Chick-fil-A

2502 Hwy 31 S, Decatur
(256) 822-1014

Recent Reviews

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Michael Cook

Food is always good

Atmosphere: 5

Food: 5

Service: 5

Robert Brown

Got a drink that was flat and tasted like plastic. No clue what happened to it. Waste of money, especially with the prices they charge.

Food: 1

Diane Hamric

Great customer service.

Atmosphere: 5

Food: 5

Service: 5

Rae

Always above and beyond. I adore the lady who cleans the dining area. Shes a gem 💎

Atmosphere: 5

Food: 5

Service: 5

Rebecca Ragan

Love it!
Diet lemonade and add peach topping is the bomb! 💣

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Sauce, Spicy Chicken, Waffle, Grilled Chicken Sandwich, Lemon Kale Caesar Salad, Chicken Minis 4 Count, Chick-Fil-A Waffle Potato Fries

Elizabeth Castillo

I do order through the APP but it's always ready when I show up.
No issue with my order.

Atmosphere: 5

Food: 5

Service: 5

Derrick Welch

Super slow service and still got the order wrong! This location just needs a little bit of training to improve customer service and speed of service.

Atmosphere: 2

Food: 3

Service: 1

R. Dustin Jones

An awesome experience as always.

Atmosphere: 5

Food: 5

Service: 5

Angela Garner

Never been to a Chick-fil-A that I didn't like!

Atmosphere: 5

Food: 5

Service: 5

Bridget Braswell Toon

Don't stop here if you're in a hurry. They move as slow as molasses. There were 2 registers open and I was next in line. Took me 15 minutes to order. Then Dude looked at me all crazy when I asked him to get the sauces on my receipt.

Bonnie Goodman

Great biscuits

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Chicken Biscuit, Spicy Chicken, Sauce, Mac & Cheese

Clint Watson

Awesome , always got the food order right, hot, and ready to go!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Cut Fries, Spicy Chicken Sandwich, Chick-Fil-A Chicken Biscuit, Chick-Fil-A Chick-N-Minis, Spicy Chicken, Sauce, Nuggets, Grilled Chicken Sandwich, Chick-Fil-A Waffle Potato Fries

J H

The running joke about the speed of this company’s driver thru is just that, a joke. I waited in like for 25 minutes with only 10 cars ahead of me and then another 5 minutes at the window for them to try to park me for who knows how much longer so I finally had to get a refund because I was already late for a meeting. There are a ton of people running around inside but no leadership to keep things moving. It’s embarrassing to watch.

Atmosphere: 5

Food: 5

Service: 1

John P. (Dan)

Edit: Employees are rude. Down from previous rating.
Change out your damn soft drink syrup. I promise nobody ordered carbonated water
Plus why does the black lady act so rude. Is it because I'm white?

Atmosphere: 1

Food: 3

Service: 1

char

Sat in line for over 30 minutes. There was a ton of workers but like nobody was working. Definitely wasn't worth the wait. The guy at the window was messing with something. Another guy asked if I had been helped at the window then he just shoved my stuff at me and went back to messing with the knob on the ceiling

Atmosphere: 1

Food: 2

Service: 1

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