TCBY Frozen Yogurt
300 N Dean Rd Unit 3, Auburn
(334) 826-8828
Recent Reviews
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Always the best yogurt ever! I've been eating here since I was a kid and the taste and quality has stayed the same.
We love it
Always delicious! Super friendly staff. My family and I love TCBY.
I am rarely one to write a bad review or comment on other woman, but i’m deeply upset!
I am incredibly disappointed and upset with the level of service I received. From the moment I walked in, I was met with unwelcoming stares and no greeting! Just cold, dismissive looks from three young women behind the counter. Not once did anyone acknowledge me with a simple “hello” or offer assistance. The entire experience was marked by rudeness and an obvious lack of professionalism. As a fellow young woman, I was genuinely shocked at the disrespectful treatment I received. It left me feeling incredibly uncomfortable and unwelcome. I would not recommend this place based on the service alone. 0/10.
My fave!!! - good customer srvc- yogurt is delicious
I <3 tcby ! Graham cracker flavor is so yummy. The girls that served me were so sweet.
Atmosphere: 5
Food: 5
Service: 5
I love TCBY and come very often but the girls that work here are SO MEAN. If you ask for a sample they roll their eyes, they are rude when asking you what you want, if you ask for multiple toppings they roll their eyes at that too. Simply do not work somewhere if you are going to be rude to customers. I will never ever tip them when I come.
Atmosphere: 1
Food: 5
Service: 1
The workers are not friendly or welcoming. Love coming here however, i wish the service was better and that the employees were nicer.
Atmosphere: 1
Food: 3
Service: 1
I frequent this tcby 3-4 times a month and have always enjoyed the yogurt. The workers, on the other hand are rude and inattentive. There have been multiple occasions in the last month where I came in and the door dinged and they stayed back in the (kitchen? Office?) talking for 5-10 minutes until I finally had to say “excuse me”
I was very friendly when they came out and EVERY time they were rude like we were an annoyance/inconvenience and they rushed us with a “what do you want” McDonald’s attitude. Overall, I just wish service was better. especially when asking for a tip, you think they would find some sort of way to go above and beyond. (And this is coming from someone who depends on tips to make a living and usually tips generously.)
I love froyo but I don’t want to go here anymore :/
Wonderful service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always yummy. The new plastic waffle cone holders are terrible. The cone wiggles and slides which makes the yogurt slide. Please go back to the paper ones!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Soft Serve
Love TCBY!
Great yogurt
Great place the girls always nice as they can be. the chocolate yogurt with Syrup & walnuts is the best there.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hand Scooped Yogurt Cup, Soft Serve, Cappuccino Chiller, Swirl Soft Ice Cream with Almonds
Love the service at this TCBY! They were able to quickly provide ice cream ingredients to ensure safety with food allergies. So great to have an establishment that makes it easy to take a child with food allergies!
Atmosphere: 5
Food: 5
Service: 5
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