McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
6501 Interstate Ln, Cottondale
(205) 507-0700

About McDonald's

McDonald's is a mixed bag for customers. While the mobile order and curbside delivery service is impressively fast, and staff can sometimes be courteous, other visits can be marred by rude employees and an unclean restaurant environment. The drive-thru experience can be disappointing, with reports of incorrect orders and misunderstandings about simple requests, like a PLAIN MCCHICKEN SANDWICH. Additionally, the restaurant has been noted for being unorganized, especially during busy times, leading to long waits and missing items from orders. However, there are also positive experiences, with some visits being described as the best ever, highlighting great service from staff members like Jim and Ken.

Customers' Favorites

McDonald's Reviews

2.7
247 ratings
Restaurantji Rating
5
26%
4
7%
3
9%
2
9%
1
49%
Food
3.0
Atmosphere
2.7
Service
2.8

Share your opinion about McDonald's

Restaurantji Rating

Awful employees who are racist. Employees love using the GD word and cussing customers out. They hate working there and make it apparent. The owner should really reevaluate who they hire there. This place is crappy.

This place sucks!!! The line is always long, I sat in the drive through for about 5 minutes, still no one said anything! This isn’t the first time!
Do not go to this McDonalds!

Poor customer service! Pull in drive-thru, place order cashier laughs to inform me what they do not have and spoke very street. Responded by saying, “we ain’t got, what we go tho and naw it don’t work’. Orientation & training please ‼️

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Hours

Monday 5AM - 11PM
Tuesday 5AM - 11PM
Wednesday 5AM - 11PM
Thursday 5AM - 11PM
Friday 5AM - 11PM
Saturday 5AM - 11PM
Sunday 5AM - 11PM
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