Went here because it was advertised on my Auburn University page that they gave discounted buffet for auburn university workers. I walk in and tell them about the discount, the manager tells me that they don't do that.... IT'S LITERALLY PLASTERED ON THE DOOR when you walk in, pic included! So they refuse the discount even though it says it on the door, then tells me that I can download an app to get a worse discount, but a discount nonetheless. The app doesn't work at all and doesn't let me continue. This whole charade lasted about 10 minutes until we decided to just pay the price outright. Not going back here.
The floor was covered in dropped food and plastic, and there wasn't a single table that was wiped, even though the place was almost empty when we walked in. I sent an email to cici's corporate and they never responded, but I would avoid this place like the plague. False advertisements and bad service is a good enough reason to avoid this place. It used to be pretty good, im not sure what happened.
Update: I sent them feedback when this specific thing happened, I never received a response back, im guessing the responses on here are just copy and pasted
Atmosphere: 1
Food: 1
Service: 2
Paige Allen
It was greezy pizza 2 ppl not worth 26.17 Should have went to McDonald's
Atmosphere: 1
Food: 1
Service: 2
J.J. Staud
Very crowded and understaffed on our visit. Long line to get in and long line to get a slice of the few pizzas that were there.
Atmosphere: 3
Food: 4
Service: 3
Katelyn Fair
Good priced, good food, and a great owner! My kids enjoyed playing the games and ate their weight in pizza!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Ard
Me and hubby were like kids in a candy store when we were diving through and see cicis. We had not been to one in years.. loved it.
Atmosphere: 5
Food: 5
Service: 5
tyler m
Absolutely love the workers here! The food is good, especially the mac and cheese pizza, and the workers are always super nice!! Love coming here
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Brownies, Cheese Pizza, Assorted Pizzas from the Buffet
bombypal
Terrible horrible management 😪 😢 😫
Atmosphere: 1
Food: 1
Service: 1
cora bufford
Don’t waist your time! Upon entry staff sighed, then when my coupon wasn’t working they were less than helpful, I decided to just leave due to the less than helpful staff.
Atmosphere: 1
Food: 1
Service: 1
Patrick Ray
Food quality: The food was awful. Pizza was either overcooked/borderline burnt or severely undercooked. As my pictures show the bread on the pizza was floppy and doughy. Salad toppings looked old and wilted too.
Service: Lady running the register seemed untrained and confused.
Cleanliness: The tables were dirty, the floor was oily, and some trash on the floor.
The price: 9.99$ for adult buffet drink not included. 2.19$ for a drink.
This location needs a competent manager and better trained staff to be worth the price. Do not recommend.
I highly recommend it.
Atmosphere: 4
Food: 5
Service: 5
Went here because it was advertised on my Auburn University page that they gave discounted buffet for auburn university workers. I walk in and tell them about the discount, the manager tells me that they don't do that.... IT'S LITERALLY PLASTERED ON THE DOOR when you walk in, pic included! So they refuse the discount even though it says it on the door, then tells me that I can download an app to get a worse discount, but a discount nonetheless. The app doesn't work at all and doesn't let me continue. This whole charade lasted about 10 minutes until we decided to just pay the price outright. Not going back here.
The floor was covered in dropped food and plastic, and there wasn't a single table that was wiped, even though the place was almost empty when we walked in. I sent an email to cici's corporate and they never responded, but I would avoid this place like the plague. False advertisements and bad service is a good enough reason to avoid this place. It used to be pretty good, im not sure what happened.
Update: I sent them feedback when this specific thing happened, I never received a response back, im guessing the responses on here are just copy and pasted
Atmosphere: 1
Food: 1
Service: 2
It was greezy pizza 2 ppl not worth 26.17
Should have went to McDonald's
Atmosphere: 1
Food: 1
Service: 2
Very crowded and understaffed on our visit. Long line to get in and long line to get a slice of the few pizzas that were there.
Atmosphere: 3
Food: 4
Service: 3
Good priced, good food, and a great owner! My kids enjoyed playing the games and ate their weight in pizza!
Atmosphere: 5
Food: 5
Service: 5
Me and hubby were like kids in a candy store when we were diving through and see cicis. We had not been to one in years.. loved it.
Atmosphere: 5
Food: 5
Service: 5
Absolutely love the workers here! The food is good, especially the mac and cheese pizza, and the workers are always super nice!! Love coming here
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Brownies, Cheese Pizza, Assorted Pizzas from the Buffet
Terrible horrible management 😪 😢 😫
Atmosphere: 1
Food: 1
Service: 1
Don’t waist your time! Upon entry staff sighed, then when my coupon wasn’t working they were less than helpful, I decided to just leave due to the less than helpful staff.
Atmosphere: 1
Food: 1
Service: 1
Food quality: The food was awful. Pizza was either overcooked/borderline burnt or severely undercooked. As my pictures show the bread on the pizza was floppy and doughy. Salad toppings looked old and wilted too.
Service: Lady running the register seemed untrained and confused.
Cleanliness: The tables were dirty, the floor was oily, and some trash on the floor.
The price: 9.99$ for adult buffet drink not included. 2.19$ for a drink.
This location needs a competent manager and better trained staff to be worth the price. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
There wasn't a very wide variety of salad toppings or pizza but the food they did have was quality.
Atmosphere: 3
Food: 5
Service: 3
I left still hungry the buffet was empty almost the whole time I was there. By the time they started putting food out my lunch was over.
Atmosphere: 2
Food: 3
Service: 2
One of my favorite place ever!! Love the team!!
Atmosphere: 5
Food: 5
Service: 5
Let’s be honest with each other… this is value eating. I do not any issues with Cici’s. You know what you are getting, and that’s fair.
Atmosphere: 4
Food: 3
Service: 3
It was clean. The pizza making was a little slow.
Atmosphere: 3
Food: 1
Service: 1
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