We drove up to the drive-thru and were asked to wait a moment that turned into lots of moments. Then cars proceeded to drive in front of us and go directly to the window while we still waited at the drive-thru speaker only to be told to continue hanging on because they were short-staffed. So we left and went to Arby's
Bman16
I went through the drive thru ordered two breakfast items. Paid for my order, pulled to second window. 2 employees at the window never acknowledged me. I sat there waiting, the 2 employees appeared to be making themselves coffee . I could overhear one talking about not going to bed till 3 in the morning. I finally just left without my food. I can not stress enough how just about how bad most McDonalds are these days. I waited almost 20 minutes at the widow and never received any service or acknowledgment about my order.
They hardly ever have the frappé which is my favorite thing at mcdonald's!! The machine is always down for weeks at a time! if you go inside you may stand there 15 minutes or more without anyone even as much as saying hello or we'll be right with you or anything!! The drive thru personnel are usually kind and friendly, usually!
Atmosphere: 1
Food: 5
Service: 2
Cindy Cornett
At 9pm on 2.22 i went to the drive up window, ordered 1/4 lbr fries and a plain double cheeseburger. Asked to wait which we did for 13min. The cheeseburger had catsup and mustard that had been wiped off the bun. So I went inside to get it replaced another couple was at the counter compling about their meal and it wasn't going well and the manager and 2 of the young women emplyees were getting nasty so I asked to just get my money back. The manager had gone to the back and there were alot of words being yelled by the other couple and staff. That couple left and then the manager started yelling and waving her hand around when I said they were not being professional and she told me to shut up or it would take even longer to get my refund of $3.00 and 30 min out of my night. I am 68 yo and have never been spoken to or treated with disrespect like I was Saturday night. We stop at this McD about once a week and will never b back. According to the mngr, they only had 4 working were out of food items and had been slammed.. Those r not issues that would warrant the verbal abuse and disrespect that was given to myself and the other couple. I would be happy to speak with the owner or general manger. But I will not speak to the mngr that was on duty. CINDY C
Atmosphere: 1
Food: 1
Service: 1
Bob Amorelli
Ice cream machine was not working for a long time
jay Brooklyn
Please listen to these reviews. This McDonald’s is disguisting from the rude employees down to the cold low quality food. I’d rather starve. DO NOT WASTE YOUR HARD EARNED MONEY HERE!!
Atmosphere: 1
Food: 1
Service: 1
Todd McEvoy
After sitting at the drive thru for 15 min without an order I decided to leave. Communication is essential for a drive thru
Service: 1
Anointed Remnant Global Assemblies
Walked in and 3 persons standing in the food dispensing area on their phone discussing lactation and not being pregnant. Waited patiently for 3-5 minutes. When the young lady took my order gave me warmed over fries, drink machine sodas had a funny taste and all she did was apologize, and when I got got to my car I had the wrong meal. I asked for a 2 Cheeseburger meal and what she obviously heard was a double cheeseburger meal. Terrible service and they had more than enough employees… Atmore, AL McDonalds… no
Atmosphere: 1
Food: 1
Service: 1
Connie Simmons
They always have the doors locked while we are door dash and they different people working allow us to go through the drive through and get the order. While others unlock the door and make me go to the door to pick it up. This is at 7PM on a Saturday night.
Atmosphere: 1
Food: 1
Service: 1
Lenail Grace
I walked in the store and it smelled like somebody opened up they a s s and left it in there . This is very unacceptable ‼️
It took a long time to get my breakfast or part of it then for the other part, the restaurant was dirty and there weren't that many people in the restaurant. They need a good manager.
Atmosphere: 3
Food: 2
Service: 2
Oni Giri
Some of the workers here are rude ASF. No one asked you to work at McDonald's
Service: 3
Leeladhar Tandel
Cold fries Restroom was so dirty
Atmosphere: 1
Food: 1
Service: 1
Aaron James
Only 20 minutes in drive-thru to get food
Atmosphere: 1
Food: 2
Service: 1
Dalton
Ran out of drinks then put water into the empty diet machine and poured it into our cups.
We drove up to the drive-thru and were asked to wait a moment that turned into lots of moments. Then cars proceeded to drive in front of us and go directly to the window while we still waited at the drive-thru speaker only to be told to continue hanging on because they were short-staffed. So we left and went to Arby's
I went through the drive thru ordered two breakfast items. Paid for my order, pulled to second window. 2 employees at the window never acknowledged me. I sat there waiting, the 2 employees appeared to be making themselves coffee . I could overhear one talking about not going to bed till 3 in the morning. I finally just left without my food. I can not stress enough how just about how bad most McDonalds are these days. I waited almost 20 minutes at the widow and never received any service or acknowledgment about my order.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon Egg & Cheese Biscuit, Egg Mcmuffin
They hardly ever have the frappé which is my favorite thing at mcdonald's!! The machine is always down for weeks at a time! if you go inside you may stand there 15 minutes or more without anyone even as much as saying hello or we'll be right with you or anything!! The drive thru personnel are usually kind and friendly, usually!
Atmosphere: 1
Food: 5
Service: 2
At 9pm on 2.22 i went to the drive up window, ordered 1/4 lbr fries and a plain double cheeseburger. Asked to wait which we did for 13min. The cheeseburger had catsup and mustard that had been wiped off the bun. So I went inside to get it replaced another couple was at the counter compling about their meal and it wasn't going well and the manager and 2 of the young women emplyees were getting nasty so I asked to just get my money back. The manager had gone to the back and there were alot of words being yelled by the other couple and staff. That couple left and then the manager started yelling and waving her hand around when I said they were not being professional and she told me to shut up or it would take even longer to get my refund of $3.00 and 30 min out of my night. I am 68 yo and have never been spoken to or treated with disrespect like I was Saturday night.
We stop at this McD about once a week and will never b back. According to the mngr, they only had 4 working were out of food items and had been slammed.. Those r not issues that would warrant the verbal abuse and disrespect that was given to myself and the other couple. I would be happy to speak with the owner or general manger. But I will not speak to the mngr that was on duty.
CINDY C
Atmosphere: 1
Food: 1
Service: 1
Ice cream machine was not working for a long time
Please listen to these reviews. This McDonald’s is disguisting from the rude employees down to the cold low quality food. I’d rather starve. DO NOT WASTE YOUR HARD EARNED MONEY HERE!!
Atmosphere: 1
Food: 1
Service: 1
After sitting at the drive thru for 15 min without an order I decided to leave. Communication is essential for a drive thru
Service: 1
Walked in and 3 persons standing in the food dispensing area on their phone discussing lactation and not being pregnant. Waited patiently for 3-5 minutes. When the young lady took my order gave me warmed over fries, drink machine sodas had a funny taste and all she did was apologize, and when I got got to my car I had the wrong meal. I asked for a 2 Cheeseburger meal and what she obviously heard was a double cheeseburger meal. Terrible service and they had more than enough employees… Atmore, AL McDonalds… no
Atmosphere: 1
Food: 1
Service: 1
They always have the doors locked while we are door dash and they different people working allow us to go through the drive through and get the order. While others unlock the door and make me go to the door to pick it up. This is at 7PM on a Saturday night.
Atmosphere: 1
Food: 1
Service: 1
I walked in the store and it smelled like somebody opened up they a s s and left it in there . This is very unacceptable ‼️
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It took a long time to get my breakfast or part of it then for the other part, the restaurant was dirty and there weren't that many people in the restaurant. They need a good manager.
Atmosphere: 3
Food: 2
Service: 2
Some of the workers here are rude ASF. No one asked you to work at McDonald's
Service: 3
Cold fries
Restroom was so dirty
Atmosphere: 1
Food: 1
Service: 1
Only 20 minutes in drive-thru to get food
Atmosphere: 1
Food: 2
Service: 1
Ran out of drinks then put water into the empty diet machine and poured it into our cups.
Atmosphere: 1
Food: 1
Service: 1
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