We ordered a veggie delight sandwich along with three other sandwiches through the app on 2!separate orders for pickup but the issue was for the veggie delight sandwich because we chose MORE on the options for veggies. We arrived at 6:20 with no one waiting but when we arrived past the pickup time of 6:10, the person was still not done making our order. Order # 48906FD7-40 date June 5 Served by: 999997 Traveling back home so did not open sandwich until later but highly disappointed to find order sandwich had even less than a normal amount of the veggies that you request in person. It was rush job and very sloppy and no one answered the store phone when we called later to give feedback. Our other two sandwiches were roast beef and ham with very different toppings and she got both of those mixed up with only the fourth sandwich being correct.
Susan Boudreaux
The subway sandwich has barely any meat and you have to get them for more toppings. Plus, they charge a dollar more than the other subway. DONOT WASTE YOUR MONEY
Atmosphere: 2
Food: 2
Service: 2
Tiffany White
Manager meanest woman I've ever experienced. Balling up her fist, sighing, talked w/ a horrible rude attitude. I ask for the manger & she laughed at me & I explained why & she laughed again. Then I asked for the complaint # & she wouldn't give it to me
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Rotisserie-Style Chicken
Patrick Sherrod
Order a hot sub on the app and they did not follow any instructions I requested. I have a uncut footlong. I thought they teach you how to read in elementary ?. Jersey Mike's from now on
Atmosphere: 4
Food: 1
Service: 1
Jacob King
Food is great, but service is poor, Tanya is fast but inefficient with making sandwiches. I get it if there are several people but no one was in the line. I've gotten food here many times and it is always the same, I'm almost to a point to not go in and order if I see her behind the counter. Good sandwiches but not great service.
Atmosphere: 1
Food: 4
Service: 1
Thomas Beach
The score was clean the food was good the service was fast and friendly I recommend
Atmosphere: 3
Food: 4
Service: 3
Jacob Beach
The score was clean the food was good the service was fast and friendly I
Atmosphere: 3
Food: 4
Service: 3
audrey taylor
I placed an online order on 5/24/23 and when I went to pick the order up, the store was closed unexpectedly due to a staff emergency. I reached out to the owner who said I would be refunded, and thanked me for being understanding. A week later, no refund. I reached out again asking about my refund, and was told they would put the money back on my card. Another week goes by and I reach out AGAIN. No response from the owner and still no refund. Very unprofessional
Coraline Robinson
Best place
Atmosphere: 5
Food: 5
Service: 5
Tammy M
Lady very rude , she do not allow you to say what u want, she rush the entire time I was taking, Tuna not good. The way she look at you, like hurry up, I was the only customer..
The employees were excellent. One in particular, Michael, made sure we were taken good care of while letting a trainee learn by doing. Very sweet! The food was fresh and delicious, too.
Sarah Marlene Bailey Smith
Thank you to Chelsea Subway and especially Erica for providing our Forest Oaks Elementary teachers and staff with some outstanding cookies to give just the right kind of sweet closure to their back to school lunch today! The FOES PTO appreciates you and your support! 🌳❤️
John Hawkins
Tanya needs to check her attitude, rushing people through the line and just throwing sandwiches together
Sethe
Looked like two 16 year olds running the whole store by themselves. Kept giving sassy side eyes to each other. These guys didn't know how to make anything on the menu. Which is like basic training for any restaurant. It felt like going to mcdonald's, ordering a big mac, and then having the employee ask you every little ingredient that goes on a Big Mac because they don't know. I understand if it was an employee in training, but these two were clearly considered competent enough to run a store by themselves. Not going here again.
Marie Johnson
I've been going to this subway for years! I will not eat there unless certain employees are working. One in particular I think her name is Karen or Kari, she is always so friendly, and makes the best sandwiches. I had the pleasure of having a short conversation with her one day. She is amazing person and Great at her job. Highly recommend having her make your sandwiche. I always leave with a smile after seeing her
We ordered a veggie delight sandwich along with three other sandwiches through the app on 2!separate orders for pickup but the issue was for the veggie delight sandwich because we chose MORE on the options for veggies. We arrived at 6:20 with no one waiting but when we arrived past the pickup time of 6:10, the person was still not done making our order. Order # 48906FD7-40 date June 5 Served by: 999997 Traveling back home so did not open sandwich until later but highly disappointed to find order sandwich had even less than a normal amount of the veggies that you request in person. It was rush job and very sloppy and no one answered the store phone when we called later to give feedback. Our other two sandwiches were roast beef and ham with very different toppings and she got both of those mixed up with only the fourth sandwich being correct.
The subway sandwich has barely any meat and you have to get them for more toppings. Plus, they charge a dollar more than the other subway. DONOT WASTE YOUR MONEY
Atmosphere: 2
Food: 2
Service: 2
Manager meanest woman I've ever experienced. Balling up her fist, sighing, talked w/ a horrible rude attitude. I ask for the manger & she laughed at me & I explained why & she laughed again. Then I asked for the complaint # & she wouldn't give it to me
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Rotisserie-Style Chicken
Order a hot sub on the app and they did not follow any instructions I requested. I have a uncut footlong. I thought they teach you how to read in elementary ?. Jersey Mike's from now on
Atmosphere: 4
Food: 1
Service: 1
Food is great, but service is poor, Tanya is fast but inefficient with making sandwiches. I get it if there are several people but no one was in the line. I've gotten food here many times and it is always the same, I'm almost to a point to not go in and order if I see her behind the counter. Good sandwiches but not great service.
Atmosphere: 1
Food: 4
Service: 1
The score was clean the food was good the service was fast and friendly I recommend
Atmosphere: 3
Food: 4
Service: 3
The score was clean the food was good the service was fast and friendly I
Atmosphere: 3
Food: 4
Service: 3
I placed an online order on 5/24/23 and when I went to pick the order up, the store was closed unexpectedly due to a staff emergency. I reached out to the owner who said I would be refunded, and thanked me for being understanding. A week later, no refund. I reached out again asking about my refund, and was told they would put the money back on my card. Another week goes by and I reach out AGAIN. No response from the owner and still no refund. Very unprofessional
Best place
Atmosphere: 5
Food: 5
Service: 5
Lady very rude , she do not allow you to say what u want, she rush the entire time I was taking, Tuna not good. The way she look at you, like hurry up, I was the only customer..
Restaurantji Recommends
The employees were excellent. One in particular, Michael, made sure we were taken good care of while letting a trainee learn by doing. Very sweet! The food was fresh and delicious, too.
Thank you to Chelsea Subway and especially Erica for providing our Forest Oaks Elementary teachers and staff with some outstanding cookies to give just the right kind of sweet closure to their back to school lunch today! The FOES PTO appreciates you and your support! 🌳❤️
Tanya needs to check her attitude, rushing people through the line and just throwing sandwiches together
Looked like two 16 year olds running the whole store by themselves. Kept giving sassy side eyes to each other. These guys didn't know how to make anything on the menu. Which is like basic training for any restaurant.
It felt like going to mcdonald's, ordering a big mac, and then having the employee ask you every little ingredient that goes on a Big Mac because they don't know. I understand if it was an employee in training, but these two were clearly considered competent enough to run a store by themselves.
Not going here again.
I've been going to this subway for years! I will not eat there unless certain employees are working. One in particular I think her name is Karen or Kari, she is always so friendly, and makes the best sandwiches. I had the pleasure of having a short conversation with her one day. She is amazing person and Great at her job. Highly recommend having her make your sandwiche. I always leave with a smile after seeing her
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