Dunkin'
2178 Eastern Valley Rd, Bessemer
(205) 425-1333
Recent Reviews
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i order my food ahead of time online itsaystheydonthave oatmilk so I just getalmond milk. i then get there and they tell me no dairy free milk. So I'm like okay just don't put any milk in it I'm allergic to it. i then go to grab my coffee and it is a brown color. Now keep in mind the only thing I Putin my coffee was French vanilla and caramel. She tell me its brown because of the syrups I think ask again was there milk in it and stress to her that I'm allergic... Yea long story short there was dairy milk in it. i will not be spending my money at a place that will sit in my face and lie about something like this.
Dietary restrictions: They don't care about this.
Atmosphere: 1
Food: 1
Service: 1
This location is NEVER OPEN ON TIME IN THE MORNINGS.
Atmosphere: 1
Food: 1
Service: 1
Got snacks at adjoining service station. Bathroom was ok.
Atmosphere: 4
Great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
I wanted glaze donuts
I got glazed chocolate donut and I tried something else. The donuts were DRY and very poor customer service.
Atmosphere: 3
Food: 3
Service: 3
Great place and clean
Inside store Closed On A Monday Morning???? Line for drive thru backed up out to the street. No donuts or coffee for me today.
Atmosphere: 2
Food: 4
Service: 2
Jnayah showed exceptional customer service today and she was so cheerful and was happy to be at work. (Which is sometimes hard to find) ? She even knew her menu so well she did a grear job on sliding an upsale in. Good job!! And David makes the best caramel craze!! TBH I have spent so much money at another local coffee chain but I think I will move my loyalty over to the Dunkin Donuts. Great experience
Atmosphere: 5
Service: 5
I'm sorry but when you have to repeatedly almost screaming not once but multiple times 2 md Ice coffee with French vanilla, caramel and cream 3 pumps each NO SUGAR! I get home to this French vanilla and sugar smh ??♀️
Came through in the morning! I’m not sure what is going on! The service was terrible, just like red hair lady with no teeth’s attitude. Absolutely unacceptable! 0/10 recommendations
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The donuts were SO DRY!
Atmosphere: 3
Food: 1
Service: 3
The Mccalla location is FANTASTIC! Bubba & Cashmere always go above & beyond for my Mom (Robin) & I! they are always so friendly & always brighten our day! they never fail to make us smile or laugh. they treat us like family! we highly recommend this location & highly encourage you to meet this amazing crew! God bless our Dunkin’ family!
Atmosphere: 5
Food: 5
Service: 5
They’ll mess up your order, not answer the phone, then take the phone off the hook so you can’t get through.
Atmosphere: 1
Food: 1
Service: 1
Bubba and Cash are the best. Always perfect drinks. 10/10
Service: 5
Donuts. What else can you say
Atmosphere: 5
Food: 5
Service: 5
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