I love their cookies. Everything else is way expensive.
Atmosphere: 4
Food: 5
Service: 4
Mats Persson
Had a caesar sallad and it was great!
Atmosphere: 5
Food: 5
Service: 4
Autumn Collins
When I ordered originally my bread bowl was left out of my order in a doordash. The managers went above and beyond to make sure it was received and even threw in a little extra treat. They throughly solved the problem and super quick at that. I wasn’t upset at all but i will definitely start going here more. I wish I would’ve gotten the managers name, she was the best!
Atmosphere: 5
Food: 5
Service: 5
VerdeMontaña AzulRio
No one ever tried to help. But one lady that works there was playing with a ball the whole time. I put in an order for a drink and a cookie and it took forevvvvvvvvverrrrrr! I did finally get a text it was ready… I went to the counter because it was not on the shelf. I think I got a manager he checked on it and then got it together for me and offered me another cookie
I declined
But thank you!
I would have had a seat for my wait but There’s dirty dishes in the dining area
I wish yall had a drive thru. The Columbus location is more organized. Cookie is hard. Panera could improve at this location.
Atmosphere: 3
Food: 3
Service: 3
joey jacobs
Always a good snack at these places.
Atmosphere: 5
Food: 5
Service: 5
Alex Garner
Don’t bother placing a rapid pick up order here.
Service: 1
Emma Wolf
Bad management. Young African American male manager was very rude when I went to Panera today. Instead of being helpful about a mistake of mine of ordering to the library location instead of this one, he just gave me attitude… said the other location would have to refund me. Well the other location doesn’t even have a valid phone number, it just sends you to auburn university extensions since it’s an on campus location. He said not his problem. So what should have been a quick fix ended with me having to call Panera corporate to get a guest credit. Never had any problems at this location before, but they could definitely stand to improve their customer service as of now.
Atmosphere: 1
Food: 1
Service: 1
Daniel Hodgins
Usually clean and good food. Service is quick.
Atmosphere: 4
Food: 5
Service: 4
K B
My first visit was great. The salad was so big and yummy
Atmosphere: 5
Food: 5
Service: 5
Dee B
My favorite hot sandwich is Chicken bacon rancher and my favorite cold on is Turkey and cheddar
Best place for breakfast. You can just take your laptop and work there while eating there.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Corley
All of my experiences have been good.
Tahmid Hasan Pranto
Best for variety of drink including coffee and juices. Their baked goods are amazing.
Ivan Varela
Nasty. My wife was in the lady’s restroom when she realized there was no toilet paper. She went out to asked for toilet paper for a little girl who was in there, using their nasty restroom, an African American employee told her she was gonna have to wait. My wife explained there was a young girl waiting. The employee then proceeded to advise my wife to tell the little girl to use the paper in the restroom used to dry your hands. Yes, that thick nasty brown paper. My wife took a few napkins and handed them to the little girls mom.
Dawn Radnitz
My husband got take out for us for dinner. I just tossed my salad in the garbage. Old soggy lettuce and cucumbers. The kitchen staff should be ashamed. Management should be checking the food. You have lost my business in Auburn.
I love their cookies. Everything else is way expensive.
Atmosphere: 4
Food: 5
Service: 4
Had a caesar sallad and it was great!
Atmosphere: 5
Food: 5
Service: 4
When I ordered originally my bread bowl was left out of my order in a doordash. The managers went above and beyond to make sure it was received and even threw in a little extra treat. They throughly solved the problem and super quick at that. I wasn’t upset at all but i will definitely start going here more. I wish I would’ve gotten the managers name, she was the best!
Atmosphere: 5
Food: 5
Service: 5
No one ever tried to help. But one lady that works there was playing with a ball the whole time. I put in an order for a drink and a cookie and it took forevvvvvvvvverrrrrr! I did finally get a text it was ready… I went to the counter because it was not on the shelf. I think I got a manager he checked on it and then got it together for me and offered me another cookie
I declined
But thank you!
I would have had a seat for my wait but There’s dirty dishes in the dining area
I wish yall had a drive thru. The Columbus location is more organized. Cookie is hard.
Panera could improve at this location.
Atmosphere: 3
Food: 3
Service: 3
Always a good snack at these places.
Atmosphere: 5
Food: 5
Service: 5
Don’t bother placing a rapid pick up order here.
Service: 1
Bad management. Young African American male manager was very rude when I went to Panera today. Instead of being helpful about a mistake of mine of ordering to the library location instead of this one, he just gave me attitude… said the other location would have to refund me. Well the other location doesn’t even have a valid phone number, it just sends you to auburn university extensions since it’s an on campus location. He said not his problem. So what should have been a quick fix ended with me having to call Panera corporate to get a guest credit. Never had any problems at this location before, but they could definitely stand to improve their customer service as of now.
Atmosphere: 1
Food: 1
Service: 1
Usually clean and good food. Service is quick.
Atmosphere: 4
Food: 5
Service: 4
My first visit was great. The salad was so big and yummy
Atmosphere: 5
Food: 5
Service: 5
My favorite hot sandwich is Chicken bacon rancher and my favorite cold on is Turkey and cheddar
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best place for breakfast. You can just take your laptop and work there while eating there.
Atmosphere: 5
Food: 5
Service: 5
All of my experiences have been good.
Best for variety of drink including coffee and juices. Their baked goods are amazing.
Nasty. My wife was in the lady’s restroom when she realized there was no toilet paper. She went out to asked for toilet paper for a little girl who was in there, using their nasty restroom, an African American employee told her she was gonna have to wait. My wife explained there was a young girl waiting. The employee then proceeded to advise my wife to tell the little girl to use the paper in the restroom used to dry your hands. Yes, that thick nasty brown paper. My wife took a few napkins and handed them to the little girls mom.
My husband got take out for us for dinner. I just tossed my salad in the garbage. Old soggy lettuce and cucumbers. The kitchen staff should be ashamed. Management should be checking the food. You have lost my business in Auburn.
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