Cracker Barrel Old Country Store

Pick up order was wonderful! My grandsons ate it up!

Absolutely love the whole Package!

Atmosphere: 5

Food: 5

Service: 5

Waited 10 minutes after being seated for waitress due to food mixup while 4 other waitresses repeatedly passed me. One was kind enough to finally stop and get my drink order. At that point was 30 seconds from walking out wtno food. Cracker Barrel is now a high dollar restaurant with piss poor service nearly every time I go in . I used to eat here once a month but now it's only every couple of months because the service sucks nearly every single time. Also, the biscuits were cold this time. Who serves cold biscuits for a $20.00 breakfast? I ordered the sirloin tips with my Country Boy breakfast and they were basically a small sirloin cut into the smallest possible pieces. Your District Manager should take a trip over to IHOP in Decatur and order the Sirloin Tips there. They aren't stingy with the sirloin tips and overall it's a much better product. After this last experience I am seriously questioning whether or not I need Cracker Barrel any longer.

Atmosphere: 5

Food: 3

Service: 2

Where’s the gravy?

Atmosphere: 1

Food: 1

Service: 1

Dietary restrictions: Weight Loss Surgery

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Tenders

I gave the service 1 star because I tried calling the store to order ahead and no one answered...at least twice and I let it ring a LONG time. I had to order once I got there and wait. While waiting, the phone was ringing off the hook and the cashier nor manager (I think) did not take the time to answer it. I can bet those phone calls would not take much time from the customers waiting to pay because the calls are mostly to place orders which they give to the kitchen. It's just not acceptable to let the phone ring like that. It was aggravating to me and probably others to listen to that while in the store and restaurant. Are there a lot of calls? Yes, because people keep calling back! Please answer the phone folks!

Atmosphere: 5

Food: 5

Service: 1

Sat for 45 mins without receiving a single food item my baby was over waiting told them just to pack it to go

Atmosphere: 1

Food: 1

Service: 1

Always good food but it was disheartening to learn my husband's favorite meal the hamburger steak was taken off the menu. He was so disappointed.

Wheelchair accessibility: Very accessible for wheelchairs.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Buttermilk Biscuits, Biscuits and Gravy, Country Fried Steak

Good food great price. A little slow getting my food, and a new waitress.. other then that no complaints. Not over busy at this location

Atmosphere: 4

Food: 4

Service: 3

Food is always good, service was very good. Recommend

Service was great!

Atmosphere: 5

Food: 5

Service: 5

Took a long time for our food to be brought out after ordering, but everything else was great!

Atmosphere: 5

Food: 5

Service: 5

I guess this is their blueberry syrup now.! Ordered country ham and got sweet ham ordered hashbrown casserole and got hashbrown tater tots. If you
Look in the last picture. I had some left over old blueberry syrup from Cracker Barrel.. You can see both old and new in the last picture.

Atmosphere: 1

Food: 1

Service: 5

Very large portions compared to other Cracker Barrel’s!

Atmosphere: 5

Food: 5

Service: 5

One of the items was cooked, actually french toast had burned ages to the point that the 11 year could not chew it. My meat loat looked raw in the middle.

Atmosphere: 5

Food: 3

Service: 5