Just got gaslighted by the employees here. One of them cussed me out for asking why my order took almost 30 minutes. When I talked to the manager about it she said that did not happen because she did not hear it through the head set. When I tried to point out that he could have just turned it off so she did not hear, she asked the drive the employee if they heard him, she responded with laugh that she had not heard him cursing. I told the manager that I had been on the phone with someone who heard it too, she asked if I was named Karen and told me to leave before she called the cops.
Jesus Christopher
They just lock the doors whenever they feel like it. Only allowing drive thru is an option I didn't know they had.
Atmosphere: 1
Food: 1
Service: 1
dyzzi
Amazing like usual. Curly fries ?Parking: Regular degular parking lotKid-friendliness: Kids love curly fries tooWheelchair accessibility: Of course
Fix your fryers... and when someone orders online and you guys don't have the means to make the order dont be rude to the customer...
Atmosphere: 1
Food: 1
Service: 1
Jacqualine Miller
Placed $25 mobile order, which wasn’t filled bc they can’t fry foods, it was marked received so they got paid. Turn off mobile ordering if you can’t fill orders.
Atmosphere: 1
Food: 1
Service: 1
Robin Cooper-Henegar
Drive through used.. Gentleman was very funny and nice.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Roast Beef
Heather Kent
Ordered food here almost a month ago, got a confirmation email saying my order would be ready by 10:10pm. Well got there by 10:10 and they was closed and i was still charged for the order even tho i did not pick it up, tried calling several times couldn’t get anyone to answer so I email customer support. Called the store the next day and the GM knew exactly who I was without even my saying my name, and proceeded to tell me I picked up this order knowing I did not. I ordered on their website, and ended up having to drive to the Arby’s on the Beltline and pay for my order a second time! Terrible customer service, WILL NOT get any business from me again!!
Atmosphere: 1
Food: 2
Service: 1
K V
Horrible customer service person at the window was to worried about her home life I sat waiting for over 30 min on 6 nuggets and Mac bites after 20 min someone walked out and asked if i got my food which I haven't then stoll had to set an wait over 10 more
Says they close at 12 am. They shut everything down at 11:30.
Atmosphere: 1
Food: 1
Service: 1
Steven Shaneyfelt
The ladies in here always upbeat and working hard and I always get my food fresh and
Atmosphere: 4
Food: 5
Service: 4
Kaitlyn Askenburg
They should really update the hours of operation on google. They are never actually open when I try to go after work.
Ice M.
When the only good review was 8 years ago it goes to show you how much has changed. Quit blaming Covid. Quality fast service should never be compromised for lack of employees and availability. Other restaurants in town haven't changed and some have improved after Covid. Ordering and having to wait for your food with others parked near you is a sign of laziness by management. Just close if you want to always disappoint everyone who use to love going there.
Don Key
The people in the drive thru were very nice. We waited on our food but we got the right food and it was fresh so it was worth the wait.Vegetarian options: Dont be vegan
Just got gaslighted by the employees here. One of them cussed me out for asking why my order took almost 30 minutes. When I talked to the manager about it she said that did not happen because she did not hear it through the head set. When I tried to point out that he could have just turned it off so she did not hear, she asked the drive the employee if they heard him, she responded with laugh that she had not heard him cursing. I told the manager that I had been on the phone with someone who heard it too, she asked if I was named Karen and told me to leave before she called the cops.
They just lock the doors whenever they feel like it. Only allowing drive thru is an option I didn't know they had.
Atmosphere: 1
Food: 1
Service: 1
Amazing like usual. Curly fries ?Parking: Regular degular parking lotKid-friendliness: Kids love curly fries tooWheelchair accessibility: Of course
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Curly Fries, Roast Beef
Dining room not open.
Bro why are y’all always out of Arby’s Sauce…
Fix your fryers... and when someone orders online and you guys don't have the means to make the order dont be rude to the customer...
Atmosphere: 1
Food: 1
Service: 1
Placed $25 mobile order, which wasn’t filled bc they can’t fry foods, it was marked received so they got paid. Turn off mobile ordering if you can’t fill orders.
Atmosphere: 1
Food: 1
Service: 1
Drive through used.. Gentleman was very funny and nice.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Roast Beef
Ordered food here almost a month ago, got a confirmation email saying my order would be ready by 10:10pm. Well got there by 10:10 and they was closed and i was still charged for the order even tho i did not pick it up, tried calling several times couldn’t get anyone to answer so I email customer support. Called the store the next day and the GM knew exactly who I was without even my saying my name, and proceeded to tell me I picked up this order knowing I did not. I ordered on their website, and ended up having to drive to the Arby’s on the Beltline and pay for my order a second time! Terrible customer service, WILL NOT get any business from me again!!
Atmosphere: 1
Food: 2
Service: 1
Horrible customer service person at the window was to worried about her home life I sat waiting for over 30 min on 6 nuggets and Mac bites after 20 min someone walked out and asked if i got my food which I haven't then stoll had to set an wait over 10 more
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Says they close at 12 am. They shut everything down at 11:30.
Atmosphere: 1
Food: 1
Service: 1
The ladies in here always upbeat and working hard and I always get my food fresh and
Atmosphere: 4
Food: 5
Service: 4
They should really update the hours of operation on google. They are never actually open when I try to go after work.
When the only good review was 8 years ago it goes to show you how much has changed. Quit blaming Covid. Quality fast service should never be compromised for lack of employees and availability. Other restaurants in town haven't changed and some have improved after Covid. Ordering and having to wait for your food with others parked near you is a sign of laziness by management. Just close if you want to always disappoint everyone who use to love going there.
The people in the drive thru were very nice. We waited on our food but we got the right food and it was fresh so it was worth the wait.Vegetarian options: Dont be vegan
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef, Half Pound Roast Beef