I’ve been going to this Chick-fil-A for a couple of years now. This is the second time in a row I’ve gone that they’ve gotten drinks incorrect. They get them kinda close, like ordering an unsweet tea and getting an unsweet tea mixed w lemonade. I even asked the worker taking the order to repeat back to me what I ordered this time and they still got it wrong. It’s drive through only, so getting it fixed isn’t super easy. Getting a bit disappointed in a fast food place that is known for being the best. :(
Atmosphere: 4
Food: 3
Service: 3
Zanaiya Greathouse
I ordered Chick-fil-A this morning @9:15 and the dasher brought me my food I look in the bag and I have this letter and it really made my morning cause I really needed to hear this
Atmosphere: 5
Food: 5
Service: 5
Lisa Woods
Love how the entrance is now
Ann Taylor
Chick-fil-A is a wonderful place to eat either dine in or takeout. I love their food especially their spicy chicken sandwich ?. I not only love the food but the worker are so nice and polite and you don't have to wait long. I wish other places had workers like these. The way people treat you is why people keep coming back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Market Salad, BBQ Bacon Sandwich, Burger and Fries
Matt Dabbs
Can't ever, ever go wrong here. The parking is amazing now that it is in the parking deck. Great food...wonderful people. It can get pretty full but always good.
Atmosphere: 5
Food: 5
Service: 5
Nicholas Derzis
They always cancel my DoorDash orders. DoorDash says the store doesn’t want to fulfill it. Only order from the mall store for good service.
Edgardo L. Acobe-Fournier
Good as always !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad
El Ja
Drive thru was terribly slow for there to be 3 cars ahead and no customers inside. Ordered 4 entrees and they forgot the fries. When we did get them they were old. Do better!
zac yarbrough
Not a fan of them putting the markers for the orders under the windshied wipers. Just ask for my name or put color and type of car in the system like every other chickfila. We do come down here though over of the Opelika location. The Opelika location is terrible and always has burned, hard, chicken. So far this location has been fine.
This Chikfila saved my catering order this morning! I made a mistake and they made 2 large chicken mini trays for me in record time. Very polite and helpful staff. I always have a great experience here. Thank you, Josie!
Will was so sweet! He took my order and asked how my morning was although I had just gotten off work his upbeat mood was such a positive vibe!
Bella Orr
Was told they “don’t do eggs” on game days. Why even serve breakfast?
Sam Festoso
This is my go-to Chick-fil-A so I've been here a few times before. I usually have a good experience here but today was probably the best one I've had so far. The employees here are really cool and don't have that "forced" enthusiasm you see at some other places. I believe the guy who brought me my food was the owner of the store. After opening my bag, I realized I didn't have a straw. I was about to go up to get one, but right at that moment the same guy had come back and handed one to me. Probably the best CFA in the state, if not the world!
Atmosphere: 5
Food: 5
Service: 5
Tom Patton
Food is decent, when they are open. Ridiculous that they were open every day all summer until 10PM, but now that school is in they close at 9PM. There are literally hundreds of customers in downtown that want food after 9PM, some classes get out at 9. The freestanding CFA that was in this location before was open until 10PM every day. The response I got when I asked management was they "close to accommodate our employees schedules". Given the other poor reviews of this CFA in the last few weeks, it sounds like you need less student workers and more real workers!
Atmosphere: 1
Food: 4
Service: 2
Kandy Pegasi
Took my money made me wait extra long third everyone else first is did not talk to me just say it’s coming and waiting for five minutes. Couldn’t get in touch with anyone the phone just hanging up. Worst service ever they took by eight dollars and I didn’t get any food and couldn’t talk to a manager.
I’ve been going to this Chick-fil-A for a couple of years now. This is the second time in a row I’ve gone that they’ve gotten drinks incorrect. They get them kinda close, like ordering an unsweet tea and getting an unsweet tea mixed w lemonade. I even asked the worker taking the order to repeat back to me what I ordered this time and they still got it wrong. It’s drive through only, so getting it fixed isn’t super easy. Getting a bit disappointed in a fast food place that is known for being the best. :(
Atmosphere: 4
Food: 3
Service: 3
I ordered Chick-fil-A this morning @9:15 and the dasher brought me my food I look in the bag and I have this letter and it really made my morning cause I really needed to hear this
Atmosphere: 5
Food: 5
Service: 5
Love how the entrance is now
Chick-fil-A is a wonderful place to eat either dine in or takeout. I love their food especially their spicy chicken sandwich ?. I not only love the food but the worker are so nice and polite and you don't have to wait long. I wish other places had workers like these. The way people treat you is why people keep coming back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Market Salad, BBQ Bacon Sandwich, Burger and Fries
Can't ever, ever go wrong here. The parking is amazing now that it is in the parking deck. Great food...wonderful people. It can get pretty full but always good.
Atmosphere: 5
Food: 5
Service: 5
They always cancel my DoorDash orders. DoorDash says the store doesn’t want to fulfill it. Only order from the mall store for good service.
Good as always !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad
Drive thru was terribly slow for there to be 3 cars ahead and no customers inside. Ordered 4 entrees and they forgot the fries. When we did get them they were old. Do better!
Not a fan of them putting the markers for the orders under the windshied wipers. Just ask for my name or put color and type of car in the system like every other chickfila. We do come down here though over of the Opelika location. The Opelika location is terrible and always has burned, hard, chicken. So far this location has been fine.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chick-Fil-A Waffle Potato Fries
This Chikfila saved my catering order this morning! I made a mistake and they made 2 large chicken mini trays for me in record time. Very polite and helpful staff. I always have a great experience here. Thank you, Josie!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Will was so sweet! He took my order and asked how my morning was although I had just gotten off work his upbeat mood was such a positive vibe!
Was told they “don’t do eggs” on game days. Why even serve breakfast?
This is my go-to Chick-fil-A so I've been here a few times before. I usually have a good experience here but today was probably the best one I've had so far. The employees here are really cool and don't have that "forced" enthusiasm you see at some other places. I believe the guy who brought me my food was the owner of the store. After opening my bag, I realized I didn't have a straw. I was about to go up to get one, but right at that moment the same guy had come back and handed one to me. Probably the best CFA in the state, if not the world!
Atmosphere: 5
Food: 5
Service: 5
Food is decent, when they are open. Ridiculous that they were open every day all summer until 10PM, but now that school is in they close at 9PM. There are literally hundreds of customers in downtown that want food after 9PM, some classes get out at 9. The freestanding CFA that was in this location before was open until 10PM every day. The response I got when I asked management was they "close to accommodate our employees schedules". Given the other poor reviews of this CFA in the last few weeks, it sounds like you need less student workers and more real workers!
Atmosphere: 1
Food: 4
Service: 2
Took my money made me wait extra long third everyone else first is did not talk to me just say it’s coming and waiting for five minutes. Couldn’t get in touch with anyone the phone just hanging up. Worst service ever they took by eight dollars and I didn’t get any food and couldn’t talk to a manager.