The Customer Service is awful on Center Point Parkway! I don't see the need in ordering cause they just give you anything!
Atmosphere: 1
Food: 2
Service: 1
dick frost
The girl called my number after being instructed to when she got the wrong person for my order then I asked for it to be remade and she just handed it to me and I had to call the store to get it remade
Atmosphere: 1
Service: 1
Rachel
The food isn't up to par, you wait forever, it feels like... probably won't be going back even though we love Captain D's, just not this location.
Atmosphere: 3
Food: 3
Service: 3
Larry Haywood
Not my first pick for sure, my Mother in law wanted to stop here. The woman working drive through either couldn't hear well or was just being rude but we gave her the benefit of the doubt. I'm not a big seafood lover but some family members love it.
Atmosphere: 2
Food: 3
Service: 2
Jerry Mays
Food was good. The staff are very rude.
Atmosphere: 3
Food: 5
Service: 2
Tonio
Slow. Clear your evening they are so slow. They don’t care slow.You would think well at least the food is fresh. NOT.. IDK what the 2 people are in there doing?? And why only 2??? The food wasn’t even for me I learned my lesson…23 minutes for one fish sandwich. 🤯 Things we do for our mother.
Atmosphere: 1
Service: 1
David
Real good spot, with clearly good quality food. Older gentleman at the drive through window was very brief and professional which was nice. Food came out somewhat quick, took a little while but the flavor and quality was worth it. Good stuff, will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Billy Baker
Why does the fish now taste like chicken????
Kandi
Will not ever eat there again. Food was very bad. Took a little long for our food, order correct. Staff very friendly inside. Cheesecakes were not good at at and were served to us warm- even though they were placed in a separate bag from our “warm “ food. They use all fake meat in the stuffed crab shells, and lobster bites. No seasoning on any of the food and the “spicy” version of my husbands plate was not at all spicy.. I even tried it and I have to mention that I am VERY SENSITIVE to spicy food and dislike it in general speaking and that his food was not spicy at all to me and also didn’t taste good as far as flavor/seasoning.
Showed up at 11:30 and they aren't even open. People are inside but no one answered the drive through. They have really gone down hill. Go to a different location
Atmosphere: 1
Food: 1
Service: 1
SIMPLY THE BEST
The food sucked its not the captain D's of the past. Drive threw rude
Atmosphere: 1
Food: 1
Service: 1
why are you looking at this
I waited in line 15 minutes for two '-2 piece meals and the add on shrimp. When I arrived home the shrimp was missing. I immediately call the store and the phone rang continuously. I guess they eventually took it off the hook to avoid hearing it ring. I will not visit this store again in the future.
Food: 2
Service: 2
Morgan Kenney
they were very rude and would not let me attend my interview. While i was waiting i seen a rat run across the floor carrying at piece of fish.
Atmosphere: 1
Food: 1
Service: 1
shanqualla Garrett
Have went on multiple occasions and employees have lied about being out of both spicy fish and tenders to avoid taking orders I came 30 Mins before close and they have done this multiple times it’s ridiculous
The Customer Service is awful on Center Point Parkway! I don't see the need in ordering cause they just give you anything!
Atmosphere: 1
Food: 2
Service: 1
The girl called my number after being instructed to when she got the wrong person for my order then I asked for it to be remade and she just handed it to me and I had to call the store to get it remade
Atmosphere: 1
Service: 1
The food isn't up to par, you wait forever, it feels like... probably won't be going back even though we love Captain D's, just not this location.
Atmosphere: 3
Food: 3
Service: 3
Not my first pick for sure, my Mother in law wanted to stop here. The woman working drive through either couldn't hear well or was just being rude but we gave her the benefit of the doubt. I'm not a big seafood lover but some family members love it.
Atmosphere: 2
Food: 3
Service: 2
Food was good. The staff are very rude.
Atmosphere: 3
Food: 5
Service: 2
Slow. Clear your evening they are so slow. They don’t care slow.You would think well at least the food is fresh. NOT.. IDK what the 2 people are in there doing?? And why only 2??? The food wasn’t even for me I learned my lesson…23 minutes for one fish sandwich. 🤯 Things we do for our mother.
Atmosphere: 1
Service: 1
Real good spot, with clearly good quality food. Older gentleman at the drive through window was very brief and professional which was nice. Food came out somewhat quick, took a little while but the flavor and quality was worth it. Good stuff, will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Why does the fish now taste like chicken????
Will not ever eat there again. Food was very bad. Took a little long for our food, order correct. Staff very friendly inside. Cheesecakes were not good at at and were served to us warm- even though they were placed in a separate bag from our “warm “ food. They use all fake meat in the stuffed crab shells, and lobster bites. No seasoning on any of the food and the “spicy” version of my husbands plate was not at all spicy.. I even tried it and I have to mention that I am VERY SENSITIVE to spicy food and dislike it in general speaking and that his food was not spicy at all to me and also didn’t taste good as far as flavor/seasoning.
Atmosphere: 3
Food: 1
Service: 5
The food was nice and hot.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Showed up at 11:30 and they aren't even open. People are inside but no one answered the drive through. They have really gone down hill. Go to a different location
Atmosphere: 1
Food: 1
Service: 1
The food sucked its not the captain D's of the past. Drive threw rude
Atmosphere: 1
Food: 1
Service: 1
I waited in line 15 minutes for two '-2 piece meals and the add on shrimp. When I arrived home the shrimp was missing. I immediately call the store and the phone rang continuously. I guess they eventually took it off the hook to avoid hearing it ring. I will not visit this store again in the future.
Food: 2
Service: 2
they were very rude and would not let me attend my interview. While i was waiting i seen a rat run across the floor carrying at piece of fish.
Atmosphere: 1
Food: 1
Service: 1
Have went on multiple occasions and employees have lied about being out of both spicy fish and tenders to avoid taking orders I came 30
Mins before close and they have done this multiple times it’s ridiculous
Atmosphere: 1
Food: 1
Service: 1
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