Captain D's
560 West Town Plaza, Bessemer
(205) 428-3704
Recent Reviews
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Wow. 2 trips to get my order and the had to wait 15 min each time. Communication from the window to the cooks is a huge problem.
Atmosphere: 2
Food: 4
Service: 1
I thought the potatoes were big, as shown in the catalogs, they were very small.
Atmosphere: 1
Food: 1
Service: 1
Why is your
drive thru sooo slow?
Atmosphere: 4
Food: 4
Service: 3
The customer service was good but the fish was burnt and the fries weren’t done won’t be coming back
Atmosphere: 5
Food: 1
Service: 5
Food perfectly seasoned. Service was on point! My only minor complaint was that the food wasn't the hottest. Not cold but not freshly fried either. Still I'd go back
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Coleslaw
My food wasn’t fresh for it to just really be lunch time and didn’t taste good. Wouldn’t return to this location
Food: 2
Service: 4
Only good things to say about the whole place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled White Fish Dinner, French Fries
Really Captain D’s! This is the second time I’ve found a hair in my box. This is just nasty. I will never come back to this location again.
Atmosphere: 3
Food: 1
Service: 3
as a customer it's is extremely hot in the dining area to enjoy eating, waiting for food and can't keep beverages that need to be a certain temperature out there and its hot for the employees we can't work like this air is not working period been like this for 3 weeks it'snot cooling like it should been working properly and 4days ago completely went out almost 90 degrees in here it's not fair to expect us to work properly and be proficient in our jobs
Atmosphere: 1
Customer service was on point, very patient staff.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Food was overcooked, the sweet tea was sour, no cocktail or tartar sauce was offered with our meal, we had to ask for it and the workers acted like they didn’t want to be bothered. Captain D’s use to be one our favorite places to eat but this one gives them a bad name. Won’t be back.
Atmosphere: 1
Food: 2
Service: 1
It was almost closing and we had gotten out of church late. And they were still courteous. I know when it is time to go you're ready to head home. Thank you for your service.
Atmosphere: 3
Food: 4
Service: 4
It is not good
Atmosphere: 2
Food: 2
Service: 3
I ordered through the app, and my food was ready upon arrival. The downside was the app didn't state that I need to come in the inside to pickup. Overall, I will be baxk for more of my favorite seafood.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Clam Strips, Bread Sticks, Deluxe Seafood Platter, Seafood Feast, Fried Pickles
The food was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw
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