Food is good. Even though I’ve gotten chicken nugget sized tenders in the past. But charging 60 cents for a sauce that should come with my meal is outrageous and greedy. The one down town is not as greedy. I recommend going there.
Food: 4
Service: 1
Rhonda
I ordered through the Drive-thru. I asked for a cup of ice. It was half full. My food was cold when I got to my next stop. I also had hair in my food. The hair was black and curly. My hair is blond and very short. That was the last bite I took.I called and left a message. The manager called me and told me to come back to get a replacement meal. When I returned I got the same replacement meal I went inside. It was ready when I got there. I took a bite out of it before I left in front of two employees. It was a cold one. And also, even colder customer service. I told them I didn't want anything until I heard from management. I haven't heard from them yet. This was Friday the 5th. Today is Monday the 8th. No word from anyone.
Food: 1
Service: 1
Robert Morton
Its hit or miss, sometimes the chicken is cooked. And, sometimes not so much so. Their sweet tea is good.
Atmosphere: 2
Food: 2
Service: 5
Jaymi Carter-Ritchie
Judy and D did a great job tonight. Guthrie's is lucky to have them. Judy's customer service skills are perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Box
Darrin France
Wasn't impressed. Food came in buckets and no dishes. Chicken and fries weren't anything special. Grandkids only ate a little. Tables weren't clean. First time there, but I was on vacation.
Atmosphere: 3
Food: 3
Service: 5
Daiszohn Cammon
Freshly cooked food. Nice service. An overall good experience
Atmosphere: 5
Food: 5
Service: 5
Mihalis Deliyiannis
Bee waiting at the drive thru window for 5 min. Watched the man grab himself a drink and avoid doing his job. Started closing an hour early. However, The lady with the short hair was really nice and apologized! Hopefully your experience is better than mine.
Atmosphere: 1
Food: 1
Service: 1
Rusty Lee
Favorite Gutherie’s in town. Great management and always get great friendly service at this location.
Wow. Just wanted to let you all know what terrible attitudes your employees have here today . Four at the counter not one smile , not one thank you. They all seem absolutely miserable. You have a fabulous product and reputation. This is truly awful. Not to mention the bag of sauce laying on the front counter with the open dispenser next to it . They all need new jobs not customer facing . Disgraceful. This is from a regular customer .
Atmosphere: 1
Food: 5
Service: 1
Rob C
Some locations better than others but Guthrie's and Auburn have a long history
R C
Some locations better than others but Guthrie's and Auburn have a long history
Atmosphere: 5
Food: 5
Service: 5
Jared Robertson
Classic Alabama fried chicken fingers and fries. Pro tip: ask for a chicken finger sandwich on toast and sub honey mustard for the Guthrie's sauce. Best thing (not) on the menu
Nothing like this place.Slesyd cooked to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers with Fries
Food is good. Even though I’ve gotten chicken nugget sized tenders in the past. But charging 60 cents for a sauce that should come with my meal is outrageous and greedy. The one down town is not as greedy. I recommend going there.
Food: 4
Service: 1
I ordered through the Drive-thru. I asked for a cup of ice. It was half full. My food was cold when I got to my next stop. I also had hair in my food. The hair was black and curly. My hair is blond and very short. That was the last bite I took.I called and left a message. The manager called me and told me to come back to get a replacement meal. When I returned I got the same replacement meal I went inside. It was ready when I got there. I took a bite out of it before I left in front of two employees. It was a cold one. And also, even colder customer service. I told them I didn't want anything until I heard from management. I haven't heard from them yet. This was Friday the 5th. Today is Monday the 8th. No word from anyone.
Food: 1
Service: 1
Its hit or miss, sometimes the chicken is cooked. And, sometimes not so much so. Their sweet tea is good.
Atmosphere: 2
Food: 2
Service: 5
Judy and D did a great job tonight. Guthrie's is lucky to have them. Judy's customer service skills are perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Box
Wasn't impressed. Food came in buckets and no dishes. Chicken and fries weren't anything special. Grandkids only ate a little. Tables weren't clean. First time there, but I was on vacation.
Atmosphere: 3
Food: 3
Service: 5
Freshly cooked food. Nice service. An overall good experience
Atmosphere: 5
Food: 5
Service: 5
Bee waiting at the drive thru window for 5 min. Watched the man grab himself a drink and avoid doing his job. Started closing an hour early. However, The lady with the short hair was really nice and apologized! Hopefully your experience is better than mine.
Atmosphere: 1
Food: 1
Service: 1
Favorite Gutherie’s in town. Great management and always get great friendly service at this location.
Super fast service.
Restaurantji Recommends
Love Guthrie's!
Atmosphere: 5
Food: 5
Service: 5
Wow. Just wanted to let you all know what terrible attitudes your employees have here today . Four at the counter not one smile , not one thank you. They all seem absolutely miserable. You have a fabulous product and reputation. This is truly awful. Not to mention the bag of sauce laying on the front counter with the open dispenser next to it . They all need new jobs not customer facing . Disgraceful. This is from a regular customer .
Atmosphere: 1
Food: 5
Service: 1
Some locations better than others but Guthrie's and Auburn have a long history
Some locations better than others but Guthrie's and Auburn have a long history
Atmosphere: 5
Food: 5
Service: 5
Classic Alabama fried chicken fingers and fries. Pro tip: ask for a chicken finger sandwich on toast and sub honey mustard for the Guthrie's sauce. Best thing (not) on the menu
Atmosphere: 4
Food: 5
Service: 5
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