Jack's Family Restaurant
1800 19th St N, Bessemer
(205) 428-6060
Recent Reviews
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The Big breakfast was so good. The food was hot. The grits were in point.
Food: 5
Clean and fast service and awesome food
Atmosphere: 4
Food: 4
Service: 3
Love the BLTs
Atmosphere: 5
Food: 5
Service: 5
This location of Jack's is relatively clean, but as always, nothing to write home about.
The service is fast food service. Messed up orders are common but they are fast and usually friendly enough so its not a huge issue.
The food is average for Jack's, which is good by itself.
Good fast food to grab on the go.
Atmosphere: 3
Food: 4
Service: 3
I ordered a big bacon with only ketchup and got a big bacon with everything but bacon and ketchup
Atmosphere: 2
Food: 1
Service: 2
Got charged separately for combo items.
Atmosphere: 4
Food: 4
Service: 3
Wrong food was given. Asked for 3 thighs, got only 1. Asked for 2 big bacon combos, got a single big jack. Then they don’t answer the phone. lol avoid this nightmare and go to subway or anything else in the area.
Atmosphere: 1
Food: 1
Service: 1
This place holds the record for longest time waiting for 1 meal . I literally work 2 minutes away from jack and I can’t go there for lunch because I can’t get my food without waiting 20 - 30 minutes every time I go there . It’s very unclean in restaurant no ice or soda only warm sweet tea smh . I won’t go back again.
Atmosphere: 1
Food: 1
Service: 1
The tenders were cold and hard. Tho I think it was a slow day
Atmosphere: 5
Food: 3
Service: 4
Hey did everything about it plus it's nasty
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Favorite Restaurant. Always on point
Atmosphere: 5
Food: 5
Service: 5
3 different morning sat in the drive thru for over 10 mins had to leave without food. Looking at reviews it happens alot . Sad part management is always there. Do better jacks ,it's very obvious reading reviews someone does not care. It very clearly shows.
Atmosphere: 1
Food: 1
Service: 1
Food good. Cashier ok. This restaurant was filthy. Every surface was dirty- pop machine, condiments, every table, floors, and bathroom. Bathroom counter, soap, and towels not secured to wall.
Atmosphere: 2
Food: 4
Service: 4
I get my biscuits here
The new general manager Mr. Lavon Jackson is the best!
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