Jack's

1800 19th St N, Bessemer
(205) 428-6060

Recent Reviews

Chasidy Reno

Food wasn't fresh ; french toast sticks were hard biscuit was hard, service was decent, there was a man who kept staring at my children. So the atmosphere was creepy

Atmosphere: 1

Food: 2

Service: 4

Marcus Nelson

Young male took our order with the worst presentation I’ve ever witnessed while representing Jack’s. There is an open carry law that it ruining our youth and enabling them to feel empowered to show their firearm but while at work? Never witnessed such! Customer Service was ok but it made no sense for this young man to feel the need to carry his weapon at work. We ask for to $6 chicken dinners w/ green beans and mashed potstickers. He charged us an extra .75 cents for specific chicken pieces which we did not ask for. 2 orders (Breast & Wing ( 2 thighs) Did not receive what we asked for. I felt threatened. I will never return again. (Jack’s in front of Pipe Shop)

Atmosphere: 1

Food: 5

Service: 1

Crystal M

Went through drive thru and the lady had such a bad attitude. I realized they forgot one of my drinks so went inside and it's a mess, and there's 2 or 3 ladies loudly arguing about teamwork and who's job is what. I'd never return. (Strawberry milkshake is really good though!)

Atmosphere: 1

Food: 2

Service: 1

Tamar Sanders

I think the lady said her name was Tampi? I think. I hope I spelled that correctly, anyways, she was so sweet about fixing my order over after someone had gotten it wrong. Thank you Ms. Tampi. You're the best

Atmosphere: 5

Food: 5

Service: 5

Michael Hollier

Good burgers

RayChele BarbieAlive

Line always slow and the order is always incorrect been in the drive thru 45 mins I’m currently blowing the horn at the speaker after sitting at it 25 mins

Atmosphere: 1

Food: 1

Service: 1

Michelle Collins

Very slow service in the drive through.

Atmosphere: 3

Food: 5

Service: 4

Sheila Zito

Good, love the breakfast and coffee.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Special

Chris Bolt

I went there today my hamburger was thrown together waited 30 minutes in drive thru i paid for my food they was trying to make me pay again the manager on duty at 3pm and staff was rude they just lost my business

Glen Coggins

The best manager she knows how to make kids work and have fun working and she works harder than this is from the pizza

Atmosphere: 5

Food: 5

Service: 5

Kenny McCormick

This place isn't clean but service is alright!

Atmosphere: 3

Food: 3

Service: 4

William Parker

Food was averageService was averageThe atmosphere was

Atmosphere: 4

Food: 3

Service: 3

Charles Waldrop

Jacks is consistently good!

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Southern Fried Chicken Sandwich

Kirbie Speights (B A B Y G I R L)

I was pleasantly surprised. The food looked good, smelled good, and tasted good. I am almost embarrassed to express that I didn't think it would be a good experience... the location was clean as well!

Atmosphere: 5

Food: 5

Service: 5

Andrew Little

Subperb

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