Burger King
2057 Beltline Rd SW, Decatur
(256) 350-4736
Recent Reviews
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Just go to the one on 6th, unless you want to wait 30mins for a cold burger. EVERYTIME.
Sat in the drive thru for 30 min and still had 2 cars in front of me. It even took them 10 min to ASK me what my order was. No sorry,no remorse. Horrible service.
I left and went to chick filet. At chick filet the food was good quality and I was only in the drive thru for 5-8 minutes.
The WORST burgerking - missing numerous items from my order - the receipt/ sticker shows everything - they just didn't check it before giving it to me, after waiting 15min in line! Terrible.
Drive through.
Has gotten a lot better.
Food was not fresh and was cold.
Atmosphere: 5
Food: 2
Service: 3
The lady through the drive thru was extremely rude. They messed up my order and forgot my burger and fries and wanted me to get back in line to get the food. Instead of fixing it like they should have through the drive through. Horrible service!! Will NOT be coming back.
Atmosphere: 1
Food: 2
Service: 1
When my husband and I entered the Burger King restaurant, we heard one of the employees tell a customer that three employees called out sick and 1 employee walked out, yet he was in great spirits and welcomed us. Took our order with such a pleasant attitude and ease. We learned latter that his name was Michael, I believe he was the manager or shift leader, and because of him and the good food at Burger King, we will return again and again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hershey's Sundae Pie, French Fries
We ordered online for us to pick up. When my grandson got home with the food we discovered we had been shorted 2 orders of french fries and 2 orders of chicken nuggets. When he went back for the missing food, no apology was given for the inconvenience or mistake. The food was totally cold by the time we ate and the 2 chicken sandwiches were tough snd tasteless. I ate mine because I hadn't eaten all day, but my husband threw his in the thrash after 1 bite. Being shorted food or receiving an incorrect order seems to happen frequently at this location. The workers aren't rude, they're just indifferent to whether they serve the correct food/order.
Atmosphere: 1
Service: 1
Recommended dishes: Whopper Patty
Needs a manager. Slowest drive through in town. Food is fair.
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
Michael is a great example of wut good customer service service should be he’s great
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Fries
IF you can get service in the drive through, the food is good. I order online through the BK account. During the day I'm able to pick up, and the food is really good. But after work in the evening, the drive through is unresponsive for 15 minutes and people in line eventually drive off. We try to enter inside, but the doors are locked.
Atmosphere: 3
Food: 5
Service: 1
Store hours online and on the door of the store says they close at 12 midnight. But they decided to tell customers that they are closed 10-15 min before 12. How is that good business? I mean what are they store hours even for if your gonna just close whenever you feel like it?
Service: 1
Good whoppers
Atmosphere: 1
Food: 1
Service: 1
Tasha helped me out with an issue that I had for lunch today. Outstanding customer service by the dinner crew
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