Chick-fil-A
2502 Hwy 31 S, Decatur
(256) 822-1014
Recent Reviews
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Great biscuits
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Chicken Biscuit, Spicy Chicken, Sauce, Mac & Cheese
Awesome , always got the food order right, hot, and ready to go!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cut Fries, Spicy Chicken Sandwich, Chick-Fil-A Chicken Biscuit, Chick-Fil-A Chick-N-Minis, Spicy Chicken, Sauce, Nuggets, Grilled Chicken Sandwich, Chick-Fil-A Waffle Potato Fries
The running joke about the speed of this company’s driver thru is just that, a joke. I waited in like for 25 minutes with only 10 cars ahead of me and then another 5 minutes at the window for them to try to park me for who knows how much longer so I finally had to get a refund because I was already late for a meeting. There are a ton of people running around inside but no leadership to keep things moving. It’s embarrassing to watch.
Atmosphere: 5
Food: 5
Service: 1
Edit: Employees are rude. Down from previous rating.
Change out your damn soft drink syrup. I promise nobody ordered carbonated water
Plus why does the black lady act so rude. Is it because I'm white?
Atmosphere: 1
Food: 3
Service: 1
Sat in line for over 30 minutes. There was a ton of workers but like nobody was working. Definitely wasn't worth the wait. The guy at the window was messing with something. Another guy asked if I had been helped at the window then he just shoved my stuff at me and went back to messing with the knob on the ceiling
Atmosphere: 1
Food: 2
Service: 1
Great food and quick service also all their restaurants are Very clean. I can't get enough
Atmosphere: 5
Food: 5
Service: 5
I'm never going to buy food from this chick-fil-a again. I ordered online through door dash and purchased a custom spicy chicken sandwich and an order of 12 nuggets. I asked for several different condiments and dipping sauces for my sandwich and my nuggets. I wanted mayo, ketchup, spicy Sriracha, buffalo ect and some hot sauce. It was accurate on the sicker recept on my bag. What I received..... 15 packets of hot sauce and my food. Nothing else. Whoever was working that department around 2:30pm 2-8-2025 needs to be fired. This was flagrant disrespectful disregard. I paid good money I worked hard for on my end of the deal, 15 packets of hot sauce is an insult outright. I HAVE NEVER HAD ANOTHER CHICK-FIL-A TREAT ME LIKE THIS. Avoid this location.
Atmosphere: 1
Food: 1
Service: 1
Came in to get a bite to eat and got great service even though they were slammed they got it out quickly
Atmosphere: 5
Food: 5
Service: 5
Pain, without love
Pain, I can’t get enough
Pain, I like it tough
Cause I’d rather feel pain than nothing at all.
I got no pickles on my sandwich today. Never coming back. Cant believe they would do this to me. Worst chick fil a I’ve ever been to in my life. Man at window had his crack out bent over the counter while we were waiting for our food. My friend got charged twice for her meal and they lied and said they didn’t have it when they did. Found lice in my COLD fries. I could do a better job back there. At least I would put salt on the fries.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sauce
Alex Harper the manager was very helpful today.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We love Chick Fil A. I don't understand why there continue to be mix ups with orders.
Today we didn't get out chicken soup. I came back in and explained the issue. They sent the order back for an off screen Soup. It then took 15 mins to get the soup. I hope they can improve this.
Atmosphere: 3
Food: 5
Service: 2
The food is generally good, but there is almost always something missing from the order.... Once I ordered a hashbrown scramble bowl with nuggets and the nuggets were missing.
Little bit higher for what u get but love their chicken so it's worth it.
Atmosphere: 5
Food: 5
Service: 5
Good food, good staff, extremely long line. The lines worth it tho. Its "my pleasure" to come here. Sry i couldnt resist
Atmosphere: 5
Food: 5
Service: 5
The food is always hot and fresh at this location. The young people work so hard to deliver the food right!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Sauce, Nuggets, Cobb Salad, Mac & Cheese
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