Cracker Barrel Old Country Store

Food was great, Service was wonderful!

Food was the worst I've ever eaten. Bacon was raw, biscuits and gravy tasted like flour, and had to ask for more coffee. Had better food at other cracker barrels, not the one in decauter al. It was horrible.

Our first disappointing Cracker Barrel order (thru GrubHub).
First- they left out the biscuits (our favorite part). Second they have changed portion size on the sampler with no reduction in price. The chicken and dumplings have always been packaged separately from the meatloaf and fried chicken. Now the fried chicken is packaged separately with the chicken and dumplings relegated to a side cutout in the main plate. Less than a third of what the portion used to be. My chicken and dumplings had almost no chicken and only about 3 dumplings.
This is a recent change since we last ordered at the end of June.

At this point I love it. So I went here with my Grandparents and uncle and (we went here for my birthday even though it was July 16
Basically I got some Good O French Toast it always great and a side with Fried Chicken Tenders And im going to tell you it great

HOLY The Atmosphere IS AMAZING I love the decoration Food is perfectly Cooked, Hot, &, delicious. The service is great and that very great. Wow this is amazing!!!!

Food was so-so for above average prices. I wanted breakfast. The hash browns were a disgraceful mush that they somehow got brown on the surface. And them charged me extra for them. The beef tips were marinated nicey but the sorry excuse for a cook overcooked them with some pieces burnt. I was told I couldn't have grits because all of them had butter (every other time butter is just placed on top and can be left off). Service was ok for a group. A friend in the group noted CB in Hartselle and Athens are good. I won't be back.

Pick up order was wonderful! My grandsons ate it up!

Absolutely love the whole Package!

Atmosphere: 5

Food: 5

Service: 5

Waited 10 minutes after being seated for waitress due to food mixup while 4 other waitresses repeatedly passed me. One was kind enough to finally stop and get my drink order. At that point was 30 seconds from walking out wtno food. Cracker Barrel is now a high dollar restaurant with piss poor service nearly every time I go in . I used to eat here once a month but now it's only every couple of months because the service sucks nearly every single time. Also, the biscuits were cold this time. Who serves cold biscuits for a $20.00 breakfast? I ordered the sirloin tips with my Country Boy breakfast and they were basically a small sirloin cut into the smallest possible pieces. Your District Manager should take a trip over to IHOP in Decatur and order the Sirloin Tips there. They aren't stingy with the sirloin tips and overall it's a much better product. After this last experience I am seriously questioning whether or not I need Cracker Barrel any longer.

Atmosphere: 5

Food: 3

Service: 2

Where’s the gravy?

Atmosphere: 1

Food: 1

Service: 1

Dietary restrictions: Weight Loss Surgery

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Tenders

I gave the service 1 star because I tried calling the store to order ahead and no one answered...at least twice and I let it ring a LONG time. I had to order once I got there and wait. While waiting, the phone was ringing off the hook and the cashier nor manager (I think) did not take the time to answer it. I can bet those phone calls would not take much time from the customers waiting to pay because the calls are mostly to place orders which they give to the kitchen. It's just not acceptable to let the phone ring like that. It was aggravating to me and probably others to listen to that while in the store and restaurant. Are there a lot of calls? Yes, because people keep calling back! Please answer the phone folks!

Atmosphere: 5

Food: 5

Service: 1

Sat for 45 mins without receiving a single food item my baby was over waiting told them just to pack it to go

Atmosphere: 1

Food: 1

Service: 1

Always good food but it was disheartening to learn my husband's favorite meal the hamburger steak was taken off the menu. He was so disappointed.

Wheelchair accessibility: Very accessible for wheelchairs.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Buttermilk Biscuits, Biscuits and Gravy, Country Fried Steak

Good food great price. A little slow getting my food, and a new waitress.. other then that no complaints. Not over busy at this location

Atmosphere: 4

Food: 4

Service: 3

Food is always good, service was very good. Recommend