Starbucks
5049 Ford Pkwy, Bessemer
(659) 903-2004
Recent Reviews
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Good coffee
Atmosphere: 5
Food: 5
Service: 5
My cashier was engaging and hands down one of the best representations of their brand coupled with her soft skills.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato, Ham & Swiss Croissant, Cinnamon Coffee Cake, Banana Walnut & Pecan Loaf, Butter Croissant
Carmel Burlee Lattee was hot and good
Atmosphere: 5
Food: 5
Service: 5
I am a faithful customer just about every day but I'm starting to notice service is getting terrible. They never make the drink as specified but charge for everything. Then they hand you a drink with stuff running down the sides and you got to ask for napkins like come on I know you see this mess. Alot of patrons are headed places and don't want drink whip cream caramel and etc on them. Lastly, some are forgetting their customer service skills aren't pleasant at all like we are getting on their nerves or something and I don't appreciate it this stuff isn't cheap we at least deserve respect
Service: 1
The consistency and variety of Starbucks.
Atmosphere: 5
Food: 5
Service: 5
My drink was wrong and they were out of bags.
Atmosphere: 3
Food: 4
Service: 3
When we visited there were 5 employees and 2 customers. In the 20 minutes it took to get a coffee there were maybe 2 cars at the drive thru. There was one mobile order in that time that someone came in to pick up. 20 minutes is a little too slow for service to me.
Atmosphere: 4
Food: 4
Service: 1
The only brewed coffee they had was Pike’s Place, which I don’t care for and which turned out to be lukewarm at best. Barista did make a Veranda Americano for one of my mobile orders. I’d have had her do the same for my dark roast, but I’d already waited too long for what should have been 2 quick pours of coffee. Barista was very nice and tried to help. Give her more tools.
Atmosphere: 4
Service: 5
Perfect option to buy a Starbucks on I-20 if you're traveling that way.
Atmosphere: 5
Food: 5
Service: 5
Terrible. Although we were the only ones in the store at 7:30 pm October 18th 2024 it still took over 15 minutes for an pumpkin iced latte. Terrible communication. All white staff I guess bc my wife and I didn't fit the profile, we couldn't get the service we actually deserved. Knowing what the word grande means in Spanish I ordered that specific size not knowing it was a medium instead of big (large), they failed to relay that to me before going ahead with my order only for me to highly disappointed with the size on top of the service and long wait. Thanks Starbucks for a great first experience!!! 😔😔😔😔😔
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The BEST crew ever.
Atmosphere: 5
Food: 5
Service: 5
Absolutely joy every time I come
Atmosphere: 5
Food: 5
Service: 5
Absolutely wonderful
Atmosphere: 5
Food: 5
Service: 5
They have a Juneteenth flag and a transgender flag hanging up in here, but no USA flag. Only a communist mgr / corporate would allow this!
Atmosphere: 1
Food: 3
Service: 1
It's a very nice Starbucks!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Iced Caramel Macchiato
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