McDonald's
2250 7th St S, Clanton
(205) 755-8411
Recent Reviews
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screw you guys i wanted a mc chicken but i did not get one
Atmosphere: 1
Food: 2
Service: 1
When did mcdonalds start costing 17 dollars for lunch?
Atmosphere: 3
Food: 4
Service: 3
Its McDonald's.
Atmosphere: 3
Food: 4
Service: 2
Great service as usual.
Atmosphere: 5
Food: 5
Service: 5
Every single time you come here, they pull you to a drive thru spot and make you wait forever. Its suppose to be fast food, the only thing fast here is how fast they pull you up to wait.
Is was good
Nice and friendly! Great stop for your kids’ meals.
Atmosphere: 5
Food: 5
Service: 5
Clean and friendly. Long wait times due to being a on/off the ramp restaurant. And if you look at my attached photo you can see that even @pandaexpress approves!!
Atmosphere: 4
Food: 4
Service: 4
They forgot an item, but when I went back, they not only replaced it, but gave me a refund and fries, too
Food: 4
Service: 5
Food was good. I do not like self service. Tables were not to clean.
Atmosphere: 2
Food: 5
Service: 2
Restaurantji Recommends
Was so very quick. I was pleased
Atmosphere: 5
Food: 5
Service: 5
Needed my morning coffee. It was hot and fresh and was the best part of waking up.
Customer service alone is hard to find anywhere anymore, much less good or even great customer service. But I promise you will find that great customer service here! When I placed my order through the app and pulled in to the curbside parking, I wasn’t intending to spend my next 20 minutes there. I did finally get my order and the young lady that brought it out was very kind but I still felt I should call to voice my frustration, simply aiming for the problem to be brought to light so maybe it won’t happen again. (I should add here that I dropped my latte as I was getting home. But the couple of sips I did have of it were awesome!!!)when I called I expected to get the same treatment I get from everyone… subpar and treated as if they are irritated that I even called, “How DARE you ask me to do my job today!”. But that was NOT the case AT ALL!!!! I spoke with the manager, Amy who greeted me In the kindest way possible, and genuinely listened to what I had to say. To my surprise, there was no Interruptions or arguments, she just listened. After voicing my frustration, I then added that I did drop my latte on the ground at home and would appreciate if you would just make me another one. I would be there soon to pick it up. Not only did she make me a new drink, but she also refunded me. I tried to refuse the refund by she simply Wouldn’t have it any other way.
This is the best customer service in my opinion because human error is going to happen. Especially when you get teams of people trying to work together. How this was handled simply can’t be beat. I would return here every time. I’m there visiting my parents just because I know NO MATTER WHAT It’s going to be great whether human error comes into play or not. It’s hard to be good at customer service. Amy and everyone there with Amy deserves a pat on the back for the hard work and for keeping good customer service alive! Thank you for a wonderful coffee and a wonderful experience with McDonald’s!
Atmosphere: 5
Food: 5
Service: 5
Can't believe you advertise selling breakfast in the south and not have biscuits and gravy.
Bad experience, received wrong food. And Tea was like water.
Atmosphere: 2
Food: 2
Service: 2
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