The slowest service of any fast food restaurant I’ve EVER been to. 20 minutes after ordering finally got 3 tenders and fries, fast food should be FAST
Anthony Bristow
Very unprofessional and never cook food fresh when specifically asked for it
Atmosphere: 1
Food: 1
Service: 1
Shanna Lae
They forgot to put my lettuce on the burger but it's still a great location
Atmosphere: 5
Food: 4
Service: 5
Frances Allen
Staff was rushing me food cold and they had just opened up. I was headed to work and it was in route. I will never stop again. Customer service poor. Server was not friendly and not a people person. I was not rude and very polite and said thank you she said nothing. I had a death this morning so if I can be nice it cost nothing. People should really think about how they treat customers we spend our hard earned money amd expect nice service not a miracle.
Atmosphere: 1
Food: 1
Service: 1
Oshay Brown
The food was good. The staff was polite. And the service was fast
Atmosphere: 5
Food: 5
Service: 5
Brenda Byrd
I went through drive thru and placed my order. As I was preparing to pay for my order my debit card was fraudulently being used and my bank blocked my card. The manager on duty with I smile gave me my order and told me it was on him and to continue to have a blessed day. On this day 05/13/2025 @ approximately 4:25pm, him and his team turnt my whole day around. To him and his crew I would like to say thank you so much for putting that silver lining in my cloud, I really appreciate you all’s hospitality.
shawn jenkins
GOD BLESS THIS BEST WENDY'S IN AUBURN YES INDEED!!!
Courteney P
Walked in at 7:20pm. Myself, my brother and another gentleman were in line. ZERO acknowledgment from the employees. They all looked at us, turned away, and continued to laugh and play around. Not only was it unwelcoming, it was absolutely rude. I take accountability for continuing to try to give this location a chance!
Mr marrying MAN
Good Fast Food to Go and pretty decent Menu with a variety of options to choose from
Atmosphere: 5
Food: 5
Service: 5
C Fuller
Placed an online order for delivery. Missing entire items (x4) from order. I also received items I didn't order. Receipt attached to the bag matches my original order. They just throw what they want in a bag and seal it up. I could possibly understand one mistake, but to screw an order up this badly indicates incompetence of the employees and management thereof.
I rate this the best in Lee County Alabama 1500 N College and the cleanest they serve you the way you like👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾
Parking: This facility car covers approximately 20-80 cars if the contractors can not take space
Kid-friendliness: This facility doesn't have a kid play area no playroom
Wheelchair accessibility: Only the front entrance wheelchair accessibility
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Stack, Spicy Chicken Sandwich, Jr Bacon Cheeseburger, Jr Cheeseburger, Ghost Pepper Ranch Chicken Sandwich Combo, Ghost Pepper Ranch Chicken Sandwich, Hamburger, Scone, Wendy’S Baked Potatoes, Homestyle French Toast Sticks 6 PC Combo, Chili, Baconator Fries, Sausage Biscuit, Dave's Combo, Cheese Fries, Taco Salad, Apple Bites, Wendy's Hot & Crispy Fries, Baconator
Joyce Cherry
Apple pecan salad wrong dressing no pecans no Bleu cheese crumbles you guys suck.
Shelby Shivers
Just Ordered 2 burgers that was raw. Took it to the front and the cook has the nerve to say it's just a little pink. I wish I took pictures. The women's bathroom smelled like Marijuana.
Atmosphere: 1
Food: 1
Service: 1
Cindy Williams
I asked for no mayo no ketchup on a #1 with cheese. I got ONIONS ONLY. Please do better.
Atmosphere: 2
Food: 1
Service: 2
Joshua Woods
I go to this location rarely because customer service hasn’t been its strong point. The one on Hilton Garden drive is a lot better. A common theme I’ve noticed when at this location is that they can and will rush you while ordering. I am an indecisive orderer so naturally, I’m gonna need a minute, and I don’t see what’s the problem for me to take 20-30 seconds when there was literally no other cars behind me. When I got to the drive thru window I wanted to scan my Wendy’s rewards app for points. The first worker at the window saw my QR code and immediately turned around and said under her breath “I’m not doing that” and closed the window on me and got another actually nice worker to come do it for her and process my payment. As a fast food worker myself, I understand needing coworkers help sometimes but it’s the way she acted that rubbed me the wrong way. A simple “hold on, let me grab somebody to scan that code for you, I don’t do it often” would’ve completely satisfied me. Oh and quick tip, only use Apple Pay or Google Pay here. I’ve experienced a “mystery transaction” here in the past using my physical Cash App card and disputed it with Cash App and never got that refund. Since then, I’ve only used Apple Pay here. Only reason I’ve kept going here is that it’s close to my house but until either new management or employees are hired, I think not.
The slowest service of any fast food restaurant I’ve EVER been to. 20 minutes after ordering finally got 3 tenders and fries, fast food should be FAST
Very unprofessional and never cook food fresh when specifically asked for it
Atmosphere: 1
Food: 1
Service: 1
They forgot to put my lettuce on the burger but it's still a great location
Atmosphere: 5
Food: 4
Service: 5
Staff was rushing me food cold and they had just opened up. I was headed to work and it was in route. I will never stop again. Customer service poor. Server was not friendly and not a people person. I was not rude and very polite and said thank you she said nothing. I had a death this morning so if I can be nice it cost nothing. People should really think about how they treat customers we spend our hard earned money amd expect nice service not a miracle.
Atmosphere: 1
Food: 1
Service: 1
The food was good. The staff was polite. And the service was fast
Atmosphere: 5
Food: 5
Service: 5
I went through drive thru and placed my order. As I was preparing to pay for my order my debit card was fraudulently being used and my bank blocked my card. The manager on duty with I smile gave me my order and told me it was on him and to continue to have a blessed day. On this day 05/13/2025 @ approximately 4:25pm, him and his team turnt my whole day around. To him and his crew I would like to say thank you so much for putting that silver lining in my cloud, I really appreciate you all’s hospitality.
GOD BLESS THIS BEST WENDY'S IN AUBURN YES INDEED!!!
Walked in at 7:20pm. Myself, my brother and another gentleman were in line. ZERO acknowledgment from the employees. They all looked at us, turned away, and continued to laugh and play around. Not only was it unwelcoming, it was absolutely rude. I take accountability for continuing to try to give this location a chance!
Good Fast Food to Go and pretty decent Menu with a variety of options to choose from
Atmosphere: 5
Food: 5
Service: 5
Placed an online order for delivery. Missing entire items (x4) from order. I also received items I didn't order. Receipt attached to the bag matches my original order. They just throw what they want in a bag and seal it up. I could possibly understand one mistake, but to screw an order up this badly indicates incompetence of the employees and management thereof.
Food: 1
Service: 1
Restaurantji Recommends
I rate this the best in Lee County Alabama 1500 N College and the cleanest they serve you the way you like👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾
Parking: This facility car covers approximately 20-80 cars if the contractors can not take space
Kid-friendliness: This facility doesn't have a kid play area no playroom
Wheelchair accessibility: Only the front entrance wheelchair accessibility
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Stack, Spicy Chicken Sandwich, Jr Bacon Cheeseburger, Jr Cheeseburger, Ghost Pepper Ranch Chicken Sandwich Combo, Ghost Pepper Ranch Chicken Sandwich, Hamburger, Scone, Wendy’S Baked Potatoes, Homestyle French Toast Sticks 6 PC Combo, Chili, Baconator Fries, Sausage Biscuit, Dave's Combo, Cheese Fries, Taco Salad, Apple Bites, Wendy's Hot & Crispy Fries, Baconator
Apple pecan salad wrong dressing no pecans no Bleu cheese crumbles you guys suck.
Just Ordered 2 burgers that was raw. Took it to the front and the cook has the nerve to say it's just a little pink. I wish I took pictures. The women's bathroom smelled like Marijuana.
Atmosphere: 1
Food: 1
Service: 1
I asked for no mayo no ketchup on a #1 with cheese.
I got ONIONS ONLY. Please do better.
Atmosphere: 2
Food: 1
Service: 2
I go to this location rarely because customer service hasn’t been its strong point. The one on Hilton Garden drive is a lot better. A common theme I’ve noticed when at this location is that they can and will rush you while ordering. I am an indecisive orderer so naturally, I’m gonna need a minute, and I don’t see what’s the problem for me to take 20-30 seconds when there was literally no other cars behind me. When I got to the drive thru window I wanted to scan my Wendy’s rewards app for points. The first worker at the window saw my QR code and immediately turned around and said under her breath “I’m not doing that” and closed the window on me and got another actually nice worker to come do it for her and process my payment. As a fast food worker myself, I understand needing coworkers help sometimes but it’s the way she acted that rubbed me the wrong way. A simple “hold on, let me grab somebody to scan that code for you, I don’t do it often” would’ve completely satisfied me. Oh and quick tip, only use Apple Pay or Google Pay here. I’ve experienced a “mystery transaction” here in the past using my physical Cash App card and disputed it with Cash App and never got that refund. Since then, I’ve only used Apple Pay here. Only reason I’ve kept going here is that it’s close to my house but until either new management or employees are hired, I think not.
Atmosphere: 2
Food: 4
Service: 2
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