Dunkin'

2178 Eastern Valley Rd, Bessemer
(205) 425-1333

Recent Reviews

Sort by
Tabatha Sims

i order my food ahead of time online itsaystheydonthave oatmilk so I just getalmond milk. i then get there and they tell me no dairy free milk. So I'm like okay just don't put any milk in it I'm allergic to it. i then go to grab my coffee and it is a brown color. Now keep in mind the only thing I Putin my coffee was French vanilla and caramel. She tell me its brown because of the syrups I think ask again was there milk in it and stress to her that I'm allergic... Yea long story short there was dairy milk in it. i will not be spending my money at a place that will sit in my face and lie about something like this.

Dietary restrictions: They don't care about this.

Atmosphere: 1

Food: 1

Service: 1

Tamekia Jones

This location is NEVER OPEN ON TIME IN THE MORNINGS.

Atmosphere: 1

Food: 1

Service: 1

Dale Duncan

Got snacks at adjoining service station. Bathroom was ok.

Atmosphere: 4

Diann Whitt

Great!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant

Vanessa “Imagination of 1”

I wanted glaze donuts
I got glazed chocolate donut and I tried something else. The donuts were DRY and very poor customer service.

Atmosphere: 3

Food: 3

Service: 3

A1 Sankey

Great place and clean

Debra Flynn

Inside store Closed On A Monday Morning???? Line for drive thru backed up out to the street. No donuts or coffee for me today.

Atmosphere: 2

Food: 4

Service: 2

Kimberlie Aldridge

Jnayah showed exceptional customer service today and she was so cheerful and was happy to be at work. (Which is sometimes hard to find) ? She even knew her menu so well she did a grear job on sliding an upsale in. Good job!! And David makes the best caramel craze!! TBH I have spent so much money at another local coffee chain but I think I will move my loyalty over to the Dunkin Donuts. Great experience

Atmosphere: 5

Service: 5

Erica Perez

I'm sorry but when you have to repeatedly almost screaming not once but multiple times 2 md Ice coffee with French vanilla, caramel and cream 3 pumps each NO SUGAR! I get home to this French vanilla and sugar smh ??‍♀️

Ann Moody

Came through in the morning! I’m not sure what is going on! The service was terrible, just like red hair lady with no teeth’s attitude. Absolutely unacceptable! 0/10 recommendations

Atmosphere: 1

Food: 1

Service: 1

J C-A

The donuts were SO DRY!

Atmosphere: 3

Food: 1

Service: 3

Xandra Rayvin

The Mccalla location is FANTASTIC! Bubba & Cashmere always go above & beyond for my Mom (Robin) & I! they are always so friendly & always brighten our day! they never fail to make us smile or laugh. they treat us like family! we highly recommend this location & highly encourage you to meet this amazing crew! God bless our Dunkin’ family!

Atmosphere: 5

Food: 5

Service: 5

Amanda Sanders

They’ll mess up your order, not answer the phone, then take the phone off the hook so you can’t get through.

Atmosphere: 1

Food: 1

Service: 1

Maxwell Tucker

Bubba and Cash are the best. Always perfect drinks. 10/10

Service: 5

Dock Cleveland

Donuts. What else can you say

Atmosphere: 5

Food: 5

Service: 5

Loading...