It is the nasties place. Butler Alabama needs a new one!!!!!!! It is 50 years old. Full of mold and asbestos ??????
Glenda McHenry
I have ate churches in Butler many times before but today I got a taste of what everyone was talking about! The employee taking drive threw is very rude to customers. I will drive out of town if I must have chicken from churches! Apparently she is rude to a lot of people because I have heard many others complain about her and they also refuse to eat there. She needs to be let go or put in the back to cook. She shouldn’t be handling customers.
Janice Williams
It was nasty and will never eat there again
perry havard
Always a good place to get a quick sandwich and something to drink. Drive through person was very nice and efficient.
Jennifer Bolden
My food is always hot and ready and service is ok sometimes ?
Hilary Underwood
Absolute worst drive through experience I've ever had in my entire life. We were so excited to try Church's Chicken for the first time since we are out of state. The drive through employee kept pushing us to hurry up with our order saying "she was on a timer and we can come inside" even though we ALREADY gave her our order.It started with us pulling upto the menu and speaker; a car of three people and looking at the menu while we were greeted as normal through a drive through.We did not even have 30 seconds to scan the menu until the employee scolded us when we asked for 'just a minute,' saying that she is "on a timer and we can't order through the drive through and one car is behind us."Mind you, it's a closed drive through so even if we followed her directions we would be STUCK in the drive through between the car ahead and the one car behind.Absolutely rude and kept pushing us. We didn't even get to order a drink for all of us, we didnt even get a receipt with our items to double check what we ordered, we only got the signed credit card slip receipt.I understand being "busy", but there was only one car behind us and we did not take ANY time to order our food. I work in the service industry and I'm appalled.The food was fair, but the service was absolutely horrendous.This Church's Chicken needs employee service training because that entire interaction felt hostile.Receipt Info:12/21/21 12:58:10Merchant ID #5080Term#0005store: 1754ref: 0015Transaction ID: 581355682903350She said that her name is Pam B.
Linda Jackson
Everything was good, fresh we loved our meal
James Brannan
Order was wrong and didn't realize it until further down the road
Donna Marie
Horrible! Tried the "new chicken sandwich" and it was absolutely horrible. A bucket of mayo and hard over cooked piece of chicken. When I buy food I expect to get my monies worth...I wouldn't give 2 cents for this nasty garbage! Want a decent sandwich? Go to Hardees ? I wouldn't even give 1 star but there's no other option.
Always busy, but worth the wait. Butler's Church's has great folks and the food is great. Love honey biscuits!
Amy Gardner
There food is not all that and there employees are more than prejudice and rude as hell
Camryn Busby
Always really good food! Love the chicken sandwiches but last time I bought one, it was obviously overcooked. Half of the sandwich was hard and so much mayo I couldn't finish it. Everything else is amazing besides the customer service.
Jana Bonner
Pitiful customer service. Not to mention aiding in endangering their customers lives while they're there spending their hard earned money!! Do better Church's!
It is the nasties place. Butler Alabama needs a new one!!!!!!! It is 50 years old. Full of mold and asbestos ??????
I have ate churches in Butler many times before but today I got a taste of what everyone was talking about! The employee taking drive threw is very rude to customers. I will drive out of town if I must have chicken from churches! Apparently she is rude to a lot of people because I have heard many others complain about her and they also refuse to eat there. She needs to be let go or put in the back to cook. She shouldn’t be handling customers.
It was nasty and will never eat there again
Always a good place to get a quick sandwich and something to drink. Drive through person was very nice and efficient.
My food is always hot and ready and service is ok sometimes ?
Absolute worst drive through experience I've ever had in my entire life. We were so excited to try Church's Chicken for the first time since we are out of state. The drive through employee kept pushing us to hurry up with our order saying "she was on a timer and we can come inside" even though we ALREADY gave her our order.It started with us pulling upto the menu and speaker; a car of three people and looking at the menu while we were greeted as normal through a drive through.We did not even have 30 seconds to scan the menu until the employee scolded us when we asked for 'just a minute,' saying that she is "on a timer and we can't order through the drive through and one car is behind us."Mind you, it's a closed drive through so even if we followed her directions we would be STUCK in the drive through between the car ahead and the one car behind.Absolutely rude and kept pushing us. We didn't even get to order a drink for all of us, we didnt even get a receipt with our items to double check what we ordered, we only got the signed credit card slip receipt.I understand being "busy", but there was only one car behind us and we did not take ANY time to order our food. I work in the service industry and I'm appalled.The food was fair, but the service was absolutely horrendous.This Church's Chicken needs employee service training because that entire interaction felt hostile.Receipt Info:12/21/21 12:58:10Merchant ID #5080Term#0005store: 1754ref: 0015Transaction ID: 581355682903350She said that her name is Pam B.
Everything was good, fresh we loved our meal
Order was wrong and didn't realize it until further down the road
Horrible! Tried the "new chicken sandwich" and it was absolutely horrible. A bucket of mayo and hard over cooked piece of chicken. When I buy food I expect to get my monies worth...I wouldn't give 2 cents for this nasty garbage! Want a decent sandwich? Go to Hardees ? I wouldn't even give 1 star but there's no other option.
C.O.B's are great
Restaurantji Recommends
Always busy, but worth the wait. Butler's Church's has great folks and the food is great. Love honey biscuits!
There food is not all that and there employees are more than prejudice and rude as hell
Always really good food! Love the chicken sandwiches but last time I bought one, it was obviously overcooked. Half of the sandwich was hard and so much mayo I couldn't finish it. Everything else is amazing besides the customer service.
Pitiful customer service. Not to mention aiding in endangering their customers lives while they're there spending their hard earned money!! Do better Church's!
They only have drive thou so try he service good.