I love Wendy's, was always a Wendy's over McDonald's fan. But every single time I go to this location, the frosty machine has been down. They don't answer their phones when I call ahead and want to know if they have it up or not. They also don't seem to care very much about customers currently. Hope it changes soon.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy's Fresh-Made Salads, Jr Bacon Cheeseburger
Meta Lisa
Always double check your food! They don't really seem to listen to customer requests and miss stuff all the time.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Dave's Single
terry mints
It was okay i guess the 5 dollar bags are worth
Atmosphere: 3
Food: 3
Service: 2
Cheyann Dapo
No one was at the, Fries were undercooked, got a chicken sandwich and asked for no lettuce and they gave me no bun and lettuce as the bun. Overall experience was disappointing.
Atmosphere: 1
Food: 1
Service: 1
Ashley Hesterman
We walk in and I almost fell. The floors were extremely slippery…like oily slippery…not just wet. We had to use a computer to order our food. No one was at the checkout counter. Went to pickup food at other counter to be informed that they only had diet soda available for our drinks. We were from out of town and not familiar with the area and were also in a time crunch or we’d have left this place.
Atmosphere: 1
Food: 3
Service: 1
Taylor Hazelwood
Terrible experience, very rude people, no one using gloves, took 50 minutes to get our order just for it all to be wrong. Don’t come here.
Atmosphere: 1
Food: 1
Service: 1
J Ward
Waited in the drive thru for about 10 mins to be told over the speaker that it was broke, to come in side. So I drove around and went inside. The lady standing close to the kitchen with the drive thru head set on looked up from her phone and said that I had to use the computer and refused to take my order and went back to her phone. So we left without anything.
Atmosphere: 1
Food: 1
Service: 1
kempi kahlan
night crew sucks i was stuck in line for 30 minutes and my food was cold and they forgot my fries. when i asked for ranch this white middle aged women with short dark hair was rude to me and acted like i was dumb for asking. once again i was stuck in the line for 30 minutes lol?
Atmosphere: 1
Food: 1
Service: 1
kute stud
It was the fasted hard bread service for a 4f4 I guess it's all in what you pay for to be fresh! But the kicker is you have employees standing around and talking other things instead of The freshness of your restaurant food I don't get it. I want my money back.
Atmosphere: 1
Food: 1
Service: 2
Phil French
This store has declined drastically over the last few years. Poor management to poor quality product.
I ordered on door dash you guys confirmed it then was closed early apparently as I can see on your open
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Spicy Chicken Sandwich, French Fries
austin r
Dude making burgers was not wearing gloves. ? #
Atmosphere: 1
Food: 1
Service: 1
Cody Marshall
Got whole order wrong after waiting forever.
Atmosphere: 1
Food: 1
Service: 1
Je Summers
Was told I couldn't order at the counter,but the kiosk wouldn't let me order. The fries were cold and soggy. I'm done with Wendy's in dalevile al.
Atmosphere: 2
Food: 2
Service: 1
Desire Rosario
Went through the drive through during lunch. Ordered a big bacon classic meal. Checked the bag before I drove away, saw fries and a burger. Later driving, realized I was given a flat Dr. Pepper and a Junior bacon cheeseburger and since only had limited amount of time for lunch, couldn’t get it resolved. Not sure why I keep going back because this is a regular problem.
I love Wendy's, was always a Wendy's over McDonald's fan. But every single time I go to this location, the frosty machine has been down. They don't answer their phones when I call ahead and want to know if they have it up or not. They also don't seem to care very much about customers currently. Hope it changes soon.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy's Fresh-Made Salads, Jr Bacon Cheeseburger
Always double check your food! They don't really seem to listen to customer requests and miss stuff all the time.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Dave's Single
It was okay i guess the 5 dollar bags are worth
Atmosphere: 3
Food: 3
Service: 2
No one was at the, Fries were undercooked, got a chicken sandwich and asked for no lettuce and they gave me no bun and lettuce as the bun. Overall experience was disappointing.
Atmosphere: 1
Food: 1
Service: 1
We walk in and I almost fell. The floors were extremely slippery…like oily slippery…not just wet. We had to use a computer to order our food. No one was at the checkout counter. Went to pickup food at other counter to be informed that they only had diet soda available for our drinks. We were from out of town and not familiar with the area and were also in a time crunch or we’d have left this place.
Atmosphere: 1
Food: 3
Service: 1
Terrible experience, very rude people, no one using gloves, took 50 minutes to get our order just for it all to be wrong. Don’t come here.
Atmosphere: 1
Food: 1
Service: 1
Waited in the drive thru for about 10 mins to be told over the speaker that it was broke, to come in side. So I drove around and went inside. The lady standing close to the kitchen with the drive thru head set on looked up from her phone and said that I had to use the computer and refused to take my order and went back to her phone. So we left without anything.
Atmosphere: 1
Food: 1
Service: 1
night crew sucks i was stuck in line for 30 minutes and my food was cold and they forgot my fries. when i asked for ranch this white middle aged women with short dark hair was rude to me and acted like i was dumb for asking. once again i was stuck in the line for 30 minutes lol?
Atmosphere: 1
Food: 1
Service: 1
It was the fasted hard bread service for a 4f4 I guess it's all in what you pay for to be fresh! But the kicker is you have employees standing around and talking other things instead of The freshness of your restaurant food I don't get it. I want my money back.
Atmosphere: 1
Food: 1
Service: 2
This store has declined drastically over the last few years. Poor management to poor quality product.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
I ordered on door dash you guys confirmed it then was closed early apparently as I can see on your open
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Spicy Chicken Sandwich, French Fries
Dude making burgers was not wearing gloves. ? #
Atmosphere: 1
Food: 1
Service: 1
Got whole order wrong after waiting forever.
Atmosphere: 1
Food: 1
Service: 1
Was told I couldn't order at the counter,but the kiosk wouldn't let me order. The fries were cold and soggy. I'm done with Wendy's in dalevile al.
Atmosphere: 2
Food: 2
Service: 1
Went through the drive through during lunch. Ordered a big bacon classic meal. Checked the bag before I drove away, saw fries and a burger. Later driving, realized I was given a flat Dr. Pepper and a Junior bacon cheeseburger and since only had limited amount of time for lunch, couldn’t get it resolved. Not sure why I keep going back because this is a regular problem.
Atmosphere: 1
Food: 1
Service: 1