I travel all over the USA and have eaten at many McDonalds... Best McDonakd's in the USA right here! Your employees are fabulous! The high level of customer service, order accuracy, smiles, help with the details of condiments and what is included in the big breakfast, utensils, napkins, jam, nothing was left out of my drive thru order! Thank you for such a great restaurant experience on my trip today!
Atmosphere: 5
Food: 5
Service: 5
Ashle Kersh
Every time I come there and order fries, the boxes are never full. I ordered a large fry and it looks like a small and it's not fresh and hot. For the amount of money the food cost, the least yall could do is fill the boxes up.
Atmosphere: 2
Food: 1
Service: 2
Sean
I always have to call over a worker to get my order or they never ever come. Save you and yo kids trouble and go to the drive through.
Atmosphere: 4
Service: 1
Charlena Frederick
Order was incorrect and missing items.
Food: 3
Service: 1
Billie Glaze
Ordered 2 quarter pounder meals. It took over 30 minutes to get my food. The cashier was so rude and disrespectful. The only food they was trying to get out was the drive through. STOP HIRING DISRESPECT RUDE CHILDREN TO RUN YOUR BUSINESS!!!!
Atmosphere: 1
Food: 2
Service: 1
Kristal Nelson
Sitting in the drive thru 25 mins so far for nuggets for my kids. Takes about 3 and half mins to cook. Please do better.
Jimmy H
Food was good. The "server" didn't bring our food. She just called it out in a rude manner. We were the only ones in the store and drive through was empty. It wasn't busy at all! We normally get our food brought to us, but not this time! Y'all get this fixed! The workers were all laughing and playing around in the kitchen area while dirty tables in the dining area.... Very sad to see this new store ran this way. Guess we'll see the roaches come in next like at the old McDonald's. ??
Atmosphere: 1
Food: 3
Service: 1
Michael Davis
When the food is right it's great but very rare thing. Old McDonald's was 10 times better.
Atmosphere: 1
Food: 3
Service: 1
Toyz McToyface
Food is always fresh and hot every time that we go! Thanks Centreville McDonald's! ??
Atmosphere: 3
Food: 5
Service: 5
Michael Mullinax
This is the 2nd time I ordered something and it charged my card twice. Staff is always rude too
Definitely better since the location move. However system seems to go down along especially a couple hours prior to closing
Drew Fitch
Definitely better since the location move. However system seems to go down along especially a couple hours prior to closing
Tavon Cottingham
The employees that work there are rude and Liars I set a interview on Friday at 3:30 when I got there they told me that the manager wasn't there I got to have to come back tomorrow by 2:00 so that's what I did it was Saturday and then they told me that they were packed there was a lot of people ordering from them and they told me to come back tomorrow I came back tomorrow which is today Sunday just for them to tell me that they don't do interviews on weekends and then they were telling me that they told me that they don't do interviews on weekends I just knew about that today Sunday nobody told me that they only do job interviews on weekdays and then these three very rude ladies we're saying that like I was only able to work on weekends cuz I have school and I'm in the Band meanwhile there is three kids my age I am 16 years old all three of those other kids that work at McDonald's go to my school and also one is in the band as well like me but I can't work there people here are very rude and they should not be working there I have been lied to a 16 year old child has been lied to by grown adults that don't even have good manners this is sad and they need to do something about it.
Atmosphere: 2
Food: 3
Service: 1
LaShelle Kinney
Every weekend we go and order the same thing. This particular day 2/25 we pull in drive through wait for 5 cars to place orders. When it was our turn we were the only car left. No acknowledgement, I said hello 2 times and nothing. 8 minutes goes by and another car pulls in the other lane,their order was taken then we were finally acknowledged. I tried explaining my frustration after placing my order. I politely explained our wait time and frustration with which she replied " it wasn't her fault because she cant hear the beep letting her know we were there so we should just get over it!" The lady (wearing no name tag) said "SHE was the GM and wasn't going to service us because SHE wasn't going to be disrespected". Again, I tried explaining how long we sat and the car that had just pulled up got their order taken before she acknowledged us she then began cussing at us and saying she wouldn't serve us! Thus is the 4th time we have had an issue with this particular woman, if she isn't there everything goes wonderful! The employees have even made statements to me about her abusive attitude towards them and other customers one said " it's another one of those days!, we all prayer when we know she is working her mood is good or we all pay the price!" To which o replied " you can report her" she said "oh no she will make you pay for that to the point you quit or she finds a reason to fire you and it's your fault ". I. Such a small town most customers are frequent. You would think they would work hard to have better customer service! They have officially lost our business!
Kenneth Finnen
Service is awful and
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: McDonald's Double Cheeseburger Extra Value Meal
I travel all over the USA and have eaten at many McDonalds...
Best McDonakd's in the USA right here! Your employees are fabulous!
The high level of customer service, order accuracy, smiles, help with the details of condiments and what is included in the big breakfast, utensils, napkins, jam, nothing was left out of my drive thru order!
Thank you for such a great restaurant experience on my trip today!
Atmosphere: 5
Food: 5
Service: 5
Every time I come there and order fries, the boxes are never full. I ordered a large fry and it looks like a small and it's not fresh and hot. For the amount of money the food cost, the least yall could do is fill the boxes up.
Atmosphere: 2
Food: 1
Service: 2
I always have to call over a worker to get my order or they never ever come. Save you and yo kids trouble and go to the drive through.
Atmosphere: 4
Service: 1
Order was incorrect and missing items.
Food: 3
Service: 1
Ordered 2 quarter pounder meals. It took over 30 minutes to get my food. The cashier was so rude and disrespectful. The only food they was trying to get out was the drive through. STOP HIRING DISRESPECT RUDE CHILDREN TO RUN YOUR BUSINESS!!!!
Atmosphere: 1
Food: 2
Service: 1
Sitting in the drive thru 25 mins so far for nuggets for my kids. Takes about 3 and half mins to cook. Please do better.
Food was good. The "server" didn't bring our food. She just called it out in a rude manner. We were the only ones in the store and drive through was empty. It wasn't busy at all! We normally get our food brought to us, but not this time! Y'all get this fixed! The workers were all laughing and playing around in the kitchen area while dirty tables in the dining area.... Very sad to see this new store ran this way. Guess we'll see the roaches come in next like at the old McDonald's. ??
Atmosphere: 1
Food: 3
Service: 1
When the food is right it's great but very rare thing. Old McDonald's was 10 times better.
Atmosphere: 1
Food: 3
Service: 1
Food is always fresh and hot every time that we go! Thanks Centreville McDonald's! ??
Atmosphere: 3
Food: 5
Service: 5
This is the 2nd time I ordered something and it charged my card twice. Staff is always rude too
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Definitely better since the location move. However system seems to go down along especially a couple hours prior to closing
Definitely better since the location move. However system seems to go down along especially a couple hours prior to closing
The employees that work there are rude and Liars I set a interview on Friday at 3:30 when I got there they told me that the manager wasn't there I got to have to come back tomorrow by 2:00 so that's what I did it was Saturday and then they told me that they were packed there was a lot of people ordering from them and they told me to come back tomorrow I came back tomorrow which is today Sunday just for them to tell me that they don't do interviews on weekends and then they were telling me that they told me that they don't do interviews on weekends I just knew about that today Sunday nobody told me that they only do job interviews on weekdays and then these three very rude ladies we're saying that like I was only able to work on weekends cuz I have school and I'm in the Band meanwhile there is three kids my age I am 16 years old all three of those other kids that work at McDonald's go to my school and also one is in the band as well like me but I can't work there people here are very rude and they should not be working there I have been lied to a 16 year old child has been lied to by grown adults that don't even have good manners this is sad and they need to do something about it.
Atmosphere: 2
Food: 3
Service: 1
Every weekend we go and order the same thing. This particular day 2/25 we pull in drive through wait for 5 cars to place orders. When it was our turn we were the only car left. No acknowledgement, I said hello 2 times and nothing. 8 minutes goes by and another car pulls in the other lane,their order was taken then we were finally acknowledged. I tried explaining my frustration after placing my order. I politely explained our wait time and frustration with which she replied " it wasn't her fault because she cant hear the beep letting her know we were there so we should just get over it!" The lady (wearing no name tag) said "SHE was the GM and wasn't going to service us because SHE wasn't going to be disrespected". Again, I tried explaining how long we sat and the car that had just pulled up got their order taken before she acknowledged us she then began cussing at us and saying she wouldn't serve us! Thus is the 4th time we have had an issue with this particular woman, if she isn't there everything goes wonderful! The employees have even made statements to me about her abusive attitude towards them and other customers one said " it's another one of those days!, we all prayer when we know she is working her mood is good or we all pay the price!" To which o replied " you can report her" she said "oh no she will make you pay for that to the point you quit or she finds a reason to fire you and it's your fault ". I. Such a small town most customers are frequent. You would think they would work hard to have better customer service! They have officially lost our business!
Service is awful and
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: McDonald's Double Cheeseburger Extra Value Meal
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