Wingstop
501 West Town Plaza, Bessemer
(205) 800-7224
Recent Reviews
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Ordered a $40 order of wings for my family, got back and the order wasn’t even ours. So my wife went back to get our order she checked it before leaving and it was still wrong when she went to tell the person at the counter the original worker that gave her the order rolled their eyes and was annoyed. they left out our voodoo fries, and one tender on a 3 piece tender combo, and didn’t give us any of the honey mustard we ordered. They told her it would be 5mins she waited 20 more minutes they gave her 2 brownies for her time. Of all the years we have been eating here there hasn’t been a single time that our order has been right but it hasn’t taken 3+ tries to get it right till yesterday. The food is good, the service is horrible, the place is never clean and they are rude even though it’s their mistake.
I would rate it a 0 if I could I spend my money at wing stop A LOT and I placed a pick up order and asked her was it to late to order she said no I was there to pick it up at 9:50 a boy on the inside ran to the door and locked it as I pulled up😂 and they just looked at me standing there and continued to put the to go orders on the rack I stood there for about 5 minutes and they kept looking. I’m pissed
waiting for an hour!!!! i can confirm cs my life360 tells you how long you’ve been at a location! very slow and everyone else got their orders before i did and no they were not online orders they had ordered after i did!
I wasn't impressed with these wings or fries. Being a Dining Services Manager with years of cooking experience, I can honestly say theirs room for improvement. My Original Buffalo flavor was first Lemon Pepper flavor. No one can convince me otherwise. This was one lemony experience. 🍋
Fantastic wings.
If I could give no stars I would. I order from here sometimes twice a week and have never had a problem with service or food quality. I placed an online order and this time the quality of the food was terrible. The tenders were so hard and dry, I couldn’t even eat them. Not too mention, where is the sauce? I’ve reached out to have this resolved but have received no response. Is unfair to pay for food you can’t eat. I will not be back until the issue is resolved.
Literally the worst Wingstop location in America manager is rude and unprofessional. Only location that I have received soggy wings from and if your a delivery driver there's always an HR wait so think twice
BBQ chicken fingers... Good job enjoyed them.
Atmosphere: 4
Food: 4
Service: 5
The food wasn't hot and the cook cleaned the counter with the red bucket sanitizer water ,but didn't fully wash her hands afterwards only grab a towel to dry her wet hands off and continued preparing food . Cashier was nice and the young lady who gave me my food to go was friendly
Atmosphere: 4
Food: 3
Service: 5
Stood there for 20 minutes even after I put in an online order and got there on time.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
Food is always fantastic and the employees are very nice -
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 PC Wing Combo
Wings so small not worth the price
Atmosphere: 5
Food: 2
Service: 5
I placed an order through the wing stop app the drivers are powered by DoorDash. The driver pickup my $50 order from restaurant then cancelled my order and kept it ! I am pissed off ! This is totally an inside hustle happening! Do not use Wingstop app for delivery at this location! You don’t pickup a $50 order then mins later cancel. What a scam!
Atmosphere: 1
Food: 1
Service: 1
Love being here during sports season. Best place to go for some football, wings and beer. Not sure why they don't have big crowds like Buffalo Wild Wings but I sure appreciate it.
Vegetarian options: The celery and carrots are great. Always fresh and love the dipping sauce. The corn on the cob is to die for.
Dietary restrictions: You know you ain't supposed to be eating this if some seriously wrong with you.
Kid-friendliness: Of course, what kinda question is that? I mean it's no jungle gym but still great in it's own way.
Wheelchair accessibility: Level parking around lot. Easy accessibility for strollers, walkers, canes and wheelchairs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 50 PC Party Pack, 6 PC Wing Combo, 10 PC Wing Combo, All in Bundle, Chicken Sandwich, Crispy Tender Meal for 2, 30 PC Crew Pack, 3 PC Crispy Tender Combo, 40 PC Group Pack, Louisiana Voodoo Fries
I've never been to the store yet but I have had their food! I absolutely love their wings and fries! My favorite is the mango habanero and atomic, which is their hottest flavors. The chicken sandwich is also amazing!
Food: 5
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