Place was empty and I know why. Dining room had not been cleaned from the previous day. Quick service. Order was correct.
Atmosphere: 3
Food: 4
Service: 3
XOoverdose Timmy
Rolled in about 2:20 just for them to ring our order up for a brisket sandwich combo etc process it then proceeded to say they’re out of brisket smh what a waste of time that could’ve been solved at the order window not even a curtesy discount for the inconvenience so we decided just to leave .
Atmosphere: 1
Food: 1
Service: 1
Silverback GEEE
This damn place is the slowest place in AUBURN!!!! too many times have I been here and had to sit in the drive through for more than 15 minutes just waiting and their line is EMPTY!!! This place is ridiculous.
Atmosphere: 1
Food: 5
Service: 1
Alpharetta Broker
To go order. No one in front of me and no custimers in the store. Waited for 17 minutes to get order. Worker was just plain unfriendly. Did mot say a word when handing me my order. This is the third time in 6 months at this location with similar experiences. Hands down the most poorly run fast food joint in Auburn. Will not try again.
Atmosphere: 1
Food: 2
Service: 1
MacKenzi Griggers
At least 3 times I've ordered a beef and cheddar and got home to a roast beef sandwich with nothing else on it. Why can't you get this right?
Food: 1
Service: 1
Roku Tv
Very kind workers
Atmosphere: 5
Food: 5
Service: 5
Orrin Brown
The worst customer service, my chicken patty was burnt and the facilities was disgusting with flies everywhere!
Atmosphere: 1
Food: 1
Service: 1
Hyun-Jin Reeves
We ordered curly fries and they did not have them so we ordered onion rings and they were cold. There were no clean tables so we cleaned our own table. Finally , we got turkey sandwiches and it was in a hamburger bun instead of wheat bread. The service was horrible. Is there manager working ? We won’t go back there anymore. They kept saying they were out of food.
Atmosphere: 1
Food: 1
Service: 1
Schuyler J
Terrible attitude by the night drive thru cashier
Atmosphere: 1
Service: 1
Owen West
Service was amazing! The teenager at the drive thru was very kind and respectful to me. Service was quick and the food tasted great!
Food average. Went through the drive through and the clown from the IT movie that was working the window has the personality of wallpaper. Don't drive away without asking for sauce or napkins because they wont be offered. Maybe he would be happier luring kids to the sewer instead of working at Arbys because he sure doesn't have customer service skills.
Atmosphere: 4
Food: 3
Service: 1
Semetrius Cooks
Very bad couldn't even get the customer to come to the front everyone was on their phone in the back the door dash lady had to get someone to do the order for her
Atmosphere: 1
Food: 3
Service: 1
Daniel Casey
Disaster. No wonder it’s completely empty at 11:30. Out of everything, 15 minutes to get food, rude and unprofessional staff. Literally the worst.
Atmosphere: 1
Food: 3
Service: 1
K G
Service was extremely slow, even though there was no one in front of me. No one told me why it was taking so long or apologized. The one that took my order paid more attention to his texting than to the order. The car behind me was leaving out of frustration when I finally got my food. Unacceptable.
Atmosphere: 4
Food: 3
Service: 2
Anne Anderson
My husband and I stopped here in our way to Atlanta from the beach. We ordered a Reuben to split and fries. The fries were fine-they were fried while we were there. However, the Reuben was served cold. Every other Arby melts the cheese and toasts the bread. It was not good here. We had to remind them to cut it in two after ordering it that way.
Place was empty and I know why. Dining room had not been cleaned from the previous day. Quick service. Order was correct.
Atmosphere: 3
Food: 4
Service: 3
Rolled in about 2:20 just for them to ring our order up for a brisket sandwich combo etc process it then proceeded to say they’re out of brisket smh what a waste of time that could’ve been solved at the order window not even a curtesy discount for the inconvenience so we decided just to leave .
Atmosphere: 1
Food: 1
Service: 1
This damn place is the slowest place in AUBURN!!!! too many times have I been here and had to sit in the drive through for more than 15 minutes just waiting and their line is EMPTY!!! This place is ridiculous.
Atmosphere: 1
Food: 5
Service: 1
To go order. No one in front of me and no custimers in the store. Waited for 17 minutes to get order. Worker was just plain unfriendly. Did mot say a word when handing me my order. This is the third time in 6 months at this location with similar experiences. Hands down the most poorly run fast food joint in Auburn. Will not try again.
Atmosphere: 1
Food: 2
Service: 1
At least 3 times I've ordered a beef and cheddar and got home to a roast beef sandwich with nothing else on it. Why can't you get this right?
Food: 1
Service: 1
Very kind workers
Atmosphere: 5
Food: 5
Service: 5
The worst customer service, my chicken patty was burnt and the facilities was disgusting with flies everywhere!
Atmosphere: 1
Food: 1
Service: 1
We ordered curly fries and they did not have them so we ordered onion rings and they were cold. There were no clean tables so we cleaned our own table. Finally , we got turkey sandwiches and it was in a hamburger bun instead of wheat bread. The service was horrible. Is there manager working ? We won’t go back there anymore. They kept saying they were out of food.
Atmosphere: 1
Food: 1
Service: 1
Terrible attitude by the night drive thru cashier
Atmosphere: 1
Service: 1
Service was amazing! The teenager at the drive thru was very kind and respectful to me. Service was quick and the food tasted great!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food average. Went through the drive through and the clown from the IT movie that was working the window has the personality of wallpaper. Don't drive away without asking for sauce or napkins because they wont be offered. Maybe he would be happier luring kids to the sewer instead of working at Arbys because he sure doesn't have customer service skills.
Atmosphere: 4
Food: 3
Service: 1
Very bad couldn't even get the customer to come to the front everyone was on their phone in the back the door dash lady had to get someone to do the order for her
Atmosphere: 1
Food: 3
Service: 1
Disaster. No wonder it’s completely empty at 11:30. Out of everything, 15 minutes to get food, rude and unprofessional staff. Literally the worst.
Atmosphere: 1
Food: 3
Service: 1
Service was extremely slow, even though there was no one in front of me. No one told me why it was taking so long or apologized. The one that took my order paid more attention to his texting than to the order. The car behind me was leaving out of frustration when I finally got my food. Unacceptable.
Atmosphere: 4
Food: 3
Service: 2
My husband and I stopped here in our way to Atlanta from the beach. We ordered a Reuben to split and fries. The fries were fine-they were fried while we were there. However, the Reuben was served cold. Every other Arby melts the cheese and toasts the bread. It was not good here. We had to remind them to cut it in two after ordering it that way.
Atmosphere: 3
Food: 3
Service: 3
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