I never write reviews but I felt the need to share my experience. It’s so hard finding gluten free restaurants and broken egg is my go to spot for gluten free pancakes. I recommend this place to everyone but after today this is my last time eating here. I’ve been gluten free for years now due to my severe gluten allergy. The service I received today was absolutely horrendous. I was with my family we all sat together. My mom ordered a pineapple mock tail drink. Her throat and lips were irritated after drinking it. That happens sometimes with pineapple it’s a weird fruit. She told the waiter, he got the female manager and the manager was EXTREMELY passive aggressive the moment she walked to our table. My mom shared that she was having a slight reaction to the drink. It was delicious but she was afraid to keep drinking. The manager asked if we should call 911 in a sarcastic tone. My mom said no she would like to have the drink without the pineapple juice. My mom was very polite. The manager says well the drink you ordered doesn’t have pineapple juice. My mom was confused and I interjected… it DOES have pineapple juice that’s the first ingredient. The manager was gaslighting us until I requested the drink menu back and it had pineapple juice. The manager said whoops my bad. Lots of attitude and sarcasm from the waiter. After that situation, 10-15 mins later the food comes out I ordered three gluten free pancakes and I received only two. The waiter comes out walks over and addresses me directly.. he says hey do you want the third pancake and I said yes (of course I want the three gf pancakes I ordered??)… long story short what I received was NOT gluten free pancakes. I had the same reaction I always have when I’ve come into contact with gluten accidentally. Swelling. Almost like edema/inflammation it takes days sometimes weeks for it to go away. The same manager comes I told her what’s happening. She said oh no should I call the ambulance (SARCASTICALLY) I said I would call the ambulance myself I’m not having an anaphylactic reaction. I promise I would not be standing here talking to you if I was dying. But I always get gluten free pancakes this is not gluten free. The texture everything. Four bites in and I KNEW these were not gluten free. I didn’t care to know how or why but it was not gluten free and I was reacting. My parents confirmed they tasted exactly like their pancakes. She claims it is gluten free. Nevertheless, I told her I’m reacting. Not here to debate with you on if the pancakes are gluten free or not I’m actively swelling this never happens here and I just want a refund. I gave her my plate of pancakes back. She argues with me about what symptoms look like for her celiac best friend. All I wanted in that moment was a refund not a passive aggressive, insinuating I’m lying for no reason, nasty attitude. Never eating here again. That manager is bad news. Never had an experience like this before at broken egg.
Kim Wang
Food was good. Service was eggcellent!
Pragnesh Patel
Great food, drinks and menu selections!
Thomas Mccall
Great food and serve staff
Gary Daniels
Our favorite Auburn breakfast location. Usually a 5 star review rating. But, not today. My wife ordered her usual omelette with sliced jalapeños and cheddar cheese. But when it arrived she said to me taste this. I’m not a fan of jalapeños and after tasting I said those green pieces are green peppers. We informed are friendly waitress on her second only shift being by herself so said she’d get the manager. The manager came to the table and stated those are jalapeños. I informed her that these are small green pepper pieces and not the jalapeño slices usually served. She stated we don’t even have green peppers in the kitchen, only red peppers. My wife asked that this order be removed from our bill. The manager stated she could remake it or replace it with something else. No offer to taking off the bill even after only one small bite. A plain cheese omelette was ordered but not eaten because my wife so so upset with the managers lack of fulfilling a long time consistent customers request. We noticed a $1.45 (10%) discount was indicated on the bill but this does not excuse the managers lack of respect for a good customer. She never offered to check to see if the kitchen actually had the jalapeños usually served. The waitress was embarrassed and kept apologizing. It was not her fault. We paid her a nice tip. Time to check up on the senior waitress, turned manager.
Keith Smith
Great experience
Joe Deverell
Ty was the best server, so kind and happy. True southern charm!
Amber W.
Food is over priced but pretty good. Lots of brunch drink options. Service was a little slow.
Colton Deutsch
Great service!
Addison Hilton
Wow! No better way to end my college career than a full circle moment at Another Broken Egg Cafe. My family and I came here for breakfast when I toured Auburn University as a prospective student some time ago. Just graduated and it only made sense to come back at the end! Always first class service from this premier establishment. I couldn’t live with myself if I didn't include the fact of the highly personal and exquisite waiting service from our server Jhameir. A true representative of high quality and elevated standards for customer interaction. As I depart as a graduate, Another Broken Egg Cafe will live on as a core memory (shoutout Riley from Inside Out). War Eagle to this place.
Ty did a great job serving us! Food was very delicious. Portion sizes are massive.
Gina Carr
Wonderful experience!
kimberly rawls
This place was packed! But the customer service was great! Food was delicious 😋. I will definitely be back.
Joe Mattingly
The food here is flavorful and the service is usually good. The dining area is open and pleasant. My favorite is the Mardi Gras omelet, followed closely by the biscuits and gravy and the Shrimp and grits. Breakfast potatoes tend to be overcooked, and that is based on several visits, not just one. Prices are fairly reasonable, unless you are getting a soft drink or iced tea. $4.29 for a soft drink is ridiculous, even if it does come with free refills. Water is just fine.
We eat here about once a month or so, and that probably will not change.
Jefferson Payne
Me and my wife went to the Auburn alabama location and we were totally ignored for over 10 minutes. I told them we were leaving then I called back to speak with the manager who gave me excuses
I never write reviews but I felt the need to share my experience. It’s so hard finding gluten free restaurants and broken egg is my go to spot for gluten free pancakes. I recommend this place to everyone but after today this is my last time eating here. I’ve been gluten free for years now due to my severe gluten allergy. The service I received today was absolutely horrendous. I was with my family we all sat together. My mom ordered a pineapple mock tail drink. Her throat and lips were irritated after drinking it. That happens sometimes with pineapple it’s a weird fruit. She told the waiter, he got the female manager and the manager was EXTREMELY passive aggressive the moment she walked to our table. My mom shared that she was having a slight reaction to the drink. It was delicious but she was afraid to keep drinking. The manager asked if we should call 911 in a sarcastic tone. My mom said no she would like to have the drink without the pineapple juice. My mom was very polite. The manager says well the drink you ordered doesn’t have pineapple juice. My mom was confused and I interjected… it DOES have pineapple juice that’s the first ingredient. The manager was gaslighting us until I requested the drink menu back and it had pineapple juice. The manager said whoops my bad. Lots of attitude and sarcasm from the waiter. After that situation, 10-15 mins later the food comes out I ordered three gluten free pancakes and I received only two. The waiter comes out walks over and addresses me directly.. he says hey do you want the third pancake and I said yes (of course I want the three gf pancakes I ordered??)… long story short what I received was NOT gluten free pancakes. I had the same reaction I always have when I’ve come into contact with gluten accidentally. Swelling. Almost like edema/inflammation it takes days sometimes weeks for it to go away. The same manager comes I told her what’s happening. She said oh no should I call the ambulance (SARCASTICALLY) I said I would call the ambulance myself I’m not having an anaphylactic reaction. I promise I would not be standing here talking to you if I was dying. But I always get gluten free pancakes this is not gluten free. The texture everything. Four bites in and I KNEW these were not gluten free. I didn’t care to know how or why but it was not gluten free and I was reacting. My parents confirmed they tasted exactly like their pancakes. She claims it is gluten free. Nevertheless, I told her I’m reacting. Not here to debate with you on if the pancakes are gluten free or not I’m actively swelling this never happens here and I just want a refund. I gave her my plate of pancakes back. She argues with me about what symptoms look like for her celiac best friend. All I wanted in that moment was a refund not a passive aggressive, insinuating I’m lying for no reason, nasty attitude. Never eating here again. That manager is bad news. Never had an experience like this before at broken egg.
Food was good. Service was eggcellent!
Great food, drinks and menu selections!
Great food and serve staff
Our favorite Auburn breakfast location. Usually a 5 star review rating. But, not today. My wife ordered her usual omelette with sliced jalapeños and cheddar cheese. But when it arrived she said to me taste this. I’m not a fan of jalapeños and after tasting I said those green pieces are green peppers. We informed are friendly waitress on her second only shift being by herself so said she’d get the manager. The manager came to the table and stated those are jalapeños. I informed her that these are small green pepper pieces and not the jalapeño slices usually served. She stated we don’t even have green peppers in the kitchen, only red peppers. My wife asked that this order be removed from our bill. The manager stated she could remake it or replace it with something else. No offer to taking off the bill even after only one small bite. A plain cheese omelette was ordered but not eaten because my wife so so upset with the managers lack of fulfilling a long time consistent customers request. We noticed a $1.45 (10%) discount was indicated on the bill but this does not excuse the managers lack of respect for a good customer. She never offered to check to see if the kitchen actually had the jalapeños usually served. The waitress was embarrassed and kept apologizing. It was not her fault. We paid her a nice tip. Time to check up on the senior waitress, turned manager.
Great experience
Ty was the best server, so kind and happy. True southern charm!
Food is over priced but pretty good. Lots of brunch drink options. Service was a little slow.
Great service!
Wow! No better way to end my college career than a full circle moment at Another Broken Egg Cafe. My family and I came here for breakfast when I toured Auburn University as a prospective student some time ago. Just graduated and it only made sense to come back at the end! Always first class service from this premier establishment. I couldn’t live with myself if I didn't include the fact of the highly personal and exquisite waiting service from our server Jhameir. A true representative of high quality and elevated standards for customer interaction. As I depart as a graduate, Another Broken Egg Cafe will live on as a core memory (shoutout Riley from Inside Out). War Eagle to this place.
Restaurantji Recommends
Ty did a great job serving us! Food was very delicious. Portion sizes are massive.
Wonderful experience!
This place was packed! But the customer service was great! Food was delicious 😋. I will definitely be back.
The food here is flavorful and the service is usually good. The dining area is open and pleasant. My favorite is the Mardi Gras omelet, followed closely by the biscuits and gravy and the Shrimp and grits. Breakfast potatoes tend to be overcooked, and that is based on several visits, not just one. Prices are fairly reasonable, unless you are getting a soft drink or iced tea. $4.29 for a soft drink is ridiculous, even if it does come with free refills. Water is just fine.
We eat here about once a month or so, and that probably will not change.
Me and my wife went to the Auburn alabama location and we were totally ignored for over 10 minutes. I told them we were leaving then I called back to speak with the manager who gave me excuses
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