KFC
1580 Opelika Rd, Auburn
(334) 821-7507
Recent Reviews
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Just wanted to give mrs Shirley a shout out on great service i ordered thru doordash my whole order arrived and was delicious hot and fresh thanks guys.
Atmosphere: 5
Food: 5
Service: 5
They had pot pies on menu board at 12 noon on Sunday but didn’t have any to purchase, then failed to include side item with purchase. Took a long time to complete order at drive up window. They didn’t appear to be ready to serve in a timely manner.
Always fresh and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw, Taste of KFC 2 PC Deal
Ordered a drink and got the wrong drink, employees didn't seem to care
Atmosphere: 1
Food: 1
Service: 1
Food was good and fresh!
Atmosphere: 5
Food: 5
Service: 5
We ordered food and they had us pull into a parking spot. There were at least five other cars in spots waiting and more pulling up. We were there for over 30 minutes and no food was brought out to anyone. They need to stop taking customers if they are backed up like that.
Atmosphere: 1
Service: 1
I have seen ads on Facebook the last few days for KFC Give Us Another Chance. Not sure why they needed another chance, even though it has been a few years since we have eaten there. Well, this was their second chance.
I should have known this would be a disaster when we pulled up. It was about 10 minutes after 8PM. There were people inside eating. The sign on the door said they were open until 10PM. Frigging door was locked. That should have been a giant red flag. Like idiots, we went ahead and went through the drive through. We ordered, by number. Two #4 combo meals. (3 piece chicken strip meals). Easy enough. We pull around and the young lady at the window asks if we had the 3 piece meals. I confirmed, thinking, yes, we ordered 3 piece chicken strips. She even verified that we had BBQ sauce. We get our meals, drive home, sit down to eat and open up two boxes of bitter disappointment. We both had the correct side, biscuit and drink. We also had 3 pieces of chicken each. That's where it went off the rails. Six pieces of dark meat, thighs and legs. My wife doesn't like dark meat. She was pissed. Essentially her dinner was cole slaw and two biscuits. I will eat legs and thighs, but they are not my favorite. I had a single thigh, and mashed potatoes (I gave her my biscuit). So not only did we not get the meals we ordered, it cost us more than it should have, because they entered the wrong order. I should have caught it then but figured it was just the taxes.
Just an all around crappy experience. Next time I will drive a few extra blocks and eat at Olive Oyls boyfriends place, or the place the Nitty Gritty Dirt band sang about.
KFC, you had your second chance and blew it.
Atmosphere: 1
Food: 2
Service: 1
This KFC store sucks!!! Very bad service, storo was totally empty and my order took more than 30 min to be ready!!!
Service: 1
Apparently you close at 8 pm. Might want to update your closing times on Google. Drove 12 miles just to eat here, only to be served extremely greasy chicken, and be rushed out
Love KFC their chicken is the best
Restaurantji Recommends
When I arrived at the store the door was locked. No one was in the drive thru or inside, so I placed an online order for my son. The order time was 9:08pm. The order was estimated to be ready at 9:15pm. I pulled up at the window and the young lady asked that I pull up and she will bring the order out. I watched from the parking lot and saw there was no sense of urgency with completing the order at all. I know it was late and staff was probably tired, but it was a painfully slow wait. The young lady did not come out to bring my son the order until 9:35pm. She came out the side door accompanied by another co-worker. They seemed so caught up in their conversation and neither seemed to have any urgency to give me the food. I literally had to tell my son to get out the car and retrieve the food. The food was warm, but it was not freshly hot as you would assume it would be especially with the long wait time. Despite it all, my son enjoyed the food but the wait time for the food was painfully slow and took away from the experience. During this whole time, no other customer even came through the drive thru. I don’t suggest anyone go to KFC late at night unless you have the patience to wait a long time for your food.
Horrible! Went and got two wings. The chicken had been recooked and the biscuit was as hard as a brick. Never again!
I had the best experience at this KFC today, February 15th! From the moment we walked in, we were greeted with huge smiles and a warm welcome. Shirley, the cashier, was incredibly friendly and genuinely happy to have us there. She was super patient while we decided what to order and even happily swapped menu items when we asked. The level of service was beyond what I expected – it felt more like being treated as a guest than just a customer. Honestly, this KFC deserves a solid 6 out of 5 stars. Highly recommend if you're looking for great food and exceptional service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
The worst chicken I've had in the US.
I don't know if it's just this branch, but I don't think I'll ever eat KFC again.
The chicken was soggy and not as good as home made.
It's tough and hard.
The coleslaw was the best.
Atmosphere: 2
Food: 1
Service: 2
Even though I haven't been there in a while when I did go the food is still amazing I love when they have deals and always great customer service.
Atmosphere: 5
Food: 5
Service: 5
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