Dairy Queen Grill & Chill

16857 US-280, Chelsea
(205) 678-3110

Recent Reviews

Mario “Digital one” Powell

The lady at the drive thru window was not nice at all. I got 3 blizzard two of them were perfect. The 3rd one was half full I asked her two remake it and she was really angry she said a few words I didn't play attention to. So snatched it out of my hand and closed the window. I could hear her inside talking about getting us our food so we can get off her window.

Atmosphere: 1

Food: 5

Service: 1

Grace Tiller

amazing

R. McDole

I go here so much that most of the staff know my voice at the speaker LOL. They should sponsor me ? If definitely do commercials for them. It’s been rocky for this location but they are trying. I don’t want to see them go anywhere. I love their ice cream cones and the blizzardsParking: People don’t really dine in so it’s plentyKid-friendliness: They are sweet people and the ice cream is the bestWheelchair accessibility: Ready to roll into this place

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: York Cheesecake

Dayna Garry

Took a bit to get my food. Understood because of horrible weather. Gravy was watered down and tenders were really

Atmosphere: 3

Food: 2

Service: 3

Jeremy Pilkington

Great place to get a good ice cream .

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Banana Split, Sundaes

Jaci Young

Let me tell y'all tonight DQ knew what they was doing. We walked in they were busy with drive-thru orders and looked low staff but they got to us with in 2 minutes. They got our order ready in less than a minute in a half and got everything right. They we're so nice too. They knew what they was doing fr.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Crispy Chicken

Patricia Gordon

Under new general management and she is a DOLL! So sweet and kind. The experience she gave my daughter was precious. She even made sure to flip the blizzard upside down for her which she absolutely loved! We quit coming to this location due to poor service and nasty food but we will be returning soon! Freshest cheeseburger and fries I've gotten in years.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Crispy Chicken, Sundaes, Hot Fudge

Jaclyn Buterbaugh

Very disappointed. I ordered a 4 piece chicken basket, after opening it I noticed legit only 6 fries were in the basket and no bread. We asked the lady at the drive through, not very personable, if there was a mistake because of the lack of fries as well as no toast. Before I could even finish my statement she takes the basket back throws bread with butter and more fries in then shuts the window.

Atmosphere: 1

Food: 1

Service: 1

L curran

Terrible customer serviceFood was very

Food: 1

Service: 1

Darryl Burton

I would have liked to have offered an opinion on the food but after standing at the register for a solid ten minutes without being acknowledged, we left. We didnt get bad service, we got none at all. No hello, be right with you, no nothing.

Ryan Warmack

Food was cool and greasy, all of it had a fish after taste. Service was polite but not prompt. Food was delivered with out the requested sauce for chicken fingers but was rectified in time.

Atmosphere: 3

Food: 2

Service: 3

Randy B.

A 1 star because I can't go lower! Stopped by here for lunch just after 11 today. Was handed cold food at the drive in window, plus made me wait! I waited on cold food! Horrible food,horrible service!!!!!

Teakeyman

Been to this location a few times and when here the staff has been nothing but professional showing warmth and kindness when taking care of our orders. Today was no exception. The order came out in no time and we thoroughly enjoyed both our food and experience. You can get ice cream anywhere, but with gracious and kind staff it makes this experience truly unforgettable. I would highly recommend this place to anyone looking for a meal, or simply an ice cream treat. Thank you DQ!! ?

Atmosphere: 5

Food: 5

Service: 5

Patricia Carden

There were 5 cars in the drive thru. So I went in. Two employees. Neither of which even acknowledged I was there. After 10 minutes another customer came in who had been in the drive thru. No one acknowledged her presence either. After 10 more minutes we both left. Only drive thru orders were being taken. Very disappointing. Whoever is managing this Dairy Queen leaves a lot to be desired. Maybe a change is needed.

Atmosphere: 1

Service: 1

Kelley Harper

Drive thru lady is very rude everything I go there!!!! She just seems to hate her job! Food is always great tho!

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: Chili Cheese Dog, Banana Split, Sundaes

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