This was Xmas Eve. The buns were cold and not toasted like is normal for a burger joint. The meat was not fresh, dry. Also, the Burger King survey code did not work. There were four persons at the register, and mobile orders but there was no flow, rhythm, like the cashier was confused.
Atmosphere: 1
Food: 1
Service: 2
Quan Lloyd
Do not feel your family here. I am watching this guy pick fries out of the onion rings and try to give it to me as an order. Super nasty. I told him I want fresh fries. My fries was ready in less than a minute. Hamburger meat was cold. Guy in the back needs a hairnet.
Atmosphere: 3
Food: 1
Service: 4
Sparky Devendorf
It sucked my hamburger I asked for light mustard. I'm guessing that they have no idea what that means . Fry's were soggy and they had no ketchup. The soda the Dr Riverhead too much carbonation in it it just sucked. And I went there on a Wednesday and they said they had no more Walker Wednesday but every other one Burger King has Whopper Wednesday but not them.
Atmosphere: 2
Food: 1
Service: 1
Brian Ciampini
I ordered an Impossible Whopper meal with only lettuce. I'm vegan by choice not due to allergies. While waiting for meal I saw the girl packaging the food send my burger back. Guessing they put everything on it. When I got my meal you can see mayonnaise residue on edges of burger and ketchup on the wrapper. So I brought it back to the counter for a fresh one. When that one came I sat down, opened the burger and it had lettuce and mayonnaise. So I walk back to counter and the girl.looks at me and wraps off What now? Felt the attitude so I told her to open it and look for herself. The manage r came to apologize and offer my money back. I said no thanks just my food please. She said I'll give you more fries with it. When I got my 3rd attempt at the burger it was rushed and looked raw in the center. I just threw it out and left. Couldn't go for another attempt.
Atmosphere: 2
Food: 1
Service: 1
Ebony Moore
Nobody NEVER CAME TO THE SPEAKER WHEN THEY DID COME WAS WAITING 30 PLUS WITH ONE CAR IN THE DROVE THRU! ONLY ONE!!!!!
Mindy Alexander
Very friendly cashier.And food was hot .no line
Atmosphere: 4
Food: 4
Service: 4
Starr McGill
no way it should ALWAYS take 30+ minutes to get my food everytime i come…… especially when no one is in line. today was my last time! & BOTH MY SANDWICHES WERE ICE COLD
Atmosphere: 1
Food: 1
Service: 1
Robert Gooden
The impossible whopper was burnt during the first order by my woman ..returned it ..the young lady replaced and made it right..
Atmosphere: 4
Food: 3
Service: 4
Christopher Lynn Hill
This Service was horrible the Manager she was nice and tried to bring order to the situation our order was took then the cashier forgot about us I had to go in as when she remembered then it wasn’t the cooks fault it was the cashier / I guess head front representative that did she didn’t have a pleasant attitude honestly she didn’t handle it correctly either want be back sad place no order and I was not the only person didn’t get service correctly either
Atmosphere: 1
Food: 1
Service: 1
Chris S
I've had to stand here for over 10 minutes waiting on my order. They are so freaking slow. Watching these people work is like watching paint dry.
Absolutely the worst service I’ve ever seen, for the breakfast crew to not even engage in conversation as I parked there for over 5 mins. Not a single soul in the drive through before me and plenty of people working. The crew is lazy, unprepared, and has no respect for you ordering. Wasted my time and went over to Wendy’s next door as it’s a better option. Usually I don’t say that but this Burger King is NOT WORTH IT. DO NOT GO HERE SAVE YOUR TIME AND MONEY
Atmosphere: 1
Food: 1
Service: 1
april hinkle
Burnt chicken nuggets, burger undercooked, and soda not what I asked for (diet coke).
Atmosphere: 1
Food: 1
Service: 2
Brenda Madison
This place NEVER gets my order right! Food is nasty and cold! Service is horrible! The wait time is way to long in the drive thru. Never will get anything from Burger King again! 🤮
Atmosphere: 1
Food: 1
Service: 1
k r
Been up front for 10mins only person working is in drive thru and she call the manager and still no service worst getto place needs new management real bad
Atmosphere: 1
Service: 1
Amber South
20min wait in the drive thru today which isn't normal. The food was worth it though.
This was Xmas Eve. The buns were cold and not toasted like is normal for a burger joint. The meat was not fresh, dry. Also, the Burger King survey code did not work. There were four persons at the register, and mobile orders but there was no flow, rhythm, like the cashier was confused.
Atmosphere: 1
Food: 1
Service: 2
Do not feel your family here. I am watching this guy pick fries out of the onion rings and try to give it to me as an order. Super nasty. I told him I want fresh fries. My fries was ready in less than a minute. Hamburger meat was cold. Guy in the back needs a hairnet.
Atmosphere: 3
Food: 1
Service: 4
It sucked my hamburger I asked for light mustard. I'm guessing that they have no idea what that means . Fry's were soggy and they had no ketchup. The soda the Dr Riverhead too much carbonation in it it just sucked. And I went there on a Wednesday and they said they had no more Walker Wednesday but every other one Burger King has Whopper Wednesday but not them.
Atmosphere: 2
Food: 1
Service: 1
I ordered an Impossible Whopper meal with only lettuce. I'm vegan by choice not due to allergies. While waiting for meal I saw the girl packaging the food send my burger back. Guessing they put everything on it. When I got my meal you can see mayonnaise residue on edges of burger and ketchup on the wrapper. So I brought it back to the counter for a fresh one. When that one came I sat down, opened the burger and it had lettuce and mayonnaise. So I walk back to counter and the girl.looks at me and wraps off What now? Felt the attitude so I told her to open it and look for herself. The manage r came to apologize and offer my money back. I said no thanks just my food please. She said I'll give you more fries with it. When I got my 3rd attempt at the burger it was rushed and looked raw in the center. I just threw it out and left. Couldn't go for another attempt.
Atmosphere: 2
Food: 1
Service: 1
Nobody NEVER CAME TO THE SPEAKER WHEN THEY DID COME WAS WAITING 30 PLUS WITH ONE CAR IN THE DROVE THRU! ONLY ONE!!!!!
Very friendly cashier.And food was hot .no line
Atmosphere: 4
Food: 4
Service: 4
no way it should ALWAYS take 30+ minutes to get my food everytime i come…… especially when no one is in line. today was my last time!
& BOTH MY SANDWICHES WERE ICE COLD
Atmosphere: 1
Food: 1
Service: 1
The impossible whopper was burnt during the first order by my woman ..returned it ..the young lady replaced and made it right..
Atmosphere: 4
Food: 3
Service: 4
This Service was horrible the Manager she was nice and tried to bring order to the situation our order was took then the cashier forgot about us I had to go in as when she remembered then it wasn’t the cooks fault it was the cashier / I guess head front representative that did she didn’t have a pleasant attitude honestly she didn’t handle it correctly either want be back sad place no order and I was not the only person didn’t get service correctly either
Atmosphere: 1
Food: 1
Service: 1
I've had to stand here for over 10 minutes waiting on my order. They are so freaking slow. Watching these people work is like watching paint dry.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Absolutely the worst service I’ve ever seen, for the breakfast crew to not even engage in conversation as I parked there for over 5 mins. Not a single soul in the drive through before me and plenty of people working. The crew is lazy, unprepared, and has no respect for you ordering. Wasted my time and went over to Wendy’s next door as it’s a better option. Usually I don’t say that but this Burger King is NOT WORTH IT. DO NOT GO HERE SAVE YOUR TIME AND MONEY
Atmosphere: 1
Food: 1
Service: 1
Burnt chicken nuggets, burger undercooked, and soda not what I asked for (diet coke).
Atmosphere: 1
Food: 1
Service: 2
This place NEVER gets my order right! Food is nasty and cold! Service is horrible! The wait time is way to long in the drive thru. Never will get anything from Burger King again! 🤮
Atmosphere: 1
Food: 1
Service: 1
Been up front for 10mins only person working is in drive thru and she call the manager and still no service worst getto place needs new management real bad
Atmosphere: 1
Service: 1
20min wait in the drive thru today which isn't normal. The food was worth it though.
Atmosphere: 4
Food: 5
Service: 4
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