If you’re pregnant — or honestly just want decent service — please listen to the reviews before going here, I sure wish I had but I hope this helps. Every evening visit has been the same: empty drive-thru which I thought it a great sign not busy food accurate but instead it’s irritated staff, and constant attitude over the speaker. Before I can even confirm my order is correct, I’m met with sighs, huffs, and rushed responses. After multiple visits, I finally decided I’m done once I realized how much money I’m spending and what I’m constantly greeted with, the sigh over the speaker is really what did it for me today.
Even when I request fresh food (which they say it is), I pull away from the drive thru and everything tastes stale — old burgers, cold fries, and zero care in the service, I have to request my fries fresh and usually that’s about the only they will do. At this point, the experience is consistently unpleasant from ordering all the way up eating. Oh and don’t let it be an error in their behalf.
Honestly, they make the McDonald’s just down the road look like Chick-fil-A — and I don’t even eat McDonald’s. That should say a lot.
This location could probably do well with the right staff, seeing as all these restaurants going out of business, well the staff is assisting it to go even quicker with the attitude; but the evening atmosphere alone is the absolute worse and enough to drive customers away. Now I understand why it’s always empty.
Save yourself the frustration and keep driving — even Wendy’s down the road is a better option. I’d rather go out of my way to Hoover than ever come back to this location again.
Atmosphere: 1
Food: 2
Service: 1
Claude Speed
Guy in the drive thru was so funny and nice
Atmosphere: 4
Food: 5
Service: 5
Amaya Davis
I went to the store and had a great experience. Great food, and the nicest staff. I really enjoyed my visit, and will be buying from here again!!
Atmosphere: 5
Food: 5
Service: 5
Monica Walker
Friendly staff food was fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Star Combo, Double Bacon Cheeseburger
Went through drive through & No response! Went to window and no one came to take my order. This is 11/17 at 9:10 am
Atmosphere: 1
Food: 1
Service: 1
Ryou X Gaming
Got a super sausage biscuit and a chicken biscuit my whole sausage is cold like literally the egg is colder than the sausage I guess it’s frozen , please if your not feeling well don’t come here, it will make you worse!
Atmosphere: 3
Food: 1
Service: 3
Sherneva McFarland
Great customer service, employees are very polite, drive thru was quick and food was hot and fresh. One of the best Hardee’s I’ve been to thus far!!!
Atmosphere: 5
Food: 5
Service: 5
Ladarius Hopkins
The cashier was very helpful and the manager was very understanding and kind
Atmosphere: 5
Food: 5
Service: 5
ta Liyahh
Clean great customer service their general manager Adrian Davis is so kind and sweet my food came out hot and everything was perfect 10/10 recommend I will be going back.
Plants did an excellent job getting us moved through the drive through. She is a very good worker
Atmosphere: 5
Food: 5
Service: 5
valencia white
Need someone else on the speaker, she had a bad attitude and didn't give me what I asked for
Food: 1
Service: 1
Ken Lindsay
The food was okay a little to salty. Service was fast and the people were friendly.
Atmosphere: 4
Food: 4
Service: 4
RAYSHONEA HAWKINS
I visited this restaurant on today an the crew provided the best service I have had in years...An the General Manager Adrian went over an beyond ❤️❤️❤️
If you’re pregnant — or honestly just want decent service — please listen to the reviews before going here, I sure wish I had but I hope this helps.
Every evening visit has been the same: empty drive-thru which I thought it a great sign not busy food accurate but instead it’s irritated staff, and constant attitude over the speaker. Before I can even confirm my order is correct, I’m met with sighs, huffs, and rushed responses. After multiple visits, I finally decided I’m done once I realized how much money I’m spending and what I’m constantly greeted with, the sigh over the speaker is really what did it for me today.
Even when I request fresh food (which they say it is), I pull away from the drive thru and everything tastes stale — old burgers, cold fries, and zero care in the service, I have to request my fries fresh and usually that’s about the only they will do. At this point, the experience is consistently unpleasant from ordering all the way up eating. Oh and don’t let it be an error in their behalf.
Honestly, they make the McDonald’s just down the road look like Chick-fil-A — and I don’t even eat McDonald’s. That should say a lot.
This location could probably do well with the right staff, seeing as all these restaurants going out of business, well the staff is assisting it to go even quicker with the attitude; but the evening atmosphere alone is the absolute worse and enough to drive customers away. Now I understand why it’s always empty.
Save yourself the frustration and keep driving — even Wendy’s down the road is a better option. I’d rather go out of my way to Hoover than ever come back to this location again.
Atmosphere: 1
Food: 2
Service: 1
Guy in the drive thru was so funny and nice
Atmosphere: 4
Food: 5
Service: 5
I went to the store and had a great experience. Great food, and the nicest staff. I really enjoyed my visit, and will be buying from here again!!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff food was fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Star Combo, Double Bacon Cheeseburger
The whole team was friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Mozzarella Sticks
Went through drive through & No response! Went to window and no one came to take my order. This is 11/17 at 9:10 am
Atmosphere: 1
Food: 1
Service: 1
Got a super sausage biscuit and a chicken biscuit my whole sausage is cold like literally the egg is colder than the sausage I guess it’s frozen , please if your not feeling well don’t come here, it will make you worse!
Atmosphere: 3
Food: 1
Service: 3
Great customer service, employees are very polite, drive thru was quick and food was hot and fresh. One of the best Hardee’s I’ve been to thus far!!!
Atmosphere: 5
Food: 5
Service: 5
The cashier was very helpful and the manager was very understanding and kind
Atmosphere: 5
Food: 5
Service: 5
Clean great customer service their general manager Adrian Davis is so kind and sweet my food came out hot and everything was perfect 10/10 recommend I will be going back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Plants did an excellent job getting us moved through the drive through. She is a very good worker
Atmosphere: 5
Food: 5
Service: 5
Need someone else on the speaker, she had a bad attitude and didn't give me what I asked for
Food: 1
Service: 1
The food was okay a little to salty. Service was fast and the people were friendly.
Atmosphere: 4
Food: 4
Service: 4
I visited this restaurant on today an the crew provided the best service I have had in years...An the General Manager Adrian went over an beyond ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
This place is super sorry don’t waste your time
Atmosphere: 1
Food: 1
Service: 1
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