One of the male workers working there had bad customer service. This isn’t the first time being miss informed about menu items
Atmosphere: 5
Food: 4
Service: 1
Tayla Marshall
my food wan wrapped . my tacos was at the bottom of the bag .
Atmosphere: 1
Food: 1
Service: 2
Dana Holloway
They were super busy and short staffed and they still handled business with great attitudes
Atmosphere: 5
Food: 5
Service: 5
Aletha Howard
Great food, excellent customer service.
Sam
Food is great, workers are nice, had a little problem but they handled it great
Atmosphere: 5
Food: 5
Service: 5
Shirley Carter
Jeffery took my order he was near to perfect.
Kathleen Steadman
Usually use the drive thru, but the employees are always very friendly, quick, and accurate. Best Taco Bell in Auburn.
Atmosphere: 5
Food: 5
Service: 5
William Hall
Good tacos
Atmosphere: 5
Food: 5
Service: 5
Lisa S.
Good fast service
Atmosphere: 5
Food: 5
Service: 5
Arshman B
This location is a disgrace to Taco Bell. The whole point of a drive thru is to be in and out quick. If a drive thru takes 15 minutes I might aswell dine in. I was shocked when I came here as I usually go to Taco Bell’s in Georgia where you get your food literally within 2 minutes from ordering to paying to having it ready to go. And they said they were short staffed today but it’s my second time here since January and it was the same as the first time, no improvement. Service is so disappointing.
I pulled up and my taco bell app wasn’t working so I went ahead and decided to order. As I was ordering the app finally loaded so I asked the worker if I could still give her my code. She said “yes of course” and I gave her the code. Then some other random lady working there hopped on the mic to say “ Just so you know, you’re supposed to give the code BEFORE you order.” We just ignored it tho and continued our order with the polite worker. We thought that was the end of it - we were wrong. We got our food and from first glance everything was fine just some extra fries spilled in the bag. But after we opened the food we saw they dumped fries into the Mexican pizza, rolled some nacho fries in our napkins and absolutely trashed the quesadilla. The top of it was ripped up and a HUGE mess and the bottom of it wasn’t cut at all making me have to rip it even more just to eat it . Also the sauce, they were supposedly out of, was all over the entire quesadilla and box. We only went to this one because it had the best reviews, but honestly i have no clue why they have such good reviews, they must’ve bribed y'all.
Atmosphere: 1
Food: 4
Service: 1
Mousie Cross
I normally set my orders for pickup and order online, and came into the lobby and waited 10 minutes before I was even addressed. Two employees gave a customer his order, didn't even look my way and proceeded back to the line. Finally after the young lady who was working the drive thru finished making a drink order, I was acknowledged. And what do ya know! My food had been ready the whole time. I guess if I wanna be greeted as soon as I step a toe inside the door I gotta go to Moe's. Do better, y'all.
Atmosphere: 1
Food: 5
Service: 1
Evan Barrett
It’s a Monday night and me and my girlfriend placed an order around 8pm on the app. We arrived at about 8:15 pm and checked in, when we got to the window, they informed us that they were lacking some of the materials to make the whole crunch wrap that I’m typically used to, but were super polite and even offered to make some modifications to get as close as they could to getting us what we wanted. They were very kind and even gave us some cinnamon twists to make up for it. This is what makes customers happy and keeps them coming back. Thank yall
Atmosphere: 5
Food: 5
Service: 5
Dakota Staples
Cashiers don't know what they are doing. The staff here at night wants to fight with you about ordering food. When no one is on the drive- thru.
Atmosphere: 1
Food: 1
Service: 1
XOoverdose Timmy
Came around 12:15 and asked for nacho fries and was told they didn’t have any and that the fryers were down not sure who was In charge but that should’ve been notified to us before hand (ordering) considering that’s a popular item the drive thru worker seem to be very rude about rushing through our order and the items ordered.
One of the male workers working there had bad customer service. This isn’t the first time being miss informed about menu items
Atmosphere: 5
Food: 4
Service: 1
my food wan wrapped . my tacos was at the bottom of the bag .
Atmosphere: 1
Food: 1
Service: 2
They were super busy and short staffed and they still handled business with great attitudes
Atmosphere: 5
Food: 5
Service: 5
Great food, excellent customer service.
Food is great, workers are nice, had a little problem but they handled it great
Atmosphere: 5
Food: 5
Service: 5
Jeffery took my order he was near to perfect.
Usually use the drive thru, but the employees are always very friendly, quick, and accurate. Best Taco Bell in Auburn.
Atmosphere: 5
Food: 5
Service: 5
Good tacos
Atmosphere: 5
Food: 5
Service: 5
Good fast service
Atmosphere: 5
Food: 5
Service: 5
This location is a disgrace to Taco Bell. The whole point of a drive thru is to be in and out quick. If a drive thru takes 15 minutes I might aswell dine in. I was shocked when I came here as I usually go to Taco Bell’s in Georgia where you get your food literally within 2 minutes from ordering to paying to having it ready to go. And they said they were short staffed today but it’s my second time here since January and it was the same as the first time, no improvement. Service is so disappointing.
Service: 1
Restaurantji Recommends
I pulled up and my taco bell app wasn’t working so I went ahead and decided to order. As I was ordering the app finally loaded so I asked the worker if I could still give her my code. She said “yes of course” and I gave her the code. Then some other random lady working there hopped on the mic to say “ Just so you know, you’re supposed to give the code BEFORE you order.” We just ignored it tho and continued our order with the polite worker. We thought that was the end of it - we were wrong. We got our food and from first glance everything was fine just some extra fries spilled in the bag. But after we opened the food we saw they dumped fries into the Mexican pizza, rolled some nacho fries in our napkins and absolutely trashed the quesadilla. The top of it was ripped up and a HUGE mess and the bottom of it wasn’t cut at all making me have to rip it even more just to eat it . Also the sauce, they were supposedly out of, was all over the entire quesadilla and box. We only went to this one because it had the best reviews, but honestly i have no clue why they have such good reviews, they must’ve bribed y'all.
Atmosphere: 1
Food: 4
Service: 1
I normally set my orders for pickup and order online, and came into the lobby and waited 10 minutes before I was even addressed. Two employees gave a customer his order, didn't even look my way and proceeded back to the line. Finally after the young lady who was working the drive thru finished making a drink order, I was acknowledged. And what do ya know! My food had been ready the whole time. I guess if I wanna be greeted as soon as I step a toe inside the door I gotta go to Moe's. Do better, y'all.
Atmosphere: 1
Food: 5
Service: 1
It’s a Monday night and me and my girlfriend placed an order around 8pm on the app. We arrived at about 8:15 pm and checked in, when we got to the window, they informed us that they were lacking some of the materials to make the whole crunch wrap that I’m typically used to, but were super polite and even offered to make some modifications to get as close as they could to getting us what we wanted. They were very kind and even gave us some cinnamon twists to make up for it. This is what makes customers happy and keeps them coming back. Thank yall
Atmosphere: 5
Food: 5
Service: 5
Cashiers don't know what they are doing. The staff here at night wants to fight with you about ordering food. When no one is on the drive- thru.
Atmosphere: 1
Food: 1
Service: 1
Came around 12:15 and asked for nacho fries and was told they didn’t have any and that the fryers were down not sure who was In charge but that should’ve been notified to us before hand (ordering) considering that’s a popular item the drive thru worker seem to be very rude about rushing through our order and the items ordered.
Atmosphere: 3
Food: 2
Service: 2
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