Slowest drive through of my life. Food wasn’t even warm. It would have been faster to go to the chickfila across town. Staff was unprofessional as well.
Atmosphere: 1
Food: 4
Service: 1
BAMABOY1831
I truly enjoy visiting Chick-fil-A on the Beltline, as it consistently provides a welcoming and pleasant experience. The staff is exceptionally kind and courteous, always greeting me with genuine warmth and professionalism, which makes each visit feel personal and appreciated. The efficiency of their service is impressive; I rarely have to wait long, whether I’m placing my order or receiving it, and the entire process feels seamless. Their prices are fair, reflecting good value for the quality of food they serve, which keeps me coming back. Although the parking lot can sometimes be chaotic and cluttered, I’ve found it’s manageable with a bit of patience. The drive-through, while occasionally confusing due to its layout, is also navigable with a little attention. This has become my go-to spot for delicious chicken sandwiches and crispy tenders, offering consistency and satisfaction every time. Thank you, Chick-fil-A, for your dedication to quality service and tasty food—please keep up the excellent work.
Atmosphere: 5
Food: 5
Service: 5
Chad Bowman
Ignored my 2 tender and fries order while other larger orders filled. Service was trash. No one asked about my order.
Atmosphere: 2
Food: 3
Service: 1
n. andrew parker
It's chic fil a so the service and food was top notch. The parking lot however is extremely tight and packed, the drive through traffic makes it impossible to navigate through and find parking. Id recommend the other chic fil a down the street of your dinning in.
Atmosphere: 5
Food: 5
Service: 5
Danny Shepherd
Went through the drive the the first time got the wrong order went back through again and still didn’t get the correct order
Atmosphere: 1
Food: 1
Service: 1
Tanya Ehrler (TexasTanya)
Fast service. Tasty chicken!
Lean Lopez
Great service
Atmosphere: 5
Food: 5
Service: 5
Matt Hankins
It was very busy but the staff did great at serving us all quickly. They were polite and helpful as well.
Atmosphere: 5
Food: 5
Service: 5
Weston Morin
Super good as always! Love their Spicy Chicken Sandwiches.
The people working here are all very nice and doing their best. Food is always great. But there are some serious issues with the drive thru line structure. I have never been to a slower CFA drive thru and I'm used to going to ones in Downtown Atlanta that can get 5x as many people through in a quicker time. There are some logistical issues going on here. Part of it is how horrible the layout of the drive thru and parking is. But it also seems like there are some other issues. You get your order here and you'll be stuck 5 cars back and have to wait to get out. I never get out of here without my food being cold.
Atmosphere: 3
Food: 5
Service: 3
Jessica Staudt
WORST EXPERIENCE EVER!!! IF I COULD HAVE GIVEN 0 STARS FOR ALL I WOULD HAVE !! SERVICE WAS TERRIBLE
Atmosphere: 1
Food: 1
Service: 1
Sara Dothard
Never lets me down! Order is always correct, staff is always friendly, restaurant is always clean!
Atmosphere: 5
Food: 5
Service: 5
Tammie Neubert
Friendly and fast service. Clean store.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chick-Fil-A Grilled Chicken Club Sandwich, 8-Count Grilled Nuggets
Gb
It bothers me when I pay for something and don't get what I pay for. So I ask to speak with the manager and all I get is the manager out sick... This location in Decatur Alabama has really hit rock bottom.When they first opened it was a good place to eat nice and clean.But over the year's the manager don't care about nothing but a pay check... Only in the Decatur Alabama. Every last restaurant around the Decatur sucks. They will never be like Athens or Madison or Huntsville...
I mean its chick-fil-a how can you go wrong!
Atmosphere: 5
Food: 5
Service: 5
Slowest drive through of my life. Food wasn’t even warm. It would have been faster to go to the chickfila across town. Staff was unprofessional as well.
Atmosphere: 1
Food: 4
Service: 1
I truly enjoy visiting Chick-fil-A on the Beltline, as it consistently provides a welcoming and pleasant experience. The staff is exceptionally kind and courteous, always greeting me with genuine warmth and professionalism, which makes each visit feel personal and appreciated. The efficiency of their service is impressive; I rarely have to wait long, whether I’m placing my order or receiving it, and the entire process feels seamless. Their prices are fair, reflecting good value for the quality of food they serve, which keeps me coming back. Although the parking lot can sometimes be chaotic and cluttered, I’ve found it’s manageable with a bit of patience. The drive-through, while occasionally confusing due to its layout, is also navigable with a little attention. This has become my go-to spot for delicious chicken sandwiches and crispy tenders, offering consistency and satisfaction every time. Thank you, Chick-fil-A, for your dedication to quality service and tasty food—please keep up the excellent work.
Atmosphere: 5
Food: 5
Service: 5
Ignored my 2 tender and fries order while other larger orders filled. Service was trash. No one asked about my order.
Atmosphere: 2
Food: 3
Service: 1
It's chic fil a so the service and food was top notch. The parking lot however is extremely tight and packed, the drive through traffic makes it impossible to navigate through and find parking. Id recommend the other chic fil a down the street of your dinning in.
Atmosphere: 5
Food: 5
Service: 5
Went through the drive the the first time got the wrong order went back through again and still didn’t get the correct order
Atmosphere: 1
Food: 1
Service: 1
Fast service. Tasty chicken!
Great service
Atmosphere: 5
Food: 5
Service: 5
It was very busy but the staff did great at serving us all quickly. They were polite and helpful as well.
Atmosphere: 5
Food: 5
Service: 5
Super good as always! Love their Spicy Chicken Sandwiches.
Food: 5
Service: 5
Restaurantji Recommends
The people working here are all very nice and doing their best. Food is always great. But there are some serious issues with the drive thru line structure. I have never been to a slower CFA drive thru and I'm used to going to ones in Downtown Atlanta that can get 5x as many people through in a quicker time. There are some logistical issues going on here. Part of it is how horrible the layout of the drive thru and parking is. But it also seems like there are some other issues. You get your order here and you'll be stuck 5 cars back and have to wait to get out. I never get out of here without my food being cold.
Atmosphere: 3
Food: 5
Service: 3
WORST EXPERIENCE EVER!!! IF I COULD HAVE GIVEN 0 STARS FOR ALL I WOULD HAVE !! SERVICE WAS TERRIBLE
Atmosphere: 1
Food: 1
Service: 1
Never lets me down! Order is always correct, staff is always friendly, restaurant is always clean!
Atmosphere: 5
Food: 5
Service: 5
Friendly and fast service. Clean store.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chick-Fil-A Grilled Chicken Club Sandwich, 8-Count Grilled Nuggets
It bothers me when I pay for something and don't get what I pay for. So I ask to speak with the manager and all I get is the manager out sick... This location in Decatur Alabama has really hit rock bottom.When they first opened it was a good place to eat nice and clean.But over the year's the manager don't care about nothing but a pay check... Only in the Decatur Alabama. Every last restaurant around the Decatur sucks. They will never be like Athens or Madison or Huntsville...
Service: 1
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