however, it was quickly evident it was working as the person before began ordering through the intercom. When I told the employee I would prefer to use the actual drive thru or go somewhere else, he appeared agitated.
Based on the totality of the circumstances (approaching while seemingly on his break, attempting to conduct business away from cameras, and requesting cash), I believe he may have had I'll intentions.
Atmosphere: 1
Food: 5
Service: 1
Veronica Olmstead
Pretty girl with the red hair took good care of us
lisa mclaughlin
Always fresh and delicious! ?
Atmosphere: 5
Food: 5
Service: 5
Amanda Ferrell
Very disappointed on the night of 10/05/2024 we drove through the drive through at 11:24 PM. No one answered the intercom or appeared to be in the store. We were super disappointed that 36 minutes before “closing” the restaurant was shut down.
So extremely rude, cussing out my mom in the background of the drive-thru speaker because the girl couldn’t figure out a simple order, and then they got everything wrong. They melted a single slice of cheese inside a separate paper baggie for my triple cheeseburger, which came plain with no condiments whatsoever. My mom got a completely different burger with bacon and sauces when she’d ordered a plain hamburger. What the heck? Chick said ‘she’s getting smart!’ about my mother and all I wanted to say was ‘at least SHE can.’
Atmosphere: 1
Food: 1
Service: 1
David Fitzpatrick
Every time I go to the drive thru he never gets my order right not good business
Atmosphere: 4
Food: 4
Service: 1
Jon Lewis
It was okay there was no wait in line services pretty fast but they forgot a few things and it was small.
Atmosphere: 3
Food: 3
Service: 3
Micheal Lynn Nelson
They just forgot the cheese on the cheese burger ? all else was good.
Atmosphere: 5
Food: 4
Service: 5
david mosley
Went to drive through and forgot to ask for mustard only so I walked in while in line of cars and they were understanding and able to make it my way anyway
Well folks bbq brisket,, not so much ! Bbq buger yes I had less of a tip of a spoon of shredded brisket on my sandwich ,,I would not call it any less than a bbq Buger....For once we had a great welcoming all other fast foods not so grand or respectful .One can only hope the lacking will get better , however I don't see that no time soon ,,when a manager isn't present At All.....
Atmosphere: 5
Food: 2
Service: 4
I placed a mobile order in Brewton and went inside to the restroom. I came out and my order was not ready. The cashier said they were waiting on my onion rings and apologized for the wait. I waited several more minutes which had been quite awhile from placing my order.
Again the cashier apologized for the wait. I told her she couldn't make the onion rings cook faster. She said that wasn't the problem, they hadn't been dropped yet. That's when I saw someone bringing a bag of frozen onion rings thru a door from the back.
Now I wasn't happy and getting impatient; I had to get back to work. I finally got my order and while getting some extra napkins, the cashier asked if I would like a drink because I had to wait so long. I told her that would be nice since I work outside (and it was a hot day) and I can always use an extra drink.
I don't know who dropped the ball on my onion rings, it wasn't the cashier and it wasn't busy. But she did apologize and offered a free drink. I don't get angry over silly things like this, what's the point? but she kinda made up for it, so I left satisfied enough.
Atmosphere: 5
Food: 5
Service: 4
Now
I tried to be nice, but obviously the manager took the phone off the hook. The phone has been off the hook for more than three hours. I came in. The little guy made my chicken sandwich on a hamburger bun. I tried to call the company. They didn’t say nothing. The phone kept ringing beeping. Busy busy busy OK come on now do better.
Atmosphere: 2
Food: 1
Service: 5
This atmosphere of this entire restaurant is poor. You can tell it trickles down from the owner to the employees. Just wish they would actually stay open until their posted hours. As a night shift nurse it would be nice to have something to eat while on the road. But they refused to take orders and close the store early 😩
Atmosphere: 1
Food: 1
Service: 1
fresh whopper was on point!
Atmosphere: 5
Food: 5
Service: 5
Ordered 3 bacon kings for family and neither of them had cheese on them
Atmosphere: 2
Food: 1
Service: 1
This review is more towards an employee I recently had an encounter with and not directed at the overall restaurant.
While pulling up to the drive through, and still before I get to the intercom to place my order, the vehicle in front of me and I were approached by a taller black male outside smoking. The male was wearing a Burger King uniform. He requested me and the other vehicle to roll down our windows asked what we wanted to order, and requested money. Overall, it did not immediately concern me as I figured the intercom was not working, however, it was quickly evident it was working as the person before began ordering through the intercom. When I told the employee I would prefer to use the actual drive thru or go somewhere else, he appeared agitated.
Based on the totality of the circumstances (approaching while seemingly on his break, attempting to conduct business away from cameras, and requesting cash), I believe he may have had I'll intentions.
Atmosphere: 1
Food: 5
Service: 1
Pretty girl with the red hair took good care of us
Always fresh and delicious! ?
Atmosphere: 5
Food: 5
Service: 5
Very disappointed on the night of 10/05/2024 we drove through the drive through at 11:24 PM. No one answered the intercom or appeared to be in the store. We were super disappointed that 36 minutes before “closing” the restaurant was shut down.
Restaurantji Recommends
So extremely rude, cussing out my mom in the background of the drive-thru speaker because the girl couldn’t figure out a simple order, and then they got everything wrong. They melted a single slice of cheese inside a separate paper baggie for my triple cheeseburger, which came plain with no condiments whatsoever. My mom got a completely different burger with bacon and sauces when she’d ordered a plain hamburger. What the heck? Chick said ‘she’s getting smart!’ about my mother and all I wanted to say was ‘at least SHE can.’
Atmosphere: 1
Food: 1
Service: 1
Every time I go to the drive thru he never gets my order right not good business
Atmosphere: 4
Food: 4
Service: 1
It was okay there was no wait in line services pretty fast but they forgot a few things and it was small.
Atmosphere: 3
Food: 3
Service: 3
They just forgot the cheese on the cheese burger ? all else was good.
Atmosphere: 5
Food: 4
Service: 5
Went to drive through and forgot to ask for mustard only so I walked in while in line of cars and they were understanding and able to make it my way anyway
Atmosphere: 5
Food: 5
Service: 5
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