Pizza Hut
604 McMeans Ave, Bay Minette
(251) 937-6714
Recent Reviews
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That last 3/4 orders I’ve placed here haven’t been the best experience. If I order on the app my order just is never prepared when I pick it up (twice in a row that’s happened) When I call a place an order and go to pick it up I’m told what I ordered they were out of so they made something similar, AFTER they check me out on top of that they give me the wrong salad.
This place never fails to just mess something up. I will definitely not be ordering from or eating here for the foreseeable future.
Wonderful people great service
Arrive after showing my order was ready, waited at the window inside was a ghost town, no employees insight except for the one outside smoking. Finally acknowledged!! Waited again another 5 minutes while three other vehicles were stacking behind me. Was told the order wasn’t ready had to drive around. Waiting another twenty minutes get back to window and waited again for my order to be ready When order was brought to me it was incomplete. Waited atgain…20 minutes for the rest of order. If I had known my order was t ready I wouldn’t have arrived just to get frustrated. Poor customer service
Very good in service, and I love the bread sticks! The Pizza isn’t bad, wings are decent, and drinks are fresh. Good for family dining, but the pizza isn’t QUITE as good as Dominoes. Love the old logo on the sign a lot though.
Ordered delivery on the Pizza Hut app. Somehow it was delivered by DoorDash. Driver was definitely on something. A piece of my dessert was missing it looked like. I didn’t even get the 3 different ranch that my pizza was supposed to come with. I will never order from here again. But the pizza was dry anyways. This is why I cook at home. But I wanted to order out tonight. Never again.
Came in for the Buffett, only 2 half pizzas were out, not what it used to be. You’re paying double the price for lower the standard. Pizza hut has fallen off very hard
Lady at the counter was very nice and helpful!
Piss pour service, every time I come here no one wants seat you almost as if they don't want you here. The girl Hanna not willing to help her co worker. Look at your dine in numbers and find out you ha e a problem.
Atmosphere: 1
Food: 4
Service: 1
Ordered food online. Got there to pickup and they didn't have pesto as stated online. When I got home with our food the pizza was partially sauced and cheese. There were pieces with absolutely nothing on it. The chicken on the pizza had a funny taste. I didn't enjoy it at all. The wings had a lot of fat on them also. Just not for me, however the employee at the window was excellent and apologized for not having the sauce for the top on the pizza.
Atmosphere: 3
Food: 3
Service: 5
Needs to close!! They ask you nicely to hold— keep you on the line for 15 minutes, your friend calls and they answer she explains u want to order — after I have been on hold for 15 minutes and then tell me to wait 25 minutes!! No ty keep your nastiness to yourself!!
Restaurantji Recommends
Pay for extra get bare minimum.
Food: 1
Service: 1
Been sitting at the window for almost 20 minutes and they want even acknowledge I’m here the lady that came to the window finally gave me my order that was placed she walked away and did not give me my drinks and when I told him that they where missing she informed me I would have to call the store to get credit cause it was placed online !!!! Worst service ever and the people are rude
Good service despite the language, very good pizza with cheese crust and the supreme pizza is very good
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service and poor communication.
Service: 1
I have bit my tongue on this place for a while trying to give them the benefit of doubt, but now I am mad Ordered a large pepperoni pizza what I got was wafer thin to the point it was crunchy!! Do better
Food: 1
Service: 1
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