Zaxbys Chicken Fingers & Buffalo Wings

I did a mobile order and my entire order is wrong. Two of my meals didn’t come with specifications I added like I said no sauce on my sandwiches and 1 out of 3 drinks were wrong. I ordered 2 cokes and 1 sweet tea and the gave me 2 sweet teas instead. So moral of the story is they don’t know how to read!

Atmosphere: 1

Food: 1

Service: 1

We ordered 2 4 piece tender plates, one tossed in nuclear sauce. One plate has 3 fingers, not 4. The other plate wasn’t tossed at all. We also ordered extra ranch and zax sauce, but got neither. I tried calling the number on the receipt, but it’s been disconnected. What a shock. I don’t know why I keep trying this Zaxbys.

Atmosphere: 3

Food: 1

Service: 1

Food was very salty

Atmosphere: 3

Food: 3

Service: 3

Long wait times in the drive thru and guy at the windows was rude when questioned the price of my order. The menu board listed a different price and he state s” we don’t control the price “ smh well you should honor what’s advertised. The failure of manangemet to update the menu board is not the fault of the customers . I pay for service not sarcasm therefore we chose to patronize Chick-fil-A who by the way has no issue with chat service.

Bad service they don’t have nothing no drinks no sauce and they where rude about it at least the food was good.

Atmosphere: 1

Food: 1

Service: 1

Not only had the prices gone up significantly they are unable to count to 10, on both orders only 9 boneless wings and barely any sauce. Very disappointed.

Atmosphere: 2

Food: 1

Service: 1

No discipline leadership! The food was returned twice, but it still wasn't right! Oil is not being changed enough, and the shrimp looks burnt! Fries aren't always fresh and hot..... not going back to the McCalla location, especially!

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Chicken Tenders with French Fries

The restaurant is full of mold! There is a strong mildew smell and the picture frames are completely covered in mold. Absolutely disgusting and unacceptable. The employees said that it has been there for weeks

Atmosphere: 1

Food: 1

Service: 1

Pulled at 11:11 on a Tuesday, went thru the drive thru, Grear customer service and hot fresh food. Amazing Restaurant!!

Atmosphere: 5

Food: 5

Service: 5

Lousy ..that zen salad was full of dressing.the egg roll was old,refried and full of grease..won't eat there again .

Atmosphere: 1

Food: 1

Service: 2

They take so long to serve out food!

Atmosphere: 1

Food: 1

Service: 1

Bypass this restaurant!My plan was to order a salad. I decided to order my salad and try something new. I ordered the vegetable roll, coleslaw and fried cheese cake. The coleslaw was ok. The fried vegetable roll and cheesecake was horrible. They were deep fried twice, hard and distasteful. Do not buy these items that have to be refined when ordered. Overall experience a 3. Poor quality on the fried items. The salad and coleslaw was not tasty. Overall, I would NOT spend my hard earned money or time at this restaurant. Because, after reading previous reviews Management is not concerned with customers reviews. Food preparation is the PROBLEM on most reviews!

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Salads

Drive thru was very slow, so I had to go inside after sitting in the drive-thru for quite some time. Service wasn’t very friendly, especially after the long wait. I would give the food a 9.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Salads

I got to the restaurant while it was still minutes left until. I sat at the drive through hoping to order a salad. For about a couple of minutes and even said hello into the intercom. I was basically ignored. They wouldn’t even say “Thank you for choosing Zaxby’s but we’re closing.” Which I would have understood and tries again the next night. So I won’t be going to that one again.

Kid-friendliness: Kids are welcome

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Wings and Things, House Salad, Buffalo Wing