I’ve always loved Chimac — their food is amazing, and I always order their fried chicken. The employees I’ve interacted with before have been very nice and friendly, which made me a loyal customer.
However, I recently had a very uncomfortable experience with one of the staff. I placed an order by phone and repeated myself several times to be clear, but the Korean girl who took my order was very rude. She insisted on charging me extra just to substitute wedge fries for regular fries, and when I tried to explain, she dismissively said she has been working there a long time and has “never heard of that.” The way she spoke completely changed how I viewed the restaurant, which is disappointing because I really enjoy the food.
If someone doesn’t have the patience or attitude for customer service, then working in this type of role might not be the best fit. I still love Chimac’s fried chicken, but this experience really left a bad impression.
Atmosphere: 4
Food: 4
Service: 3
Jayla Richardson
Delicious, fresh, and crispy chicken. Cute spot for a family dinner, get together with friends, or date night. Definitely will be back when next time I’m in Auburn
Atmosphere: 5
Food: 5
Service: 5
A G
So good! Food is flavorful and delicious! Enjoyed our time here. It was quite busy but the staff was sweet and helpful!
Atmosphere: 4
Food: 5
Service: 4
T. Rebecca Willis
Food was good and definitely enjoyed my meal. Wish they would bring back the glass noodles :)
Food: 5
Service: 5
misha temesgen
I love this restaurant! I loved the chicken especially, and I have had the nicest servers the last couple of times I went. This is a place that you must go to!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Korean Fried Chicken, Chicken Wings
Ethy Cheese
The food was great, no complaints there! But for some reason, it took almost 30 minutes just to get my fountain drink. I kept asking the waiter for my pink lemonade, and they came back at least three times just to double-check what I ordered. By the time I finished my meal and was ready for the check. Boom, the drink finally arrived 😂 Not sure why it took so long to pour a pink lemonade, but hey, better late than never?
Atmosphere: 3
Food: 5
Service: 2
deb jones
I was in the Auburn area and decided to eat lunch at this establishment and I am glad that I did. The food was cooked fresh and was delicious. I had the bulgogi rice bowl, kimchi, and chicken wings. I thoroughly enjoyed the food and service. The place was very clean and appealing. Whenever, I am in town, I will make it a point to stop by. I highly recommend eating here.
Atmosphere: 4
Food: 5
Service: 5
Jimy Cho
The waiter who took our order had such a long nails and I think that’s antigenic since she is serving food. Other than than everything was ok.
Atmosphere: 3
Food: 4
Service: 3
Alina Volkova
Great flavor - decent price. Shareable portions. Everything is through the kiosk on the table.
Atmosphere: 3
Food: 5
Service: 4
Julie Valles
Absolutely my favorite restaurant! Hidden gem in Auburn.
I’ve always loved Chimac — their food is amazing, and I always order their fried chicken. The employees I’ve interacted with before have been very nice and friendly, which made me a loyal customer.
However, I recently had a very uncomfortable experience with one of the staff. I placed an order by phone and repeated myself several times to be clear, but the Korean girl who took my order was very rude. She insisted on charging me extra just to substitute wedge fries for regular fries, and when I tried to explain, she dismissively said she has been working there a long time and has “never heard of that.” The way she spoke completely changed how I viewed the restaurant, which is disappointing because I really enjoy the food.
If someone doesn’t have the patience or attitude for customer service, then working in this type of role might not be the best fit. I still love Chimac’s fried chicken, but this experience really left a bad impression.
Atmosphere: 4
Food: 4
Service: 3
Delicious, fresh, and crispy chicken. Cute spot for a family dinner, get together with friends, or date night. Definitely will be back when next time I’m in Auburn
Atmosphere: 5
Food: 5
Service: 5
So good! Food is flavorful and delicious! Enjoyed our time here. It was quite busy but the staff was sweet and helpful!
Atmosphere: 4
Food: 5
Service: 4
Food was good and definitely enjoyed my meal. Wish they would bring back the glass noodles :)
Food: 5
Service: 5
I love this restaurant! I loved the chicken especially, and I have had the nicest servers the last couple of times I went. This is a place that you must go to!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Korean Fried Chicken, Chicken Wings
The food was great, no complaints there! But for some reason, it took almost 30 minutes just to get my fountain drink. I kept asking the waiter for my pink lemonade, and they came back at least three times just to double-check what I ordered. By the time I finished my meal and was ready for the check. Boom, the drink finally arrived 😂 Not sure why it took so long to pour a pink lemonade, but hey, better late than never?
Atmosphere: 3
Food: 5
Service: 2
I was in the Auburn area and decided to eat lunch at this establishment and I am glad that I did. The food was cooked fresh and was delicious. I had the bulgogi rice bowl, kimchi, and chicken wings. I thoroughly enjoyed the food and service. The place was very clean and appealing. Whenever, I am in town, I will make it a point to stop by. I highly recommend eating here.
Atmosphere: 4
Food: 5
Service: 5
The waiter who took our order had such a long nails and I think that’s antigenic since she is serving food. Other than than everything was ok.
Atmosphere: 3
Food: 4
Service: 3
Great flavor - decent price. Shareable portions. Everything is through the kiosk on the table.
Atmosphere: 3
Food: 5
Service: 4
Absolutely my favorite restaurant! Hidden gem in Auburn.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The dakgangjeong with tteokbokki is 10/10 every time
Absolutely phenomenal, and fair priced for the size of the meals. The spicy pork bulgogi was the best I’d ever had, 10/10!
Ordered Fiery Green Onion Chicken. Spicy level was as per my requirement. Loved it!
Atmosphere: 5
Food: 5
Service: 5
All the food was wonderful, and I had a wonderful server. The atmosphere was on point
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Current Menu
All menu delicious
Food: 5
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