It was crowded, so the service was a little slow, but the food was great. It's only crowded because it's good!
Brooke East
Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Katherine Connell
Tonight December 31, 2024 I was served the Hamburger Steak plate with green beans and cold slaw. The biscuit was the best I've ate in a very long time. I came in 4th at the cookout back in 2004. The flavor was Moms. Thank you. They were short of help. 10 is what I give them.
Janet Autrey
Best biscuits in town. Love them.
Atmosphere: 5
Food: 5
Service: 5
SlimyPickle
My experience was terrible today 10/23/2024 at approximately 5:30a. Went through the drive-through and started off with the steak biscuit combo, then changed my mind and asked for the ultimate bacon sandwich with a large dr pepper and large hashbrowns. We'll they didn't ring up the hashbrowns, and I ended up going inside to get this corrected, and when I tell they little Ole lady, I think her name is Judy (I could be wrong) this dude comes around the corner after serving another customer being rude with her and tries to be rude with me. Now im a pretty paid back, but I don't take to kindly to be cause I'll speak up for myself and let you know that you're in the wrong. Anyways, the dude tries telling me I'm wrong and getting loud about it, and I had to repeat myself multiple times that if "you wasn't so high you would've heard me the first time" and then he pretty pushes the lady that was trying to ring the hashbrowns up and just says give them to him and walks away mumbling. That is completely uncalled for and unprofessional and if that's the way he treats customers I pray the coworkers. I know if he was under my employment his ass would be gone because I don't want anyone like that working for me.
Atmosphere: 1
Service: 1
Peggy Roper
The size of the chicken tenders is ridiculously small. Not enough for a child, much less an adult.
Sonja Smith
In line and service is horrible. Waited 30 minutes to order
Service: 1
charles lambert
same problem in every fast food chain, 1 minutes isn't fast food
Jack's food is the best, but they really struggle with finding people to work and it stresses out all of the other employees and even leads to them closing the lobby at times.
Food: 4
Service: 4
Recommended dishes: Mashed Potatoes with Gravy, Biscuits & Gravy
John Long
Best Fast Food with best down to earth employees
Atmosphere: 5
Food: 5
Service: 5
Candice Morrow
Never do I complain considering I'm in fast food industry as well but, this was absolutely laziness . Cole slaw not even mixed nor cold tasted like just lettuce then no napkins no silverware and drive thru kid was rude idk how y'all are making it but you may want to change shift leaders or role models there because someone is slacking !
Atmosphere: 1
Food: 3
Service: 1
Connie Patrick
The pork chop biscuits were so good.
Food: 5
Service: 5
Ladymusicc
Great food. Friendly service. Definitely will come back when i pass through this area.
Parking: Different spots that offered shade. In case you wanted to eat in your car. Like we sometimes do.
It was great 10/10!
Ordered online.
It was crowded, so the service was a little slow, but the food was great. It's only crowded because it's good!
Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Tonight December 31, 2024 I was served the Hamburger Steak plate with green beans and cold slaw. The biscuit was the best I've ate in a very long time. I came in 4th at the cookout back in 2004. The flavor was Moms. Thank you. They were short of help. 10 is what I give them.
Best biscuits in town. Love them.
Atmosphere: 5
Food: 5
Service: 5
My experience was terrible today 10/23/2024 at approximately 5:30a. Went through the drive-through and started off with the steak biscuit combo, then changed my mind and asked for the ultimate bacon sandwich with a large dr pepper and large hashbrowns. We'll they didn't ring up the hashbrowns, and I ended up going inside to get this corrected, and when I tell they little Ole lady, I think her name is Judy (I could be wrong) this dude comes around the corner after serving another customer being rude with her and tries to be rude with me. Now im a pretty paid back, but I don't take to kindly to be cause I'll speak up for myself and let you know that you're in the wrong. Anyways, the dude tries telling me I'm wrong and getting loud about it, and I had to repeat myself multiple times that if "you wasn't so high you would've heard me the first time" and then he pretty pushes the lady that was trying to ring the hashbrowns up and just says give them to him and walks away mumbling. That is completely uncalled for and unprofessional and if that's the way he treats customers I pray the coworkers. I know if he was under my employment his ass would be gone because I don't want anyone like that working for me.
Atmosphere: 1
Service: 1
The size of the chicken tenders is ridiculously small. Not enough for a child, much less an adult.
In line and service is horrible. Waited 30 minutes to order
Service: 1
same problem in every fast food chain, 1 minutes isn't fast food
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Jack's food is the best, but they really struggle with finding people to work and it stresses out all of the other employees and even leads to them closing the lobby at times.
Food: 4
Service: 4
Recommended dishes: Mashed Potatoes with Gravy, Biscuits & Gravy
Best Fast Food with best down to earth employees
Atmosphere: 5
Food: 5
Service: 5
Never do I complain considering I'm in fast food industry as well but, this was absolutely laziness . Cole slaw not even mixed nor cold tasted like just lettuce then no napkins no silverware and drive thru kid was rude idk how y'all are making it but you may want to change shift leaders or role models there because someone is slacking !
Atmosphere: 1
Food: 3
Service: 1
The pork chop biscuits were so good.
Food: 5
Service: 5
Great food. Friendly service. Definitely will come back when i pass through this area.
Parking: Different spots that offered shade. In case you wanted to eat in your car. Like we sometimes do.
Atmosphere: 5
Food: 5
Service: 4
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