McDonald's

Name: McDonald's
Address: 911 9th Ave N, Bessemer, Alabama, 35020, US
Telephone: (205) 428-9768
Price range: $
Rating: 2.2

$ • Fast Food, Burgers, Coffee Shops

Hours:
911 9th Ave N, Bessemer
(205) 428-9768

Menu Order Online

About McDonald's

This McDonald's location is known for consistently serving caramel frappes without any issues, unlike other locations. The staff is professional, the wait times are short, and the play area is clean and enjoyable for kids. Customers appreciate the excellent customer service, especially from the cashier named Zyon, who is attentive, patient, and polite. The food quality, sweet tea, and fresh fries are highlights, although there have been some issues with order accuracy and communication. For example, one customer received a cheese burger with extra onions and pickles that was made incorrectly, and another forgot to include creamer and sugar in their coffee. Despite these problems, the staff often shows kindness and willingness to fix mistakes, and the young man at the counter demonstrated great patience and redeemed a poor experience with fresh food and a sincere apology. The ice cream machine was out of service during a recent visit, but overall, it remains a convenient spot for quick and enjoyable meals.