Poor attitude. The two woman that worked 7/24/24 don't greet customers and had their backs turned to customers. They laughed when we walked off after just standing there for minutes. VERY UNPROFESSIONAL AND UNACCEPTABLE.
Atmosphere: 1
Service: 1
Sara Rider
Hands down the worst subway I've ever been too. While at the restaurant putting together my sandwich, the lettuce they had out was clearly very old and not good anymore so was unable to complete my meal. Not sure why they couldn't get fresh lettuce but whatever. As I get home to eat, I then realized the bread is hard as a rock and probably old too. (It was NOT Toasted, just stale). And to top this terrible trip off, they over charged me an extra $8!!
$27 for a ham/turkey footlong and a turkey 6 inch sub... Save your money and go literally anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Mikey Black
Got sick the last time I went but gave it another chance just to have a rude worker and old food. I will not be back!
Atmosphere: 2
Food: 1
Service: 1
C. Stallworth
This location needs to updated...sign says 730 on outside. I went this am ,lady was standing Behind the register with her ear piece and ignoring me. When I finally got her attention and told her what her sign said.. she said "she know". I swear this generation is so entitled. The other location on Mcmean is even worse....doesn't open till 9 . Seems like nobody wants to work for this management!!!
Rickey Bazelle
This location does not accept coupons and does not have a sign to let you know. Lettuce and spinach were discolored and wilted.
Atmosphere: 2
Food: 1
Service: 5
Jami Mitchem
Was closed before the listed time. Also looked like a Crack house as my husband put it.
Atmosphere: 1
Food: 1
Service: 1
Brandon Powe
They have a Subway inside the Walmart in Bay Minette right when you walk into the store.
Atmosphere: 4
Food: 5
Service: 4
charlie Stallworth
This location needs to updated...sign says 730 on outside. I went this am ,lady was standing Behind the register with her ear piece and ignoring me. When I finally got her attention and told her what her sign said.. she said "she know". I swear this generation is so entitled. The other location on Mcmean is even worse....doesn't open till 9 . Seems like nobody wants to work for this management!!!
Seth McDonald
The girl working right now is super rude, and terrible at her job. My sandwich looked like trash. She needs to be fired
I have been out of town for 5 months. We always buy subway sandwiches at the Walmart location. But today was absolutely different. I had a coupon that comes in the mail for buy one footlong and get one free. I've used it there many times with no problem. But this time she said we dont except these, we dont except many coupons. Then she said we have our own regulations. But they don't. I paid and I left. Finding out after I got home both our subs were crisp and burned. Tosted to the realm. Bread meaning as I had them tosted. She also informed me the other subway in bay minette is the same way. That everyone is a lie. My feelings.
Austin Reid
This location only honors very few coupons so if you plan on using a coupon do not go here. The owner printed out their own sign saying they don't accept them.
Payton Hickman
Great food and Great customer service
Kya Tillman
All I have to say is this subway has gone down hill and I won’t be back. It takes a lot for me to write a review but I was not happy leaving there at all. For starters if a piece of your equipment is broken, you should tell the customer before hand. Their bread toaster was broken and I was not told until my sandwiches were already being made. She then proceeded to microwave my sandwiches and at this point I was like whatever, stuff happens and I’m not just going to walk out after they’re already being put together. I get to the counter with both of my sandwiches and it cost $22 for 2 foot longs. I understand food cost is going up, therefore you have to charge more. I will not understand HOW you can feel ok charging someone $10 for a sandwich with nothing on it. Absolutely ridiculous and I will gladly make my own sandwiches at home.
Jessie Bryars
Their food is good but their customer service is horrible, or at least with my last experience! Online it states that they don't close until 9pm on Wednesday, so I ordered online thinking there's plenty of time to get my order, but by 8:15 I had already recieved not 1 but 2 phone calls from them wanting to know, rudely, if I was going to pick my food up and by the time my husband had gotten there , before 8:30 they were already closed , luckily a guy was at their gate n asked was it him that was picking it up.
Horrible customer service
Atmosphere: 2
Food: 2
Service: 2
Poor attitude. The two woman that worked 7/24/24 don't greet customers and had their backs turned to customers. They laughed when we walked off after just standing there for minutes. VERY UNPROFESSIONAL AND UNACCEPTABLE.
Atmosphere: 1
Service: 1
Hands down the worst subway I've ever been too.
While at the restaurant putting together my sandwich, the lettuce they had out was clearly very old and not good anymore so was unable to complete my meal. Not sure why they couldn't get fresh lettuce but whatever. As I get home to eat, I then realized the bread is hard as a rock and probably old too. (It was NOT Toasted, just stale). And to top this terrible trip off, they over charged me an extra $8!!
$27 for a ham/turkey footlong and a turkey 6 inch sub... Save your money and go literally anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Got sick the last time I went but gave it another chance just to have a rude worker and old food. I will not be back!
Atmosphere: 2
Food: 1
Service: 1
This location needs to updated...sign says 730 on outside. I went this am ,lady was standing Behind the register with her ear piece and ignoring me. When I finally got her attention and told her what her sign said.. she said "she know". I swear this generation is so entitled. The other location on Mcmean is even worse....doesn't open till 9 . Seems like nobody wants to work for this management!!!
This location does not accept coupons and does not have a sign to let you know. Lettuce and spinach were discolored and wilted.
Atmosphere: 2
Food: 1
Service: 5
Was closed before the listed time. Also looked like a Crack house as my husband put it.
Atmosphere: 1
Food: 1
Service: 1
They have a Subway inside the Walmart in Bay Minette right when you walk into the store.
Atmosphere: 4
Food: 5
Service: 4
This location needs to updated...sign says 730 on outside. I went this am ,lady was standing Behind the register with her ear piece and ignoring me. When I finally got her attention and told her what her sign said.. she said "she know". I swear this generation is so entitled. The other location on Mcmean is even worse....doesn't open till 9 . Seems like nobody wants to work for this management!!!
The girl working right now is super rude, and terrible at her job. My sandwich looked like trash. She needs to be fired
Restaurantji Recommends
I have been out of town for 5 months. We always buy subway sandwiches at the Walmart location. But today was absolutely different. I had a coupon that comes in the mail for buy one footlong and get one free. I've used it there many times with no problem. But this time she said we dont except these, we dont except many coupons. Then she said we have our own regulations. But they don't. I paid and I left. Finding out after I got home both our subs were crisp and burned. Tosted to the realm. Bread meaning as I had them tosted. She also informed me the other subway in bay minette is the same way. That everyone is a lie. My feelings.
This location only honors very few coupons so if you plan on using a coupon do not go here. The owner printed out their own sign saying they don't accept them.
Great food and Great customer service
All I have to say is this subway has gone down hill and I won’t be back. It takes a lot for me to write a review but I was not happy leaving there at all. For starters if a piece of your equipment is broken, you should tell the customer before hand. Their bread toaster was broken and I was not told until my sandwiches were already being made. She then proceeded to microwave my sandwiches and at this point I was like whatever, stuff happens and I’m not just going to walk out after they’re already being put together. I get to the counter with both of my sandwiches and it cost $22 for 2 foot longs. I understand food cost is going up, therefore you have to charge more. I will not understand HOW you can feel ok charging someone $10 for a sandwich with nothing on it. Absolutely ridiculous and I will gladly make my own sandwiches at home.
Their food is good but their customer service is horrible, or at least with my last experience! Online it states that they don't close until 9pm on Wednesday, so I ordered online thinking there's plenty of time to get my order, but by 8:15 I had already recieved not 1 but 2 phone calls from them wanting to know, rudely, if I was going to pick my food up and by the time my husband had gotten there , before 8:30 they were already closed , luckily a guy was at their gate n asked was it him that was picking it up.
Loading...