Diablo's Southwest Grill

4867 Promenade Pkwy #105, Bessemer
(205) 760-5550

Recent Reviews

Julie Skelton Bates

Ordered take out...no queso and no guacamole! Seriously?? Got food home to find very small portions; hardly any lettuce; and extremely disappointed! What happened??? We used to love to eat here! Not again.

Tim Monella

$2 Taco Tuesday is the best. Food made fresh and the grilled chicken is awsome!

Larry Culp

I had an extraordinary at this restaurant. We loved the nice ambience and the food. The staff were super friendly. I’m happy we ultimately managed to try this restaurant.

Carolyn Dempsey Thompson

I ordered using door dash today and I have never had missing items. I had no chipotle ranch on my item nor on the side as requested. I called the store and the manager brought it to me!!! This is customer service and I will continue to order. Thank you so much

Megan G.

Today we had my grandmothers funeral and had Diablo's for catering for the wake. It was a hit! The food was fantastic, they were on time and provided everything we needed (cups/silverware/plates). And the communication was great! We ordered the Deluxe Taco Bar and it was plenty for everyone! It came with all the different assortments of toppings that even the picky eaters enjoyed it. Also the price for it isn't bad at all. We would definitely recommend them for catering and will be using them again!

Lyle D G.

The restaurant was clean as was the bathroom. Collectively we ordered tacos, nachos, and quesadillas. All were good- fresh ingredients, friendly service.

Jane Hannah

I loved the options to pick the items I love. Everything on my veggie burrito was excellent as well as chips, queso and salsa.

Jo Ellen Underwood Nall

Great food for a reasonable price. Good service also.

Dj D.

Delicious! A great mix between Chipotle and Moe's. The flavor was awesome. There's a bigger selection than Chipotle. The price point is the the same as Chipotle, but chips are included in the meal. The coolest thing is the Jones soda on tap!

Dorthea M.

I've been here before and it's always been decent. I would say if Chipotle and Moe's has a baby it would be Diablos lol. Today i had the quesadilla and it was so good. The only thing i had issue with is the box was not big enough they stacked the cut pieces and sat them on my chips which made my chips soggy. I would definitely go again for a quick meal

Carie P.

This is a Mexican restaurant with a set up like Subway. You pick your main dish and then add any toppings you want. I'm a big fan of this style restaurant because everyone can easily customize their dish. I got a burrito bowl with chicken. I added the spicy sour cream which i highly recommend, it was very flavorful. Also at my table were a salad with chicken which is served in a yummy tortilla bowl and a ground beef burrito. All the dishes are served with tortilla chips. They are great but are on the salty side, not too salty, just a little saltier than usual. The chipotle ranch was a great addition to dip the chips in. I will definitely be back! One thing that could be changed, the trash counter. The trays were piled up and a bucket of cleaning solution sat on the trash counter making it a little difficult to throw away trash.

Kendra D.

Food was good and service was decent. It reminds me of chipotle with a less trendy vibe. Food was flavorful

brandonb161

Been wanting to try this place for a while so today I finally did. It was pretty good for text-mex food ,all the vegetables and salsa seemed pretty fresh. The way you order is kind of like subway you pick your meat which is what they charge you for and then you pick what you want to go with it which I really liked. The staff was very friendly and helpful. I will probably be going back there again to give it another try but as for right now I'm going to say it was above average but not outstanding. I would definitely say it is better than most Tex-Mex places.

Janet K.

Cashier was aloof/indifferent. Failed to provide a tray for my order. I stood there dumbfounded, I started to record how unattractive the food was presented. I asked her another person for a tray. I dropped my food off table, turned around to see "Wendy" standing behind me. I smiled/acknowledged her, thought nothing of it and went to wash my hands. Wendy was still there when prepared my ice tea, grabbed by sauces. She leaned in to check on me on as I ate my first bite as she had been watching me closely. I wasn't aware I was being "Watched" for nefarious reasons. Even now, I'm still upset my concentration, peace/harmony and assumed expectations to be able to sit in the dining room of a business where I have purchased food and drink were denied. If Wendy had questions, she should have talked to me instead of involving Dexter. Dexter approached my table AGAIN! I'm now intrigued, so I offered him a seat. I've never had treatment like this before and I've been photographing food since b4 cameras on cell phones. I asked him if the GM sent him? Yes. The mother in me came out and talked to him like I would want someone to advise my sons if they were naive enough to allow themselves to being used like he was being mismanaged. I informed him not to allow others to use him for their dirty work like this. If management had questions about my actions, it was in their job description to address it, not his. After a few minutes of discussions, I asked him to please go get the GM and come back with her. Wendy sat down and I introduced myself with my first and last name. I had to ask for hers? I got Wendy (if that is true or not that's what she said without an offer of a handshake nor her surname/title). I explained I don't appreciate having my lunch repeatedly distracted by her sending the cook to do something she should have done. (It's seems she is from the Waffle House and Pizza Hut management training camps as if that means something?). I told them it's my habit to review all businesses I visit including pictures and videos and corporate wasn't going to appreciate this particular one. It was a direct appraisal of my displeasure. She didn't say a word, but her facial expressions showed her emotions. My treatment was unjust, unacceptable, unprofessional, insulting and unpleasant for both Dexter and myself. She could have cleared this up when she initially approached me. "Am I the first customer to memorize the facility, menu, open kitchen and/or food? Surely you noticed how unappealing the merchandise appeared? The corn looked dry and old. Lettuce is brown and limp, an entire 1/2 pan of expensive guacamole oxygenated, and the cashier has still yet to greet me, offer information a first time guest needs, or thank me for by business and failed to offer me a way to carry all the various items in front of us to this table". She told me "that hard to believe because that doesn't sound like Hunter". She told me there's no way for her to review the security tapes. ...."I usually cover the good, bad and ugly in equal parts of my reviews except in situations like this where one behavior completely overwhelmed my visit. I would not have eaten this food but would've blamed it on my taste buds being off due to sickness, instead saying the obvious truths of it doesn't look fresh, life's too short to consume food I don't enjoy, I don't want food poisoning, your staff swept dirty particles off the floor all around me that landed on my food so if there wasn't enough bacteria on it to start, she topped it off with floor goop like a cherry on top. Just the thought makes me nauseous so I will throw it away and go buy lunch somewhere with quality food control. Wendy tried to justify her actions by telling me they were robbed yesterday and she thought I was casing the place. Real

trayjr

Wanted to try this place thought it was more of a sit down and order place but it wasn't it was walk up order get your food and eat but the food was good the staff was nice and friendly if you ever ate at moe's before that's all it is same set up just a different name

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