The workers there are so sweet and helped solve my issue I had today! Somehow my order got lost in translation from the check out to the kitchen and when the place was empty and I didn’t see anything cooking, I was worried and I asked one of the ladies (I wish I got her name because she was lovely) about it and she was super apologetic and gave me a credit to apply the next time I go. She even offered to make me a milkshake when I got my order because of the wait, but I declined that as I already got a soda with my meal. I brought my food back home and it was delicious too! Great customer service and will definitely go back again because of it.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Little Cheeseburger
Travis Johnson
The food is delicious, however it really does take a while for them to make it. Definitely do not consider this "fast" food. If you have the time to sit in and relax, then definitely stop by. Grab you some complimentary peanuts and prepare to enjoy a really juicy, delicious burger. And the rumor about the fries is true, they'll load you up! But again, please do not come in here with the expectation that you're going to get your food within 5-10 minutes, especially if there's a lot of people. They make the food to order so there's nothing ready made.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: French Fries
adebayo adedeji
Great experience. I enjoyed the meal
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Ashley Lassett
Terrible. We were the first ones through the door on a Saturday for lunch. No salt, no ketchup, no tea and fountain drink machine was messed up.
Atmosphere: 1
Food: 2
Service: 1
Kermit Jones
Fries for Days, but That Price Tho...
First off, let’s talk about the fries—Five Guys does not mess around. They give you enough fries to feed a small village. I ordered a small, and I’m pretty sure they just dumped an extra potato farm into my bag. No complaints there.
Now, onto the little bacon cheeseburger. It was delicious, like really delicious—juicy patty, crispy bacon, melty cheese, the works. But here’s where I’m scratching my head: when did a “little” burger start costing more than a whole combo meal at Culver’s? Don’t get me wrong, Culver’s burgers are also amazing, but you get the whole package there—burger, fries, drink—for less than the price of this solo burger adventure at Five Guys.
To sum it up: amazing food, massive fry portions, but I might need to start budgeting for my next little bacon cheeseburger.
Oh and hello to Mary if you're reading this! ?
Parking: Standard Auburn downtown
Wheelchair accessibility: Straightforward and from the street
Atmosphere: 5
Food: 5
Service: 5
Random Man
Bad placement by 5 guys, it’s placed in the heart of Auburn, where theirs no customer parking, I’ve heard from a lot of people that’s one of the reasons they don’t go there. Plus it’s catered to college students but when your prices are $20-25 for a simple hamburger and fries. You don’t see a lot of repeat business. I’ve talked to high ranking managers and they’ve told me every year this store is in the red, because they cannot attract enough customers. Due to the store being in a location where customers cannot park their car. And then after charging you almost $30 they have the nerve to ask you if you wanna tip? I will never tip
Atmosphere: 1
Food: 5
Service: 5
Streetninja 0909
Always good! Always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger, Little Bacon Burger
Donald Walters
On 6/24/24 me and a buddy stopped by here to get burgers for lunch. Food was awesome, as always, but the reason for my five star review more than anything else is the exceptional service we received here. My buddy accidentally dropped out over 50$ cash from his pocket. We left the store and returned a little over two hours later only to have the three employees in the store immediately tell us they had found the cash and we’re waiting on us too return for it. I don’t know their names, but the three employees yesterday on the afternoon shift showed an incredible degree of integrity, and moral upstanding the kind the deserves to be recognized.
Atmosphere: 5
Food: 5
Service: 5
Kevin Lee
Burger was fair but almost $9.00 for small cheese burger. The fries were bad and had a sweet taste. When I took them to the counter the manager was surprised when I said they weren't good and had a sugar taste. He admitted they had mistakenly put sugar instead of salt after I questioned several times. Everyone sitting around us and were asking about the fries . He offered to remake with a 10 minute wait and I said no just credit me. He never apologized and the counter person handed me a Five Guys gift card. Not planning on going back.
Devin Iannelli
Awful. Waste of time and money. No more needs to be said.
The prices are now out of this world insane. Two junior burgers, one fry and two drinks is like $38!!!
Atmosphere: 2
Food: 2
Service: 4
star별
I recently ordered a plain cheeseburger from Five Guys, and it was a delightful experience The simplicity of just a juicy patty and melted cheese allowed the quality of the ingredients to shine. The burger was perfectly cooked, and the flavors were on point? Five Guys continues to impress with their commitment to fresh, high-quality ingredients. If you're a fan of classic, no-frills cheeseburgers, this is the place to be!
Atmosphere: 5
Food: 5
Service: 5
최종규
Had a great time. It's true that you should try it at least once.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 파이브가이
Drew Pinkney
Enjoyed my meal with my family. 5G accommodated my gluten-intolerant child and did a great job w the bun-free burger.
Atmosphere: 5
Food: 5
Service: 5
Marlonantonio Paredes
Good place and very good burgers, anyone who likes French fries should go
The workers there are so sweet and helped solve my issue I had today! Somehow my order got lost in translation from the check out to the kitchen and when the place was empty and I didn’t see anything cooking, I was worried and I asked one of the ladies (I wish I got her name because she was lovely) about it and she was super apologetic and gave me a credit to apply the next time I go. She even offered to make me a milkshake when I got my order because of the wait, but I declined that as I already got a soda with my meal. I brought my food back home and it was delicious too! Great customer service and will definitely go back again because of it.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Little Cheeseburger
The food is delicious, however it really does take a while for them to make it. Definitely do not consider this "fast" food. If you have the time to sit in and relax, then definitely stop by. Grab you some complimentary peanuts and prepare to enjoy a really juicy, delicious burger. And the rumor about the fries is true, they'll load you up! But again, please do not come in here with the expectation that you're going to get your food within 5-10 minutes, especially if there's a lot of people. They make the food to order so there's nothing ready made.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: French Fries
Great experience. I enjoyed the meal
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Terrible. We were the first ones through the door on a Saturday for lunch. No salt, no ketchup, no tea and fountain drink machine was messed up.
Atmosphere: 1
Food: 2
Service: 1
Fries for Days, but That Price Tho...
First off, let’s talk about the fries—Five Guys does not mess around. They give you enough fries to feed a small village. I ordered a small, and I’m pretty sure they just dumped an extra potato farm into my bag. No complaints there.
Now, onto the little bacon cheeseburger. It was delicious, like really delicious—juicy patty, crispy bacon, melty cheese, the works. But here’s where I’m scratching my head: when did a “little” burger start costing more than a whole combo meal at Culver’s? Don’t get me wrong, Culver’s burgers are also amazing, but you get the whole package there—burger, fries, drink—for less than the price of this solo burger adventure at Five Guys.
To sum it up: amazing food, massive fry portions, but I might need to start budgeting for my next little bacon cheeseburger.
Oh and hello to Mary if you're reading this! ?
Parking: Standard Auburn downtown
Wheelchair accessibility: Straightforward and from the street
Atmosphere: 5
Food: 5
Service: 5
Bad placement by 5 guys, it’s placed in the heart of Auburn, where theirs no customer parking, I’ve heard from a lot of people that’s one of the reasons they don’t go there. Plus it’s catered to college students but when your prices are $20-25 for a simple hamburger and fries. You don’t see a lot of repeat business. I’ve talked to high ranking managers and they’ve told me every year this store is in the red, because they cannot attract enough customers. Due to the store being in a location where customers cannot park their car. And then after charging you almost $30 they have the nerve to ask you if you wanna tip? I will never tip
Atmosphere: 1
Food: 5
Service: 5
Always good! Always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger, Little Bacon Burger
On 6/24/24 me and a buddy stopped by here to get burgers for lunch. Food was awesome, as always, but the reason for my five star review more than anything else is the exceptional service we received here. My buddy accidentally dropped out over 50$ cash from his pocket. We left the store and returned a little over two hours later only to have the three employees in the store immediately tell us they had found the cash and we’re waiting on us too return for it. I don’t know their names, but the three employees yesterday on the afternoon shift showed an incredible degree of integrity, and moral upstanding the kind the deserves to be recognized.
Atmosphere: 5
Food: 5
Service: 5
Burger was fair but almost $9.00 for small cheese burger. The fries were bad and had a sweet taste. When I took them to the counter the manager was surprised when I said they weren't good and had a sugar taste. He admitted they had mistakenly put sugar instead of salt after I questioned several times. Everyone sitting around us and were asking about the fries . He offered to remake with a 10 minute wait and I said no just credit me. He never apologized and the counter person handed me a Five Guys gift card. Not planning on going back.
Awful. Waste of time and money. No more needs to be said.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
The prices are now out of this world insane. Two junior burgers, one fry and two drinks is like $38!!!
Atmosphere: 2
Food: 2
Service: 4
I recently ordered a plain cheeseburger from Five Guys, and it was a delightful experience The simplicity of just a juicy patty and melted cheese allowed the quality of the ingredients to shine. The burger was perfectly cooked, and the flavors were on point? Five Guys continues to impress with their commitment to fresh, high-quality ingredients. If you're a fan of classic, no-frills cheeseburgers, this is the place to be!
Atmosphere: 5
Food: 5
Service: 5
Had a great time.
It's true that you should try it at least once.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 파이브가이
Enjoyed my meal with my family. 5G accommodated my gluten-intolerant child and did a great job w the bun-free burger.
Atmosphere: 5
Food: 5
Service: 5
Good place and very good burgers, anyone who likes French fries should go
Atmosphere: 5
Food: 5
Service: 4
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