Ive been a regular customer of this location for over 12 years. but now thatyou cant call any of their locations to place an order over the phone anymore and get directed to their website to place an online order. which i tried but if you do that you have to pay online only. no option to pay in person. so if a person wants to pay on cash thats not an option online at all. so im gonna be making different dinner arrangements tonight and going forward. sad because this place used to be friendly and good.
Sam Graham
TERRIBLE CUSTOMER SERVICE!!!We ordered 2 large pizzas, 1 order of cheese sticks, and one large 2 liter. Pay for the full order over the phone with CC. Drive 30 minutes to pick up the meal and realized I forgot to order extra sauces. Walked in and asked the cashier for 10 extra sauces. He proceeds to ring them up for $0.50 a piece. (Which is crazy high for tiny sauces but that’s not where the conflict arose). Reached in my pocket and handed the cashier a $100 bill. He complained and said I must spend a minimum of $30 to pay with a 100. He proceeded to tell me to use my credit card (which I didn’t have with me). I told him I just spend over $40 on my meal, and asked why he couldn’t just give me the sauces. He said it was MANAGER POLICY and that he was not allowed. There was not a manager on duty… He refused to take my $100 bill… This is the type of customer service that ruins a business.
Service: 1
Teakeyman Productions
One of the best restaurants in Chelsea! The pepperoni pizza is not only a great price but it tastes amazing! Definitely recommend stopping
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
Bruce Lazarus
Way over-priced with small portions. Mediocre food at best.
Atmosphere: 2
Food: 2
Service: 2
brad shelton
I just like this place.Dietary restrictions: Gluten free menu as well.
Atmosphere: 4
Food: 4
Service: 4
Cathy Chesser
We usually order online. My husband and daughter love the Supreme Calzon. They are so large and full of meats and cheese that it's dinner one night and lunch the next day and still leftovers ?. Kenny's ordered calzons from other Italian restaurants and Sanpeggio's is his favorite. I have a sensitivity to wheat. So, I order the Gluten free Hawaiian pizza. I really love the crust and the smoked ham and pineapple is amazing.I haven't had problems with cross contamination and we have eaten a few pizzas since finding out that they carry gluten-free.
Atmosphere: 4
Food: 5
Service: 5
Jeannie Johnson
Loved the one in hoover now the one on 280. Everything was excellentWheelchair accessibility: Has handicapped parking and ramp near the door. Plus workers will carry out for you
We enjoy the food that was cooked at the finest.Quality of the food was so good!!The people were very helpful and are very much appreciated! May the best of luck be with you.And you played my favorite music from Ed Sheeran perfect!!Parking: It was easy and accessibleKid-friendliness: They were very friendly and understanding
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
魏孔仁
Personally, I like the feel and look of this place.The food is excellent. I like the service here. Thank you so much fir the hospitality. I am greatful.
Atmosphere: 5
Food: 5
Service: 5
lisa Alexander
Spaghetti noodles were overcooked. The meatballs were burnt and not even enough sauce to cover the noodles. I don't know what happened to this place, but with tip it was over $40. Won't be
Ive been a regular customer of this location for over 12 years. but now thatyou cant call any of their locations to place an order over the phone anymore and get directed to their website to place an online order. which i tried but if you do that you have to pay online only. no option to pay in person. so if a person wants to pay on cash thats not an option online at all. so im gonna be making different dinner arrangements tonight and going forward. sad because this place used to be friendly and good.
TERRIBLE CUSTOMER SERVICE!!!We ordered 2 large pizzas, 1 order of cheese sticks, and one large 2 liter. Pay for the full order over the phone with CC. Drive 30 minutes to pick up the meal and realized I forgot to order extra sauces. Walked in and asked the cashier for 10 extra sauces. He proceeds to ring them up for $0.50 a piece. (Which is crazy high for tiny sauces but that’s not where the conflict arose). Reached in my pocket and handed the cashier a $100 bill. He complained and said I must spend a minimum of $30 to pay with a 100. He proceeded to tell me to use my credit card (which I didn’t have with me). I told him I just spend over $40 on my meal, and asked why he couldn’t just give me the sauces. He said it was MANAGER POLICY and that he was not allowed. There was not a manager on duty… He refused to take my $100 bill… This is the type of customer service that ruins a business.
Service: 1
One of the best restaurants in Chelsea! The pepperoni pizza is not only a great price but it tastes amazing! Definitely recommend stopping
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
Way over-priced with small portions. Mediocre food at best.
Atmosphere: 2
Food: 2
Service: 2
I just like this place.Dietary restrictions: Gluten free menu as well.
Atmosphere: 4
Food: 4
Service: 4
We usually order online. My husband and daughter love the Supreme Calzon. They are so large and full of meats and cheese that it's dinner one night and lunch the next day and still leftovers ?. Kenny's ordered calzons from other Italian restaurants and Sanpeggio's is his favorite. I have a sensitivity to wheat. So, I order the Gluten free Hawaiian pizza. I really love the crust and the smoked ham and pineapple is amazing.I haven't had problems with cross contamination and we have eaten a few pizzas since finding out that they carry gluten-free.
Atmosphere: 4
Food: 5
Service: 5
Loved the one in hoover now the one on 280. Everything was excellentWheelchair accessibility: Has handicapped parking and ramp near the door. Plus workers will carry out for you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme, Cheese Pizza, Italian, Sausage, Greek Salad, Tossed Salad, Meatball Sub, Italian Sub, Cheese Bread
Pizza was horrible.
Atmosphere: 1
Food: 1
Service: 1
Great serviceParking: Great parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Toppings
Classic Italian atmosphere with the perfect cheese to pizza ratio!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Friendly people and no wait
Atmosphere: 5
Food: 5
Service: 5
Chicken Alfredo was excellent!!!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Greek Salad
We enjoy the food that was cooked at the finest.Quality of the food was so good!!The people were very helpful and are very much appreciated! May the best of luck be with you.And you played my favorite music from Ed Sheeran perfect!!Parking: It was easy and accessibleKid-friendliness: They were very friendly and understanding
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
Personally, I like the feel and look of this place.The food is excellent. I like the service here. Thank you so much fir the hospitality. I am greatful.
Atmosphere: 5
Food: 5
Service: 5
Spaghetti noodles were overcooked. The meatballs were burnt and not even enough sauce to cover the noodles. I don't know what happened to this place, but with tip it was over $40. Won't be
Food: 2